Bedienungsanleitung Revitive ProHealth (Seite 12 von 53) (Deutsch, Englisch, Holländisch, Französisch)

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Troubleshooting

For more information including Frequently Asked Questions,

please visit www.revitive.com

Problem Possible Cause Solution

REVITIVE is on (lights

illuminated on the

LED display) but

I cannot feel the

electrical stimulation

through the foot-

pads.

Not placing both bare feet on the

foot-pads at the same time.

Ensure that your feet are bare and

each foot is placed on each of the

foot-pads at the same time. Keep

increasing the intensity up to a

maximum of 50 until you feel the

stimulation.

Your feet may be dry. Moisturise the soles of your feet

to improve conductivity and

stimulation and try the procedure

again. You may also have to

increase the intensity level.

You may be dehydrated. Drink plenty of water before

and aer using the device. The

device uses your body to create

the electrical circuit. Water is an

excellent conductor of electricity

and if your body is less hydrated

(below 60%) then the stimulation

may be less, therefore it is

important to always remain well

hydrated.

The intensity level may be on

too low a setting.

This is a very safe device. Keep

increasing the intensity

level towards 50 until you feel

the stimulation. You may find

that you have to increase the

intensity level as you get used

to the therapy. The aim is not to get

to 50 but to find a setting that is

comfortable for you.

Electrode cord is connected to

device.

Disconnect the Electrode cord - the

foot-pads will not work while the

Electrode cord is plugged in.

If, having tried the solutions

above, you still cannot feel the

stimulation:

Test the device by placing one hand

across both footpads at the same

time (The heel end of the footpads

is easiest). With your other hand,

and starting from zero, increase

the intensity level until you can

feel the stimulation. If you can feel

the stimulation through your hand

then the device is working. If on 50

you still cannot feel the stimulation

then please contact your authorised

dealer.

No power or lights to

REVITIVE when it is

switched on.

AC Adaptor not switched on at the

electrical socket or AC Adaptor not

plugged into device properly.

Check electrical socket power

is switched on and the AC Adaptor

is plugged into the device correctly.

If still not working – contact your

authorised dealer.

REVITIVE is not

vibrating. REVITIVE IS NOT DESIGNED TO VIBRATE.

My legs are aching

aer treatment.

You may have the

intensity on

too high a setting and your muscles

are being overworked.

Leave adequate time aer each

treatment to allow the muscles

to recover (just like aer vigorous

exercise!). On your next session

start on a lower setting (where

you can feel the mild electrical

stimulation and it is comfortable)

and reduce the duration until your

muscles have acclimatized to the

stimulation.

Problem Possible Cause Solution

4426_IFU01_15927663.indd 22-23 22/02/2019 12:05

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