Troubleshooting
If you encounter a problem with your Smartphone, review the
list below to try and nd your problem. If still having prob-
lems, please contact Technical Support or your dealer.
Operating Problems
Problem
n My Smartphone
screen is blank.
n My Smartphone does
not make any sound
or vibrate when the
phone rings or alarms
occur.
n My Smartphone
operation becomes
very slow.
n A battery low warning
message pops up on
the screen.
Solution
1 Your Smartphone is designed
by default to switch to a screen
saver. To turn it on press any key.
2 Your Smartphone battery may run
down. Charge your Smartphone
immediately.
1 Check the sounds setting by
pressing Start → Settings then
Sounds.
2 Check the Options setting on
your Calendar to see if the even
note reminder is activated.
You may open too many programs.
To release the operation loading
by pressing Start → Settings →
System Management → Task
Manager to stop unnecessary
programs.
Plug the AC power to your
Smartphone to charge it.
