Bedienungsanleitung Progress PM175X (Seite 25 von 232) (Deutsch, Englisch, Holländisch, Französisch, Italienisch, Spanisch)

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GUARANTEE/CUSTOMER SERVICE

Standard Guarantee conditions

We, Electrolux, undertake that if within 12 months

of the date of the purchase this Electrolux

appliance or any part thereof is proved to be

defective by reason only of faulty workmanship or

materials, we will, at our option repair or

replace the same FREE OF CHARGE for labour,

materials or carriage on condition that:

• Appliance has been correctly installed and used

only on the electricity supply stated on the rating

plate.

• Appliance has been used for normal domestic

purposes only, in accordance with

manufacturer's instructions.

• Appliance hasn't been serviced, maintained,

repaired, taken apart or tampered with by

person not authorised by us.

• Electrolux Service Force Centre must undertake

all service work under this guarantee

• Any appliance or defective part replaced shall

become the Company's property.

• This guarantee is in addition to your statutory

and other legal rights.

Exclusions

• Damage, calls resulting from transport, improper

use, neglect, light bulbs, removable parts of

glass, plastic.

• Costs for calls to put right appliance which is

improperly installed, calls to appliances outside

United Kingdom.

• Appliances found to be in use within a

commercial environment, plus those which are

subject to rental agreements.

• Products of Electrolux manufacturer that are not

marketed by Electrolux

Service and Spare Parts

If your appliance requires service or spare parts,

contact your local Service Force Centre:

08445 616 616 (Call will be routed to Service

Force Centre covering your postcode area).

For address of local Service Force Centre and

further information, please visit:

www.serviceforce.co.uk

Before calling out an engineer, please ensure you

have read the details under the heading "What to

do if..."

When you contact the Service Force Centre you

will need to give the following details:

Your name, address and postcode, your telephone

number, clear concise details of the fault, model

and serial number of the appliance (found on the

rating plate), the purchase date.

Please note a valid purchase receipt or guarantee

ocumentation is required for in guarantee service

calls.

Customer Care

For general enquiries concerning your Electrolux

appliance, or for information on Electrolux

products, contact our Customer

Care Department by letter or telephone at the

address below or visit our website at

www.electrolux.co.uk

Customer Care Department, Electrolux Major

Appliances, Addington Way, Luton, Bedfordshire,

LU4 9QQ

Tel: (Calls may be recorded for training purposes)

0844 5 613 613

For Customer Service in The Republic of

Ireland please contact us at the address below:

Electrolux Group (Irl) Ltd, Long Mile Road, Dublin

12, Republic of Ireland

Tel: 00353 (0)1 4090753, Email:

service.eid@electrolux.ie

European Guarantee

This appliance is guaranteed by Electrolux in each

of the countries listed at the back of this user

manual, for the period

specified in the appliance guarantee or otherwise

by law. If you move from one of these countries to

another of the

countries listed, the appliance guarantee will move

with you subject to the following qualifications:-

• The appliance guarantee starts from the date

you first purchased the appliance which will be

evidenced by production of a valid purchase

document issued by the seller of the appliance.

progress 23

• The appliance guarantee is for the same period

and to the same extent for labour and parts as

exists in your new country of residence for this

particular model or range of appliances.

• The appliance guarantee is personal to the

original purchaser of the appliance and cannot

be transferred to another user.

• The appliance is installed and used in

accordance with instructions issued by Electrolux

and is only used within the home, i.e. is not

used for commercial purposes.

• The appliance is installed in accordance with all

relevant regulations in force within your new

country of residence.

The provisions of this European Guarantee do not

affect any of the rights granted to you by law.

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