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English GENERAL USER MANUAL REFRIGERATORS
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12
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20 What to do when ...............
a) The appliance does not function (it’s not
running).
Please check:
Is the plug in good order and is it plugged in the socket
properly?
Is the electricity coming through?
(check this by possibly plugging in a small appliance
such as a hand mixer or hair dryer etc.)
Is the appliance switched on? (Temperature dial
should not be set to ”0”).
Is the house installation fuse screwed in and intact, or
reset?
b) The appliance is not getting sufficiently cold
Compressor is running too often
Please check:
Did you make sure that the fridge / freezer was left to
stand for at least 2 hours before switching it on? (To
stabilise the circulation of the refrigerating fluid) see:
“starting up“.
If no; Pull out the appliance plug connector, lift
appliance with door closed on to one side for a short
time, or place in an inclined position and then back on
its feet. Plug in again after 2 hours. Do not open the
door for ca. 12 hours.
If the door is closing correctly, the door seal is firmly
and uniformly pressed against the casing.
Test: place a sheet or writing paper between the seal
and the casing and close the door. The paper should
be difficult to pull out on all sides.)
Call the after-sales service if the paper can be pulled
out without resistance at one or more points.
Heavy ice formation on the internal walls of the freezer
compartment (see „Cleaning and care“)
Is the appliance exposed to direct sunlight or is it sited
too close to a heat source (stove, radiator etc.)
Protect the appliance from direct sunlight / check
distance from heat source / place insulation board
between appliance and heat source. (see “Selecting
installation location“)
Is it filled with an excessive quantity of fresh food
Is the aeration and venting ok, is the ventilation grille
covered or is the heat exchanger (condenser) on the
rear outside wall of the appliance laden with dust?
c) The temperature in the fridge compartment is
too low
Set the temperature controller to a lower setting
Check whether the freezer compartment door is
correctly closed
Has a large amount (more than 1 kg) of fresh food
been frozen? (this will cause the refrigeration unit to
run for a very long time and the temperature in the
fridge compartment will automatically fall)
Has the super cooling function – where fitted – not cut
out
d) The frozen produce defrosts because it is too
warm in the freezer compartment
Has the room temperature for which your appliance is
designed, been fallen below ? (if the room
temperature is too low, the refrigeration unit runs less
frequently. Therefore it can be too warm in the freezer
compartment)
Increase the room temperature
e) Has a thick coating of ice formed in the freezer
compartment?
Check whether the door of the freezer compartment
closes correctly
If the frozen produce is frozen in place, release it using
a blunt object, e.g. with the handle of a spoon
Allow the freezer compartment to defrost and then
clean it (see chapter „Defrosting“)
An excessively thick coating of ice reduces the cooling
capacity and the current consumption increases.
f) The interior light does not function
Check as follows
Is the light contact switch jammed?
If not, then the lamp is defective. Change the lamp as
described in chapter „Interior light changing the
lamp“
g) Appliance is excessively noisy
Check as follows:
Is the appliance standing firmly on the floor, are
adjacent items of furniture or objects being caused to
vibrate by the running fridge/freezer? Ensure that all
parts mounted to the rear wall can vibrate freely;
carefully bend aside any contacting parts or increase
the distance between the appliance and the obstacle.
Are all removable parts correctly seated in the
appliance?
Are any bottles or containers touching?
Note; Flowing sounds in the refrigerant circuit cannot be
avoided.
In no case are any interventions of a technical
nature to be made to the appliance or attempts
made to -repair it yourself.
21 Getting your appliance serviced
Any repairs or interventions on the appliance
should only be carried out by the responsible
service department, as otherwise the user may run
considerable risks and the guarantee may no longer
be valid.
33

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