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USER MANUAL
USER MANUALUK
We are not responsible for typographical errors.
CONTENTS
Introduction ................................................................................................................................................... 2
Start-up .......................................................................................................................................................... 2
Display and functions .................................................................................................................................... 3
Setting of Fahrenheit or Celsius ............................................................................................................ 3
Setting the time ..................................................................................................................................... 3
Using the remote control ............................................................................................................................... 4
How to light the re .............................................................................................................................. 4
How to switch off the re ...................................................................................................................... 4
Adjusting ame height .......................................................................................................................... 5
Choice of high heat or low heat ............................................................................................................ 5
Standby mode (only pilot ame lit) ....................................................................................................... 5
Countdown timer for switch off re ....................................................................................................... 6
Operating mode ................................................................................................................................... 7
Setting the light/dimmer .................................................................................................................... 13
Setting the fan ..................................................................................................................................... 13
Child lock ............................................................................................................................................ 14
General information about the remote control ........................................................................................... 15
Connection of MyFire wi--box ................................................................................................................... 17
Conguration of the MyFire app ................................................................................................................. 18
Troubleshooting .......................................................................................................................................... 20
The gas replace does not ignite, but sparks are generated ............................................................. 20
The gas replace does not generate a spark at start-up..................................................................... 21
The gas replace will not ignite just after it has been lit. .................................................................... 21
The gas replace does not burn properly or produces a puff at the start. ......................................... 22
The gas replace ames become smaller and smaller, turn blue and then go out............................. 22
The gas replace sparks and lights for a short period and then goes out again. ............................... 23
The gas replace causes a layer of soot to form on the glass and ceramic logs. ............................... 24
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USER MANUAL
Introduction
Congratulations on the acquisition of your new gas replace and on becoming a RAIS or ATTIKA
customer!
In this section you can learn how to set up, among other things, the remote control for your gas
replace. It is important that you read the manual thoroughly so that you get the most out of your new
gas replace.
Start-up
In this section you can learn how to set up the remote control for the gas replace.
Inserting batteries in the remote control
Insert two 2 x AAA 1.5 V batteries in the remote control.
When using the replace for the rst time in the year, you should replace the batteries. Replace all of
the batteries at the same time. Use only good quality alkaline batteries.
Never use pointed tools to remove the batteries from the box.
Inserting batteries in the receiver
The receiver can be connected to a power supply or can use batteries. If there is a power failure, four
AA batteries can be tted in the receiver. NB: If batteries are used in the receiver, the LED light and
MyFire wi--box will not operate.
Synchronisation of the remote control and receiver
You must rst synchronise the remote control and
replace receiver in order for the remote control
to function. Procedure to synchronise the remote
control and receiver:
Press and hold in the “reset” button on the
receiver using the point of a pen or paperclip until
you hear a short ‘beep’ followed by a long ‘beep’.
Release the button.
You now have 11 seconds to press the arrow down button on the remote control. Hold the button in
until you hear a short “beep” from the receiver. You will know see the world “conn” on the remote
control. The remote control stops ashing once it is synchronised with the receiver.
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Display and functions
Read on to learn more about the remote control’s functions.
Setting of Fahrenheit or Celsius
To change between °C or °F, press and hold the buttons and at the same
time. Release the buttons once the selection is displayed.
NB: If °F is selected, a 12-hour clock is also automatically selected. If °C is
selected, a 24-hour clock is also automatically selected.
Setting the time
1. Press the buttons and at the same time.
2. Press the or button to select a gure that is equivalent with a
weekday (e.g. 1= Monday, 2 = Tuesday, 3 = Wednesday, etc.)
3. While it ashes: Press the buttons and at the same time. Hour setting
ashes.
4. Select the hour by pressing or .
5. Press the buttons and at the same time. Minutes setting ashes.
6. Select the minutes by pressing or .
7. To conrm press the buttons and at the same time or wait.
Child lock
Temperature Auxiliary function
Time
Battery status
Fan
Countdown timer
Program mode
Fahrenheit or
Celsius
Light
Eco mode
Signal control
Thermostat mode
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USER MANUAL
Using the remote control
Read on to learn how to switch on, adjust and switch off the re.
Be patient: When you switch on/off the re and use the remote control, you must keep pressing the
button for a couple of seconds.
How to light the fire
1. Press and hold the button until you hear two short ‘beeps’ and a number
of lines will ash, conrming that the start sequence is underway. Release
the button.
2. The main gas supply starts as soon as the pilot ame ignition is conrmed. A
few seconds may pass before the gas in the replace ignites.
3. The remote control will automatically enter Manual mode after the main
burner is lit.
NB! Once the pilot ame is conrmed, the motor will automatically go to maximum ame
height.
Warning! If the pilot ame does not light after the several attempts, switch off the gas supply.
How to switch off the fire
1 Press the button to switch off the re.
NB: The re will not be able to be lit again until after three minutes have
passed.
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Adjusting flame height
To increase the ame height press and hold .
To reduce the ame height or set the appliance to pilot ame only, press
and hold .
Choice of high heat or low heat
1. To activate low heat, double press the button . LO is displayed.
NB: The ame will rst switch to high heat before going to low heat.
2. To activate high heat, double press the button. HI is displayed.
Standby mode (only pilot flame lit)
1. Press down to set the appliance to pilot ame (the small blue ame under the ceramic logs).
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USER MANUAL
Countdown timer for switch off fire
1. Press and hold down the button until is displayed and HOUR ashes.
2. Select the hour by pressing or .
3. To conrm press the button. The minutes setting now ashes.
4. Select the minutes by pressing or .
5. To conrm press the button or wait.
OFF:
1. Press the button. Now and the countdown time disappear.
NB! Once the countdown time has expired, the re switches off. The countdown timer only
works in Manual, Thermostat and Eco mode. The maximum countdown is 9 hours and 50
minutes.
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USER MANUAL
Operating mode
There are three operating settings on the remote control: Thermostat mode, Program mode and Eco
mode. Read on to learn about all three operating modes.
Thermostat mode
The room temperature is measured and compared to the set temperature.
The ame height adjusts automatically to achieve the desired temperature.
ON:
1. Press the button.
is shown, pre-set temperature is shown briey and then the room temperature is shown.
Setting:
1. Press and hold down the button until is shown and temperature ashes.
2. Adjust the set temperature by pressing or .
3. To conrm, press the button or wait.
OFF:
1. Press the button.
2. Press and hold or to enter Manual mode.
3. Press the button to enter Program mode.
4. Press the button to enter Eco mode.
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USER MANUAL
Program mode
Program 1 or 2 can both be programmed to operate or stop at specic points in time at a set
temperature. Read on to learn how the program is activated or deactivated. The following pages
show you how to set the program.
ON:
1. Press the button.
, 1 or 2, ON or OFF is shown.
OFF:
1. Press the or or button to enter Manual mode.
2. Press the button to enter Thermostat mode.
3. Press the button to enter Eco mode.
NB! The set temperature for Thermostat mode is the temperature for the operating time in
Program mode. If the set temperature for Thermostat mode is changed, the temperature for the
operating time in Program mode is also changed.
Standard settings:
OPERATING TIME (Thermostat mode) TEMPERATURE: 21 °C (70 °F)
TEMPERATURE AT WHICH FIRE SWICHES OFF “--” (only pilot ame lit)
NB!
When the gas replace is set to Program mode, the replace will always be in standby
mode (pilot ame lit) during periods where the re is not lit. The replace can only be set to
automatically light from standby mode.
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USER MANUAL
Setting of temperature for program with time/days:
1. Press and hold until ashes. ON and the set temperature (setting
Thermostat mode) are shown.
2. To continue press the button or wait. , OFF is shown, and temperature
ashes.
3. Select the temperature by pressing the or button.
4. To conrm press the button.
NB! The set operating temperature (Thermostat Mode) and temperature for switching off the re
are the same for each day.
Setting the day:
1. ALL ashes. Press the or
button to choose between ALL, SA:SU, 1, 2,
3, 4, 5, 6, 7.
2. To conrm press the button.
ALL is selected.
Setting of operating time (program 1):
1. ,1, ON is shown, ALL is shown briey, and HOUR ashes.
2. Select the hour by pressing the or button.
3. To conrm press the button. ,1, ON is shown, ALL is shown briey,
and Minutes ashes.
4. Select the minutes by pressing the or button.
5. To conrm press the button.
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USER MANUAL
Setting of time for extinguishing re (program 1):
1. , 1, OFF is shown, ALL is shown briey and HOUR ashes.
2. Select the hour by pressing the or button.
3. To conrm press the button. , 1, OFF is shown, ALL ashes briey and
Minutes ashes.
4. Select the minutes by pressing the or button.
5. To conrm press the button.
NB! Continue either to PROGRAM 2 and set the operating time and time for switching off the
re or stop programming here. PROGRAM 2 remains deactivated.
NB! PROGRAM 1 and 2 use the same operating temperature (Thermostat mode) and
temperature for switching off for ALL, SA:SU and Daily Timer (1, 2, 3, 4, 5, 6, 7). When a new
operating temperature (Thermostat mode) and temperature for switching off the re has been
set, this becomes the temperature for the new standard setting.
NB! If ALL, SA:SU or Daily Timer is programmed for operating temperature and temperature for
switching off the re for PROGRAM 1 and PROGRAM 2, these become the new standard times.
The batteries must be removed to clear the temperatures, operating times and times for
extinguishing the re for PROGRAM 1 and PROGRAM 2.
SA:SU or Daily Timer (1, 2, 3, 4, 5, 6, 7) is selected.
Set the operating time and time for switching off the re by using the same procedure as with “ALL
selected” (above).
SA:SU Set operating time and time for switching off the re for both Saturday and Sunday.
Daily Timer: Unique operating times and times for switching off re can be set for individual
weekdays, several weekdays or for all days of the week.
Wait until setting is set.
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Auxiliary function
After switching on, burner 1 is lit and burner 2 is in the previous setting.
ON:
To light a burner, press the button . is displayed.
OFF:
To switch off a burner press the button . disappears.
NB! The locked magnetic valve cannot function manually. If the receiver has no more battery
power, it will remain in the last operating setting.
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USER MANUAL
Eco mode
The ame height alternates between high and low. If the room temperature is
lower than the set temperature, the ame height will remain high for a longer
period of time. If the room temperature is higher than the set temperature,
the ame height will remain low for a longer period of time. A cycle lasts for
approximately 20 minutes.
ON:
Press the button to enter Eco mode. is displayed.
OFF:
Press the button. disappears.
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Setting the light/dimmer
ON:
Press ( is shown). The light switches on.
Settings:
1. Press and hold until ashes.
2. To set the light between 20% and 100% press or .
3. To conrm press or wait.
NB: The light works independently of the pilot ame. If you want to switch on the light without igniting
the re, press .
OFF:
Press
( disappears).
Setting the fan
The fan has four speed levels, from low (1) to high (4).
ON:
1. Press and hold the button until ashes.
2. Press to increase speed and press to decrease speed.
3. To conrm setting, press or wait.
OFF:
Press until all four speed bars disappear.
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Child lock
ON:
1. To activate, press the buttons and at the same time.
If is displayed, the remote control cannot be used apart from the OFF function.
OFF:
1. To de-activate, press the buttons and at the same time.
disappears.
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General information about the remote control
NB!
The cable for the valve and receiver must be connected before switching on. If this is not
connected, the electronic system may become damaged.
Batteries – remote control:
Indicates low battery in the remote control.
Batteries – receiver:
Indicates low battery: frequent beeps for three minutes when the motor operates.
A power adapter connected to the socket can be used instead of batteries.
The module for controlling the fan speed and light/dimmer includes a power socket and batteries
in the receiver for automatic backup power in case of a power failure.
WARNING
If the power adapter and battery are not used, it is recommended that you replace them
when using the replace for the rst time in the year.
Old or at batterie should be removed immediately. If old/at batteries are left in the device
they can overheat, leak and/or explode.
NEVER expose batteries (this includes when they are in kept in storage) to direct sunlight,
strong heat, re, humidity or violent impacts. All of these conditions can cause the batteries
to overheat, leak and/or explode.
Batteries must be stored in a location within the recommended temperature range.
Temperature range batteries must be stored at: 32–131 °F (0–55 °C).
Avoid using old and new batteries at the same time. Avoid using batteries from different
manufacturers at the same time. If different batteries are used at the same time, it may cause
the batteries to overheat, leak and/or explode.
Software version
Press the buttons and at the same time. The software version is now shown.
Model number for remote control
Press the buttons and at the same time. The model number of the remote control is now
shown.
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Deactivation of functions
1. Install batteries. All icons are shown and they ash.
2. While the icons ash, press the relevant function button and hold for 10 seconds.
3. The function icon continues to ash until the deactivation is completed. The deactivation is
completed when the function icon and two horizontal lines are shown.
NB: By pressing a deactivation button there is no function and two horizontal lines are shown.
The deactivation remains after the batteries have been replaced.
Activation of functions
1. Install batteries. All icons are shown and they ash.
2. Press and hold down the relevant button and hold for 10 seconds.
3. The function icon continues to ash until the activation is completed. Activation is completed when
the function icon is displayed.
The following functions can be deactivated/activated
Child lock
Program mode
Thermostat mode (also deactivates Program mode)
Eco mode
Light/damper (operation)
Room fan (operation)
Auxiliary function
Countdown timer
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USER MANUAL
Connection of MyFire wi-fi-box
If you wish to use more than the accompanying remote control, Visio Gas can also
be remotely controlled using an app on a smartphone or tablet. To do this you
must connect a MyFire wi--box.
To connect the MyFire wi--box with the receiver, which
is positioned behind the inspection hatch, you must
connect the small connector on the wi- cable to the
input marked “SI”.
The wide connector on the wi- cable should be
connected to the MyFire wi--box.
wi--box (accessory)
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Configuration of the MyFire app
Read this section to learn how to congure the MyFire app on your smart phone or tablet.
NB: When you congure the MyFire app, you must use your SSID key and code for the wireless
network (wi-).
Start-up:
1. Download the MyFire app from the App Store or Google Play Store.
2. Touch the screen to start conguration.
3. Select language, temperature and time format.
Registration:
NB: You must register before you can log in. You only need to do this once.
1. Accept our Personal Data Policy.
2. Press “OK”.
3. Press the link to conrm the E-mail address.
4. You will now be shown a notication conrming that the MyFire app is registered.
5. Return to the app.
Login:
- Enter e-mail and code.
- Accept terms and conditions.
- Press the Login button.
Connect your mobile tablet to MyFire wi--box:
1. Press the (+) icon.
2. You must now go to the wi- settings of your smartphone or tablet. Press “OK”.
3. Press “myre_Wi-Box_<number>”
4. Enter the code “MYFIREPLACE”
Connect the wi- router to the MyFire wi--box:
NB: The connection process can take 1–10 minutes to complete. Once the connection is established,
a pop-up notication will be shown, prompting you to enter the following:
1. Select a name for your gas replace.
2. Enter the name (SSID) of your wi- router.
3. Enter the password for your wi- router.
4. Press “connect”.
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NB! To connect the MyFire-wi--box to the wi- router (home network) you must ensure that:
The home network is accessible.
The name and code for the network is correct.
The wi--router SSID key is not hidden.
The home network signal is within range.
The wi- router supports the User Datagram Protocol (UDP).
Connect your mobile tablet to the wi- router:
NB: Once a connection is established, a pop-up notication will be shown, prompting you to enter
the wi- settings.
1. Press “OK” if the information is correct.
Conrm the replace settings:
1. Check the replace settings. If your gas replace has a light, double burners, fan or other accessories,
these must be conrmed in the settings.
2. Click on “Finish”.
A list of the connected MyFire wi--boxes is shown.
1. Press the “Start App” button to complete the installation.
The start screen is displayed and the app is ready for use.
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Troubleshooting
If you experience problems with your gas replace, you will nd solutions to the most common
problems below. Please contact the RAIS/ATTIKA or your dealer if you do not nd the solution to the
problem in this section.
The gas fireplace does not ignite, but sparks are generated
Possible causes:
What you can do:
1. The yellow ball valve is closed under the replace.
Solution: Open the ball valve.
2. The gas cylinder is empty.
Solution: Replace the gas cylinder.
3. In the case of natural gas or town gas: Work is underway on the gas supply network.
Solution: Wait for the return of the gas supply or contact your municipality for information.
4. The regulator is closed or defective.
Solution: Open the regulator or replace if defective.
5. Loose connection in the 7-pole connector.
Solution: Inspect the connector and re-connect.
6. The receiver or remote control requires new batteries.
Solution: Replace all four AA batteries at the same time.
7. There is old gas/an odorous substance in the pipe system.
Solution: Set the replace to ignition again. Do this three times and then wait for ve minutes
before trying again.
The following may only be carried out by an an authorised domestic plumbing and gas engineer:
1. Regulator or pipe system has been separated.
Solution: Carry out a bleeding.
2. Magnetic valve is stuck or defective.
Solution: Separate the valve or replace with a new one.
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The gas fireplace does not generate a spark at start-up.
Possible cause:
What you can do:
1. The batteries in the receiver box have no more power.
Solution: Replace all four AA batteries at the same time.
2. The cable going to the burner electrode is touching metal and the spark is conducting
between the cable and the metal.
Solution: Check the cable and make sure it no longer touches the metal.
3. The cable is not connected to the burner electrode or the receiver box.
Solution: Fit the cable.
4. The remote control is not synchronised with the receiver.
Solution: Synchronise the remote control and receiver – see page 1 of this user manual.
5. After an inspection, soapy water may have entered the receiver’s cables.
Solution: Replace the receiver.
The following may only be carried out by an an authorised domestic plumbing and gas engineer:
1. The burner electrode is broken in the porcelain.
Solution: Replace the burner electrode.
The gas fireplace will not ignite just after it has been lit.
Possible causes:
What you can do:
1. Switch the remote control to OFF and OFF ashes. The thermostat sensor must cool down
before the gas replace can be restarted.
Solution: Wait a couple of minutes and then try to ignite the re. Once you have tried to
ignite the re three times in a row, wait ve minutes before trying again. There may be an
accumulation of gas in the replace.
2. The secondary burners will not ignite or switch off.
Solution: Check to see whether the small connector on the receiver has fallen off.
3. The receiver batteries are too low on power.
Solution: Replace all four AA batteries at the same time.
4. The spark is only generated once.
Solution: Check to see whether a screw is loose on the gas block at the frame cable.
5. The pilot ame is lit but the main burner does not light.
Solution: The wheel with the arrow is not completely on or is in the manual position. Move the
wheel with the arrow to ON until you hear a click.
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The gas fireplace does not burn properly or produces a puff at the start.
Possible causes:
The following may only be carried out by an an authorised domestic plumbing and gas engineer:
1. The replace starts with a puff.
Solution: Ceramic logs and embers layer are blocking the gas so that it cannot ow properly.
Remove the embers layer from the holes in the main burner.
2. The re in the replace is very weak when it burns.
Solutions:
- Too low gas pressure from the gas supply to the house (max. pressure drop: 5 mbar). From the
supply into the house to the gas appliance: max 2 mbar pressure drop.
- If using a gas cylinder: Defective regulator.
- Check the gas on the information plate matches the connected gas type.
- Check that the nozzle pressure matches with the pressure stated on the information plate.
- Explosion security aps in the top of the replace are not positioned correctly.
3. There is an odour of gas when the replace is lit.
Solution: Switch off the gas supply and contact an an authorised domestic plumbing and gas
engineer to check the system has been pressure tested.
The gas fireplace flames become smaller and smaller, turn blue and then go out.
Possible causes:
What you can do:
1. The gas is emptied too quickly from the cylinder and it freezes to ice.
Solution: Turn the replace down or switch it off.
2. The yellow ball valve under the replace is not completely open.
Solution: Open the ball valve.
The following may only be carried out by an an authorised domestic plumbing and gas engineer:
1. There is insufcient air supply through an unbalanced ue.
Solution: The ue pipe is incorrectly dimensioned. Contact an an authorised domestic
plumbing and gas engineer.
2. Used air in the ue from the interior pipe is leaking into the exterior pipe.
Solution: Contact an an authorised domestic plumbing and gas engineer.
3. The ue system is too long or the pipe dimension is too small.
Solution: Contact an an authorised domestic plumbing and gas engineer.
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4. Fault at air mix at nozzle.
Solution: Check for the correct air mix in the replace pipe. Contact an an authorised
domestic plumbing and gas engineer.
5. Several gas consumers may be connected to appliances on the same gas line, so that the
total consumption is too great for the pipe size.
Solution: Contact an an authorised domestic plumbing and gas engineer.
The gas fireplace sparks and lights for a short period and then goes out again.
Possible causes:
What you can do:
1. There is air in the gas supply.
Solution: Switch on the replace several times until the air is gone.
2. The cable (red and black) on the receiver is loose.
Solution: Tighten the cable.
The following may only be carried out by an an authorised domestic plumbing and gas engineer:
1. The gas pressure is not at the correct level when it reaches the burner.
Solution: If using a gas cylinder: check the regulator or replace it. If using natural gas: check
the pressure drop, pipe dimension and pipe length.
2. There is soot on the thermocouple.
Solution: Clean the two thermocouples
3. The thermocouple is defective.
Solution: Replace the thermocouple.
4. The screw that secures the thermocouple to the gas block is not tightened enough or
overtightened.
Solution: Not tightened enough: Tighten the screw. If overtightened: the small gasket at the
end of the copper pipe is broken. Insert a new one.
5. Ceramic logs or the embers layer around the thermocouple are obstructing the ame from
warming up the thermocouple.
Solution: Remove these.
6. The gasket between the thermocouple, pilot ame ignition and base plate is broken.
Solution: Replace with a new one.
7. The glass is not properly in place, causing interference with the airow into the replace.
Solution: Check the glass is correctly in place, including that the “wedge” on the font of the
glass is inside the notch.
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The gas fireplace causes a layer of soot to form on the glass and ceramic logs.
Possible causes:
The following may only be carried out by an an authorised domestic plumbing and gas engineer:
1. Incorrect positioning of the ceramic logs and the embers layer.
Solution: Check the installation manual and follow the instructions for laying the ceramic logs
and embers layer.
2. Incorrect restrictor plate insert in the ue.
Solution: Read the manual and replace the restrictor plate for one that has the correct size.
3. The air supply is insufcient.
Solution: Check that the supply is correct.
4. Incorrect nozzles for the type of gas that is being used.
Solution: Contact an an authorised domestic plumbing and gas engineer.
5. The nozzle pressure can be too high in relation to manual.
Solution: Contact an an authorised domestic plumbing and gas engineer.
6. The pilot ame may turned up too high on the gas block.
Solution: Turn down the pilot ame. Contact an an authorised domestic plumbing and gas
engineer.
7. The gasket at the door may be leaking.
Solution: Replace with a new one. Contact an an authorised domestic plumbing and gas
engineer.
8. Leaks in the balanced ue system.
Solution: Contact an an authorised domestic plumbing and gas engineer.
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Andere Handbücher von Rais Q-Tee 2C Gas

Rais Q-Tee 2C Gas Installationsanweisung - Deutsch, Englisch - 739 seiten

Rais Q-Tee 2C Gas Bedienungsanleitung - Holländisch - 26 seiten

Rais Q-Tee 2C Gas Installationsanweisung - Holländisch, Dänisch, Französisch, Schwedisch, Norwegisch, Finnisch - 739 seiten


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