Bedienungsanleitung Revitive Medic Knie (Seite 19 von 83) (Deutsch, Englisch, Holländisch, Französisch)

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Troubleshooting

Problem Possible Cause Solution

Revitive is on (lights

illuminated on the

LED display) but

I cannot feel the

electrical stimulation

through the foot-

pads.

Not placing both bare feet on the

foot-pads at the same time.

Ensure that your feet are bare and

each foot is placed on each of the

foot-pads at the same time. Keep

increasing the intensity up to a

maximum of 99 until you feel the

stimulation.

Your feet may be dry. Moisturise the soles of your feet

to improve conductivity and

stimulation and try the procedure

again. You may also have to

increase the intensity level.

You may be dehydrated. Drink plenty of water before

and aer using the device. The

device uses your body to create

the electrical circuit. Water is an

excellent conductor of electricity

and if your body is less hydrated

(below 60%) then the stimulation

may be less, therefore it is

important to always remain well

hydrated.

The intensity level may be on

too low a setting.

This is a very safe device. Keep

increasing the intensity

level towards 99 until you feel

the stimulation. You may find

that you have to increase the

intensity level as you get used

to the therapy. The aim is not to get

to 99 but to find a setting that is

comfortable for you.

Electrode cord is connected to

device.

Disconnect the Electrode cord - the

foot-pads will not work while the

Electrode cord is plugged in.

If, having tried the solutions

above, you still cannot feel the

stimulation:

Test the device by placing one hand

across both footpads at the same

time (The heel end of the footpads

is easiest). With your other hand,

and starting from zero, increase

the intensity level until you can

feel the stimulation. If you can feel

the stimulation through your hand

then the device is working. If on 99

you still cannot feel the stimulation

then please contact your authorised

dealer.

Problem Possible Cause Solution

No power or lights

to Revitive when it is

switched on.

AC Adaptor not switched on at the

electrical socket or AC Adaptor not

plugged into device properly.

Check electrical socket power

is switched on and the AC Adaptor

is plugged into the device correctly.

If still not working – contact your

authorised dealer.

Flat battery Plug device in an electrical socket

and charge battery or run using

mains power option.

Revitive is not

vibrating. Revitive IS NOT DESIGNED TO VIBRATE.

The IsoRocker® is not

"rocking". It is the muscles in your legs that

cause the "rocking", the IsoRocker®

is not mechanical.

The IsoRocker® will only rock

when increased to an intensity

which causes suicient calf muscle

contraction. It may be that you

cannot comfortably increase the

intensity high enough until you

get used to the sensation. It is

important that intensity is adjusted

to a level that is comfortable.

The device is too far in front

of you.

Sit with your knees at a 90 degree

angle.

The IsoRocker® system is not

enabled.

Ensure IsoRocker® Disabler is “flat”,

in centre position (see page 16).

My legs are aching

aer treatment. You may have the

intensity on

too high a setting and your muscles

are being overworked.

Leave adequate time aer each

treatment to allow the muscles

to recover (just like aer vigorous

exercise!). On your next session

start on a lower setting (where

you can feel the mild electrical

stimulation and it is comfortable)

and reduce the duration until your

muscles have acclimatized to the

stimulation.

When using the

IsoRocker® on a

hard floor it makes a

tapping noise.

Incorrect positioning of the device

or too high an intensity level.

Adjust the positioning of the

device or lower the intensity level

to reduce the device tapping.

Alternatively use a floor mat under

the device to cushion the sound.

4397_IFU05_17892258.indd 36-37

15/02/2021 09:07

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