Bedienungsanleitung Polycom VVX 310 (Seite 189 von 230) (Englisch)

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Polycom VVX Business Media Phones User Guide

Polycom, Inc. 189

To reactivate Headset Memory Mode:

» Press the headset key twice.

Using Electronic Hookswitch

When you use a headset that supports electronic hookswitch (EHS), you can place, answer, and end calls

by using the controls on your headset. To use EHS, you need a headset that includes a serial control

interface in addition to the standard analog headset jack (RJ-9) interface. The serial control interface

requires an EHS adapter that you can purchase from your headset manufacturer.

Headsets that support EHS include a base unit that connects to your phone. The headset connects to the

base unit wirelessly, which enables you to use your headset even if you’re some distance away from your

phone. Typically, you can work wirelessly up to 300 feet (91 meters) from your phone and still use the EHS

controls. Check with your headset’s user guide for the precise range restrictions.

See Feature Profile 37477: Using Headsets with Polycom Phones for a list of compatible headsets.

Setting the Headset Base Unit Options

Before you connect your headset to your phone and use EHS, you need to set the following options for your

specific headset model:

● For Jabra headsets, change the headset mode to DHSG on the headset base unit. For details, refer

to your headset documentation or contact Jabra support.

● For Plantronics headsets, change the coarse receive level to 3 and the transmit level to B on the

headset base unit. For details, refer to the guide that comes with your headset.

● For Sennheiser headsets, set the first DIP switch labeled 1 (DHSG) to the down position on the back

of the headset base unit. For additional details, see your headset’s documentation or contact

Sennheiser support.

Enable Electronic Hookswitch

After you set the base unit options for your headset and connect your headset to your phone, you can enable

EHS.

To enable electronic hookswitch on your phone:

1 Connect your headset and EHS adapter to your phone.

See the Quick Start Guide for your phone on Polycom Voice Support for information on connecting a

headset to your phone.

2 Navigate to Settings > Basic > Preferences > Headset > Hookswitch Mode.

For VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Headset >

Hookswitch Mode.

3 Select one of the below modes for your specific headset:

 Choose Jabra if an EHS-compatible Jabra headset is attached with an EHS cable or adapter.

 Choose Plantronics if an EHS-compatible Plantronics headset is attached with an EHS cable or

adapter.

 Choose Sennheiser

if an EHS-compatible Sennheiser headset is attached with an EHS cable or

adapter. If your phone does not have a menu selection for Sennheiser, select Jabra instead.

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