Bedienungsanleitung Proline TLW1255P (Seite 12 von 15) (Englisch)

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TROUBLESHOOTING GUIDE

Your washing machine is equipped with automatic safety functions which detect and diagnose faults at an early

stage and allow you to react appropriately. These faults are frequently so minor that they can be removed within

a few minutes.

Problem Causes - Solutions - Tips

Appliance does not start,

no indicator lamps are on

• Plug is not properly inserted in socket.

• Socket or fuse does not function correctly (use a table lamp or similar

appliance to test it).

Appliance does not start

although “Start(Pause)”

has been pressed

• Lid is not properly closed.

• The “Lock buttons” function has been activated (if available on your

model). To unlock the buttons, push temperature and spin speed button

simultaneously and hold them at least for 3 seconds. The key symbol on

the display disappears and the programme can be started.

Appliance stops during the

programme, and the

“Start(Pause)” light flashes

• “Rinse hold” option is activated (if available on your model) and

(Rinse hold) lights up in the programme sequence indicator -

terminate “Rinse hold” by pressing “Start(Pause)” or by choosing and

starting “Drain”.

• Programme has been changed - reselect desired programme and press

“Start(Pause)”.

• Programme has been interrupted and eventually lid has been opened -

close lid and restart programme by pressing “Start(Pause)”.

• The appliance’s safety system has been activated (see “Description of

failure indications”).

• Water tap is not opened or water inlet hose is kinked (“Water tap closed”

indication lights up).

Detergent dispenser

contains residues from

detergent/additives at end

of wash

• Detergent dispenser is not properly installed, or detergent dispenser is

blocked (see “Care and Maintenance”).

• Filter in the water inlet hose is blocked (see “Care and Maintenance”).

Appliance vibrates during

spin cycle

• Washing machine is not level; the feet are not properly adjusted (see

“Installation”).

• The transport bracket has not been removed; before using the washing

machine, the transport bracket must be removed.

Final spin results are poor

The appliance has an imbalance detection and correction system.

If individual heavy items are loaded (e.g. bathrobes), this system may reduce

the spin speed automatically or even interrupt the spin completely in order

to protect the washing machine.

• Heavy items prevented spinning; add smaller articles of laundry and

repeat spin cycle.

• Excessive foam formation prevented spinning; select and start “Rinse &

Spin” programme. Avoid excessive detergent dosing (see “Detergents

and Additives”).

• “Variable spin” button (if available on your model) has been set to a low

spin speed, or “No spin” option (if available on your model) has been

activated.

Programme duration is

considerably longer or

shorter as indicated in the

“programme chart” or on

the display (if available)

Normal function of the washing machine to adapt to factors that can have an

effect on the programme duration, like excessive foam formation, load unbal-

ance due to heavy laundry items, prolonged heating time resulting from low

inlet water temperature etc.. Moreover, the sensing system of the washing

machine adapts the programme duration to the size of the wash load.

Depending on these factors, the duration is recalculated during the pro-

gramme and updated if necessary; during such periods, an animation ap-

pears on the display (if available). For small loads, the programme time

indicated in the “programme chart” may be reduced by up to 50%.

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Proline TLW1255P Seite 12

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