To guarantee even cooking, some foods need to be shaken or turned during the cooking process. Remove the inner pot from the device. Shake and turn the contents
carefully, before returning the inner pot to the appliance to continue the cooking process.
CAUTION: The inner pot is hot. Wear oven gloves when performing this procedure.
1. Place the inner pot on a heat-resistant surface.
2. Shake the ingredients in the inner pot.
3. Put the inner pot back in the device.
Slow Cook tips
When using this function, the timer will only start when the desired water temperature has been reached. It can take up to 30 minutes to achieve the desired cooking level.
Tip: Fill wih warmer water right away.
Troubleshooting
DISPLAY WITH ERROR INDICATION
NEVER ATTEMPT TO REPAIR THE DEVICE YOURSELF.Contact customer service if you have any further queries.
NOTE: E6 This error can occur if there is not enough liquid inside the inner pot. The error code E6 is shown on the device display. Switch the device off and then on
again, add more liquid, or turn the temperature setting to a lower value.
Problem Possible causeSolution
The device is not working.
The device is not plugged in.Plug the power cord into the mains.
You cannot turn on the appliance by setting the
cooking time and temperature.
Select a time and temperature. Press the Start button, and
the cooking process will begin.
The food is not cooked.The inner pot is overfilled.Use smaller amounts for a more even cooking.
The temperature is set too low.Increase the temperature and continue cooking.
The food is not fried evenly.In order to guarantee even frying, certain foods have
to be shaken during the cooking process.See the section "Shake/Turn (for hot air frying)".
White smoke is emitted.
Too much oil is being used.Wipe off any excess oil.
The basket contains fat residues from previous
cooking processes.Clean the basket after each use.
The fries are not evenly fried.
The potatoes are not cooked properly.Follow the recipe and the preparation instructions.
The fries are not cut evenly.Cut fries into thinner sticks or make the existing ones
smaller.
The fries are clumped together.Spread the fries out better, or fry them in smaller batches.
The potatoes were not rinsed properly during
preparation.Pat them dry to remove excess starch.
The fries are not crisped.The fries have too high a water content when raw.
Allow the fries to dry sufficiently before adding the oil.
Cut them smaller longitudinally.
Try adding a little oil.
Display indication
E1 - Base temperature sensor defective
Contact our customer service
E2 - Short circuit in the base temperature sensor
E3 - Dry cooking as a result of an empty inner pot
E5 - Short circuit in the temperature sensor
E6 – Overheating
E7 - Temperature sensor defective
LID - Incorrect lidPlace the other lid on the device
POT - Inner pot not inserted. You must insert the
inner pot.Insert the inner pot.
Frequently asked questions
Can I use any type of pan in the appliance?
No, you may only use the inner pot that is supplied with the device.
Does the appliance become hot when you cook?
The appliance heats up when cooking and stays hot for a while after use, until it has cooled down. Avoid touching the device with bare hands during and after use.
Always use oven gloves or a cloth when adding or removing food or touching parts of the appliance while it is in use or cooling down.
Cleaning and storage
Easy maintenance
BE SURE TO LET THE APPLIANCE COOL DOWN AND UNPLUG IT FROM THE WALL SOCKET BEFORE CLEANING.
• When cleaning the inner pot, make sure it cools down completely before washing. Never immerse the hot cooking pot in water, as this could permanently deform it.
• Cleaning the inner pot is quick and simple. Wash in hot water with a mild detergent or washing-up liquid after each use. Rinse it thoroughly and immediately dry it
off with a kitchen towel. If food residues remain, fill the pot with hot water and washing up liquid, and allow the residues to soak until the water is lukewarm, then
use a sponge or soft cloth to remove the remaining food residue.
• Do not use wire wool or other metal abrasive pads. These can irreversibly scratch the coating.
• To keep the appliance clean, wipe away the enclosure with damp cloth and then dry it with a clean, dry cloth. Never immerse the main body of the appliance in water
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