Bedienungsanleitung REMKO RXT1401 DC (Seite 32 von 56) (Englisch)

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Troubleshooting and customer service

The units and components are manufactured using state-of-the-art production methods and tested several times

to verify their correct function. However, if malfunctions should occur, please check the functions as detailed

in the list below. Please inform your dealer if the unit is still not working correctly after all function checks have

been performed!

Fault Possible cause Checks Remedial measures

The unit does not start

or switches itself off

continually.

Power outage, undervoltage,

defective mains fuse / main switch

in OFF position

Are all other electrical

installations functioning correctly?

Check voltage

if necessary wait until turned on

again

Damaged mains cable

Are all other electrical

installations functioning correctly?

Repair by a specialist

Wait time after switching on is

too short

Have approx. 5 minutes

elapsed since the restart?

Schedule longer waiting

periods

Working temperature fallen below

/ exceeded

Are the fans in the indoor unit

and outdoor component working

correctly?

Take into account the temperature

range for the indoor unit and

outdoor component

Electrical surges caused by

thunderstorms

Have there been lightning strikes

in the area recently?

Switch off the mains fuse and

switch it on again /

have it inspected by a specialist

Fault in external

condensation pump

Did the pump shut down due to

a fault?

Check and if necessary clean the

pump

The unit does not respond

to the remote control

Transmission distance too far /

receiver affected by interference

Does the indoor unit beep when

pressing a key?

Reduce the distance to less than

6 m or change position

Defective remote control

Is the unit running in manual

mode?

Replace the remote control

Receiver or transmitter unit

exposed to excessive solar

radiation

Does it function correctly in the

shade?

Place the receiver and/or

transmitter unit in the shade

Electromagnetic ﬁelds are

interfering with transmission

Does it function after removing

potential sources of interference?

Signal is not transmitted when

interference sources are

operational

Key on remote control jammed /

two keys pressed at same time

Does the "Transmitting” symbol

appear on the display?

Release the key / only press one

key

Batteries in remote control are ﬂat

Have new batteries been inserted?

Is the display incomplete?

Insert new batteries

The unit is running with

reduced or without

cooling or heating output

Filter is unclean / air intake /

outlet blocked by foreign objects

Have the ﬁlters been cleaned? Clean the ﬁlters

Windows and doors open.

Heating/cooling loads increased

Have there been any

constructional /

application-related changes?

Close windows and doors / install

additional units

Neither cooling nor heating mode

has been set

Is the cooling/heating symbol

activated on the display?

Correct the settings for the unit

Fins on outdoor component

blocked by foreign objects

Is the fan on the outdoor

component running

and are the ﬁns unobstructed?

Check the fan or winter controller,

reduce the air resistance

Are there signs of frost

on the ﬁns of the indoor unit?

Leaking refrigerant circuit Repair by specialist

Condensation is leaking out

Collecting tank drainage pipe

blocked / damaged

Is unrestricted condensation

discharge ensured?

Clean the drainage pipe

and collecting tank

Faulty external condensation

pump or ﬂoat

Is the condensation tray full

and the pump running?

Call out a specialist to replace the

pump

Condensation has collected in the

condensate line

Has the condensate line been laid

on a slope and is it not blocked?

Lay the condensate line on a slope

and clean if necessary

Condensation does not drain off

Are the condensate lines unblocked

and laid on a slope? Are the

condensation pump and ﬂoat

switch functioning correctly?

Install the condensate line on

a slope and clean if necessary

/ if the ﬂoat switch or the

condensation pump is defective,

have it replaced

Malfunctions

REMKO RXT...DC

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