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Thank you for
protecting our
environment by
riding a bike.
Translation of the original owner’s manual
E-Bikes and Cargo Bikes
Thank you for
protecting our
environment by
riding a bike.
Translation of the original owner’s manual
E-Bikes and Cargo Bikes
Deutsch
We are delighted that you have chosen a Riese & Müller E-Bike. Our E-Bikes are made
to become your daily companion. As such, they make a decisive contribution to modern
mobility, for which we would like to thank you. These operating instructions contain
important information to ensure that you ride safely and enjoy your E-Bike for as long as
possible. Please read them carefully.
We wish you a pleasant journey at all times!
Your Riese+&+Müller team
2
English
Translation of the original owner’s
manual
E-Bikes and Cargo Bikes
EC Declaration of Conformity.................................................................................................. 4
Notes and requirements.......................................................................................................... 6
General information.................................................................................................................................... 6
Safety information....................................................................................................................................... 7
Legal requirements..................................................................................................................................... 8
Intended use.................................................................................................................................................. 9
Before the first ride.................................................................................................................. 11
Before every ride...................................................................................................................... 14
Components: function and handling..................................................................................... 16
Quick-release skewer / Q-Loc quick-release axle / quick-release axle............................... 16
Saddle height / seat position................................................................................................................. 19
Adjustable stem............................................................................................................................................20
Suspension...................................................................................................................................................... 21
Brake system................................................................................................................................................. 21
Chain / belt drive..........................................................................................................................................24
Tires and air pressure................................................................................................................................ 25
Lighting system.............................................................................................................................................26
Luggage and child transport...................................................................................................................27
Drive / battery / charger...........................................................................................................................28
General care instructions......................................................................................................... 31
Inspections and service life.................................................................................................... 32
Recycling and disposal.............................................................................................................34
Weight specifications............................................................................................................... 35
Tightening torques for screw connections.......................................................................... 36
Service and maintenance schedule.......................................................................................37
Handover documentation........................................................................................................ 40
Statutory liability for defects and warranty........................................................................ 44
3
English EC Declaration of Conformity
EC Declaration of Conformity
according to Machinery Directive 2006/42/EC
Riese & Müller GmbH, Am Alten Graben 2, 64367 Mühltal, Germany
Brand: Riese & Müller
Models: Roadster, Roadster Mixte, Nevo, Charger, Charger Mixte, Supercharger,
Delite, Superdelite, Swing, Cruiser, Cruiser Mixte, Homage, Tinker, Multicharger,
Multicharger Mixte, Load
Product designation/type: E-City and E-Trekking
Models: Delite mountain, Superdelite mountain
Product designation/type: E-MTB
Model year: 2022
For the designated products, we confirm that they meet the requirements of the following
European Directives and thus comply with the relevant Community harmonisation
legislation:
2006/42/EC Machinery Directive
2014/30/EU Electromagnetic Compatibility (EMC) Directive or 2014/53/EU Radio
Equipment Directive.
2014/35/EU Low Voltage Directive
2011/65/EU Restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS Directive)
2012/19/EU Waste electrical and electronic equipment (WEEE Directive)
DIN EN ISO 12100:2011 Safety of machinery – General principles for design – Risk
assessment and risk reduction
DIN EN ISO 20607:2019 Safety of machinery – General principles for design – Instruction
handbook
DIN EN 15194:2017 Cycles – Electrically power assisted cycles – EPAC
4
EC Declaration of Conformity English
Supplementary for the type E-MTB:
DIN EN 15194:2017 Cycles – Electrically power assisted cycles – EPAC
Supplementing DIN EN ISO 4210:2015 Cycles – Safety requirements for bicycles (MTB)
Location: Mühltal, Germany Date: 01.09.2021
Signature:
Markus Riese, CEO
5
English Notes and requirements
Notes and requirements
General information
Carefully read this entire manual on your E-Bike before riding it for the first time. Please
observe the following symbols:
Warning!
Indicates a potentially imminent danger. If not avoided, crashes and serious injuries can
occur.
e.g.: riding with a poorly secured load
Note
Indicates a potentially harmful situation. If not avoided, material damage to the E-Bike or its
components can occur.
e.g.: not maintaining the prescribed minimum tire pressure
For your own safety perform the quick check according to the chapter "Before every ride"
before every ride.
You can find the manufacturer’s user manuals for all installed components at
www.r-m.de/downloads.
Register your E-Bike at www.r-m.de/register to benefit from the extended premium
warranty.
This manual primarily covers safety-relevant aspects regarding your E-Bike. You can find
operating instructions for example for gears, display, battery removal or accessories in our
videos at www.r-m.de/video-guides.
If your E-Bike has an RX Chip, this will only be activated after you have booked the
desired RX Services. You can find information about the functions and the service
at www.r-m.de/rx-service. For any other questions please send us an e-mail at
rx-service@r-m.de.
For all other questions please contact your dealer.
6
Notes and requirements English
Safety information
Warning!
This manual includes quick checks which may need to be done before a mandatory
inspection is due, which needs to be carried out by a dealer.
Never perform work on your E-Bike beyond this. It requires specialist knowledge, specific
tools and skills which is why it can only be carried out by a dealer.
Never ride your E-Bike if assembly work has been carried out incompletely or improperly.
This would compromise your own safety and that of other cyclists and motorists.
Warning!
When getting onto your bike with the assistance mode turned on, your E-Bike will start
moving as soon as you put your foot on the pedal.
Apply the brakes first as the unfamiliar thrust can cause unsteadiness and in the worst
case falls, accidents and hazards.
Do not get on by putting one foot on the pedal and trying to swing your other leg over the
bike; in this case the E-Bike would immediately move forwards.
Warning!
Switch off the E-Bike system and take out the battery before carrying out any work on
your E-Bike, e.g. assembly or maintenance work, or before transporting it.
Unintentional activation of the E-Bike system poses a risk of injury.
Note
Even though there is no official age restriction for riding the 25 km/h models, for reasons of
safety we advise you not to let children and young people under the age of 14 ride them in
traffic.
7
English Notes and requirements
Note
If you have not ridden a bike for a while or feel unsafe in some situations, we recommend
attending an E-Bike riding course.
Note that you will generally be travelling much more quickly than usual. Ride with
anticipation and be ready to brake as soon as unclear situations or potential hazards come
into your field of vision.
Also bear in mind that pedestrians will not hear you if you are approaching at high speed.
Therefore, ride with particular consideration and anticipation on cycle paths and combined
cycle and pedestrian paths to avoid accidents. If necessary, use the bell or horn in good time
as a warning.
In traffic, always wear light-coloured clothing suitable for cycling, with tight-fitting trouser
legs and footwear that matches the pedal system fitted on your bike.
For reasons of safety when riding, we recommend that you wear a suitable helmet at all
times.
Note
Secure your E-Bike against theft and unauthorised access every time you park it.
Legal requirements
If you want to ride your E-Bike on public roads, it must be equipped in accordance
with national regulations. Legally our 25 km/h models are treated in the same way as
conventional bikes in most EU countries and are governed by the same regulations.
8
Notes and requirements English
Note
Before using your E-Bike, ask your dealer for advice and information about the specific legal
situation in your country. S-Pedelecs (HS models) in particular are subject to special rules that
are not listed here. Note country-specific and regional deviations for S-Pedelecs with regard
to the following points:
Driving licence
Compulsory insurance and, if applicable, compulsory registration
Obligation to wear a helmet
Regulations on the use of cycle paths and forest tracks
Transport of children/passengers
Trailer
The A-weighted emission sound pressure level at the rider’s ears is below 70 dB(A).
Intended use
Your Riese & Müller E-Bike has been developed with regard to its specific intended use
and can be classified in one of the following categories. You should not load your E-Bike
beyond its intended use.
Category 1
Intended use: Commuting and leisure riding with moderate exertion
E-Bike type: Road E-Bike without rear wheel suspension
Description: Refers to E-Bikes used on normal paved surfaces where the tires should
maintain contact with the ground at average speed.
Typical speed range [km/h]: 15 to 25, HS models: 15 to 45
Intended drop/jump height [cm]: < 15
9
English Notes and requirements
Category 2
Intended use: Leisure riding and trekking with moderate exertion
E-Bike type: Road E-Bikes with full suspension or GX option
Description: Refers to E-Bikes to which condition 1 applies and which are also used
on unpaved roads and gravel paths with moderate climbs and descents. Under these
conditions, contact with uneven terrain and repeated loss of tire contact with the ground
may occur. Drops are limited to 15 cm or less.
Typical speed range [km/h]: 15 to 25, HS models: 15 to 45
Intended drop/jump height [cm]: < 15
Category 3
Intended use: Sports riding with moderate technical demands from the trails
E-Bike type: Road E-Bikes with full suspension and GX option
Description: Refers to E-Bikes to which conditions 1 and 2 apply and which are also used
on rough trails, uneven unpaved roads and difficult terrain as well as undeveloped trails,
and for which technical skill is required. Jumps and drops are less than 30 cm.
Typical speed range [km/h]: 15 to 45
Intended drop/jump height [cm]: < 30
Category 4
Intended use: Sports riding with very challenging technical demands from the trails
E-Bike type: E-MTB
Description: Refers to E-Bikes to which conditions 1, 2 and 3 apply and which are used for
descents on unpaved trails at speeds of less than 40 km/h. Jumps may exceptionally be
80 cm if the landing area has a gradient of more than 30°.
Typical speed range [km/h]: 15 to 40
Intended drop/jump height [cm]: < 80
Riese & Müller E-Bikes are not approved for participation in competitions.
The operating, maintenance and servicing conditions described in this manual are part
of the intended use. No liability or liability for defects (warranty) shall be accepted if the
use of the E-Bike deviates from this intended use, if safety instructions are not observed,
in the event of overloading or if faults are not properly rectified. Similarly, no liability and
liability for defects shall be accepted in the case of assembly errors, wilful intent, accidents
or if the care and maintenance specifications are not complied with. Any modification of
10
Notes and requirements English
the gear transmission ratios and alterations to the electrical system (tuning) voids all claims
under liability for defects and guarantees.
Note
Commercial use
Pursuant to the European Approval Regulation (EU) No 168/2013, the durability for an E-Bike
of vehicle class L1e-B is 16,500 km. We also use this figure as a basis for our E-Bikes with
motor assistance up to 25 km/h.
Commercial use, as well as renting or leasing, place a considerably higher demand on the
bike. For this reason, where applicable we reserve the right to reject any material defects
that occur in commercially used vehicles and that arise due to exceeding the service life
(16,500 km) of the bike or component within the statutory liability for defects period. To
fully cover all material defects within the liability for defects, proof of inspections carried out
according to the maintenance schedule is required.
Your E-Bike is generally only approved to transport a single rider. Exceptions are our Cargo
Bikes where they are equipped with appropriate seats or if transporting a child in a suitable
child seat or child trailer. Please observe the regulations of your national legislation and the
permissible total weight (see "Weight specifications").
Note
Permissible total weight =
weight of rider + weight of E-Bike + weight of load + weight of trailer
Before the first ride
When you collect your E-Bike from an authorised dealer, your E-Bike has already been put
into a condition ready to ride to ensure safe operation. Your dealer has performed a final
inspection and a test ride.
If you have received your E-Bike via Home Delivery, your E-Bike has already been put
into a condition ready to ride at the factory and a final inspection has been carried out.
If assembly is required, follow the enclosed assembly instructions. This also includes
explanations on how to adjust the seat position and suspension, how to operate the drive
system and how to handle the battery.
11
English Before the first ride
Since every E-Bike has different riding and cornering behaviour, you should familiarise
yourself with the steering, cornering and braking behaviour away from traffic, both with
and without a load. Cargo Bikes or new bike concepts in particular can differ from the
riding behaviour you are accustomed to. Familiarise yourself with the function of all
controls. To help you get started, you can find expert videos on a variety of topics at
www.r-m.de/video-guides.
Brake system
Warning!
Modern brakes are far stronger than simple rim or drum brakes. Check that the
configuration of the brake levers matches what you are used to. Otherwise, discuss the
configuration of the brake levers with your dealer. By default, the brake lever for the front
brake is on the left and the brake lever for the rear brake is on the right (reversed for
countries where traffic drives on the left). Test the brakes a few times away from traffic
first. Slowly approach stronger braking. Careless braking can cause a crash. The braking
distance increases in wet conditions.
The front wheel of Cargo Bikes can lock more easily when braking, which can lead to a
crash when cornering.
Before braking for the first time, the brake discs should be thoroughly degreased with
brake cleaner or white spirit. The brake pads only develop their final braking power during
the running-in phase. To do this, accelerate to 25-30 km/h on a level road and brake to a
standstill. Repeat this process 30 times for each brake. The brake pads and discs are now
run in and offer optimum braking performance.
Warning!
When fully loaded, the riding behaviour is altered and the braking distance becomes
longer. Test the riding and braking behaviour with and without a load first in order to get
used to the differences in behaviour.
Drive system / display and gears
Ask your dealer to explain how to use the drive system, the display and the gears or watch
our videos at www.r-m.de/video-guides.
You can switch the system on and off using the buttons on the controls on the battery or
on the remote control on the handlebar. You can also select various assistance modes,
display the remaining battery capacity and choose various speedometer functions
12
Before the first ride English
if necessary. Once switched on, you activate the system by starting to pedal; motor
assistance will now be available. Start your first ride with the lowest drive assistance and
get used to the extra thrust.
For an EMERGENCY STOP, pull the rear brake lever and stop pedalling. The E-Bike comes to
a stop.
Familiarise yourself with the drive system, the display and the gears away from traffic. For
more information on how to use all installed components, see www.r-m.de/downloads.
Seat position
Ask your dealer to adjust and explain the ideal seat position.
Warning!
Familiarise yourself with how your different shoes grip on the pedals. Depending on the
material of your shoe soles or in cold and/or wet weather, pedals can become slippery.
Suspension
Ask your dealer to adjust and explain the suspension.
For the suspension fork to function at its best, it must be adjusted to the rider’s weight,
riding posture and intended use. With the rider sitting on the bike, the suspension fork
should dip by 15–20% of the maximum suspension travel.
Warning!
The rear suspension alters the distance between the pedals and the ground when riding.
When going into a bend or when riding over bumps in the road, keep the crank arms
in a horizontal position to prevent the pedals from touching the ground and to avoid a
potential crash.
Battery
Ask your dealer to show and explain how to insert and remove the battery or watch our
videos on this subject at www.r-m.de/video-guides. Ensure that the battery is properly
in place each time it is inserted. Push the battery into its holder until it clicks into the lock.
Remove the key from the lock and pull the battery to check if it has indeed locked into
place. On some E-Bikes, the battery is fixed to the frame, suspended either horizontally or
vertically. Make sure you hold the battery with one hand before turning the key in the lock
13
English Before the first ride
so that the battery does not come loose and fall down. This can cause injuries and damage
the battery.
Warning!
Batteries that have not been properly inserted can come loose during a ride and fall out.
This can cause a crash and damage the battery. When inserting the battery, make sure
that it engages correctly and check that it is firmly in position.
Recommended temperature ranges
Temperature during charging (°C) 0 ... +40
Temperature during operation (°C) -5 ... +40
Temperature during storage (°C) +10 ... +40
Recommended state of charge during a break in use (%) 30–60
Recommended charging cycle when the battery is not used
for a longer period every 6 months
Carriers / child seats
Please note that it is not permitted to modify carriers in any way. Only use tested and
approved child seats.
Trailer / trailerbikes
Full-suspension Riese & Müller E-Bikes are only approved for use with two-wheel trailers.
The maximum trailing load (trailer incl. cargo load) is 50 kg.
Riese & Müller E-Bikes without rear wheel suspension are also approved for use with
single wheel trailers and trailerbikes. The maximum trailing load with single wheel trailers
and trailerbikes is 30 kg.
Before every ride
Only ride if you have carried out the following quick check in full and have not detected
any faults. In case of doubt, see your dealer. A defective E-Bike can cause accidents.
Note
After a fall or accident, if possible you should only start using your E-Bike again once your
dealer has checked it for possible damage.
14
Before every ride English
Quick check
Check the following points on your E-Bike before every ride:
Quick-release skewers/axles are securely fitted and are firmly closed.
Screw connections are neither loose nor do they rattle.
The handlebars are firmly fixed (check both handlebar and stem for movement; for
height-adjustable stems, check the pin is engaged) and do not show any unusual
behaviour when steering left and right (e.g. play in the steering, uneven resistance or
softer/less direct steering feel than usual).
Wheels and tires turn easily and are sufficiently true. Check the air pressure and
condition of the tires and that the valves are seated straight.
Front and rear lights work and are correctly adjusted.
Brake levers have a clear pressure point and cannot be pulled all the way to the
handle.
Brake pads and brake discs are intact and free of grease/oil. Also check them for wear.
There is no leakage of oil at any point on the brake system when you pull and hold the
brake levers.
The brake anchor for coaster brakes is firmly attached.
The battery is firmly in place after being inserted. The battery must engage in the lock
with an audible click.
The load is properly secured. There must be no loose fasteners that can get caught in
the wheels (e.g. ends of lashing straps hanging down).
The permissible total weight, taking into account the specified individual payloads, is
not exceeded (see "Weight specifications").
There is no rattling. There are no unusual riding noises and the ride does not feel
spongy.
The load is evenly distributed. The riding behaviour and braking distance might change
as a result.
The lights and reflectors are not covered.
15
English Components: function and handling
Components: function and
handling
Quick-release skewer / Q-Loc quick-release axle /
quick-release axle
Warning!
Never ride an E-Bike without first having checked that the wheels are securely fixed!
Should a wheel come loose during the ride this will cause a crash.
Design of quick-release skewers
The quick-release skewer consists of two parts: the hand lever A and the clamping nut B.
The hand lever A generates a clamping force. The clamping nut B on the opposite side is
used to adjust the preload.
Handling quick-release skewers
1. Open: Flip hand lever A so that it reads “Open” on the inner side. To further release the
quick-release skewer, turn the clamping nut B anticlockwise.
2. Close: Hold the open hand lever A with one hand and turn the clamping nut B
clockwise with the other hand. Tighten the clamping nut B until sufficient tension is
achieved. Now, using the ball of your hand, flip the hand lever A so that you can read
“Close” on the outer side. The lever force should increase significantly in the second
half of the closing motion.
3. Check: Check the quick-release skewer is secure by trying to turn the closed hand lever
A. If the hand lever A can be turned in a circle, the wheel is not sufficiently secured. In
this case, open the hand lever A and increase the preload on the clamping nut B.
16
Components: function and handling English
Design of the Q-Loc quick-release axle
The quick-release axle consists of two firmly connected components, the hand lever A and
the nut B. The hand lever A creates a clamping force and the nut B sets the preload.
Handling the Q-Loc quick-release axle
1. Open: Flip hand lever A so that it reads “Open” on the inner side. To release further,
press nut B towards hand lever A and turn it clockwise until the claw is locked. Then
pull the quick-release axle out by hand lever A.
2. Close: Turn the nut B anticlockwise until the claw is released from the lock. With the
claw open, push the quick-release axle through the fork and hub until it engages with
an audible click. Using the ball of your hand, flip the hand lever A so that you can read
“Close” on the outer side.
3. Check: Check the quick-release axle is secure by trying to turn the closed hand lever A.
If the hand lever A can be turned in a circle, the wheel is not sufficiently secured. In this
case, open the hand lever A and increase the preload on the nut B.
17
English Components: function and handling
Design of the quick-release axle
The quick-release axle consists of two firmly connected components, the hand lever A and
the axle with thread. A quick-release axle allows the wheel to be fitted or removed quickly
and without tools.
Handling the quick-release axle
1. Open: Flip hand lever A so that it reads “Open” on the inner side. To further release,
turn the hand lever A anticlockwise. Then pull the quick-release axle out by hand lever
A.
2. Close: First insert the threaded axle through the fork and hub. Turn the quick-release
axle clockwise by the hand lever until a slight preload is achieved. Using the ball of
your hand, flip the hand lever A so that you can read “Close” on the outer side. The
lever force should increase significantly in the second half of the closing motion.
3. Check: Check the quick-release axle is secure by trying to turn the closed hand lever A.
If the hand lever A can be turned in a circle, the wheel is not sufficiently secured. In this
case, open the hand lever A and increase the preload.
18
Components: function and handling English
Handling the Cargo 20'' quick-release axle
1. Open: Loosen the quick-release axle by turning it anticlockwise with a 6 mm Allen key.
Then pull the quick-release axle out.
2. Close: Insert the axle with the thread first through the fork and hub. Using a 6 mm
Allen key, tighten the quick-release axle clockwise. Please refer to "Tightening torques
for screw connections" for the desired torque.
Saddle height / seat position
All E-Bikes are equipped with an adjustable seatpost. Ask your dealer to adjust the saddle
height and seat position. Make sure you can start and stop safely with these adjustments.
19
English Components: function and handling
Warning!
The seatpost must not be pulled out further than the “MIN. INSERTION” mark! The mark
mustn’t be visible above the upper edge of the seat tube. Otherwise the seatpost can
break or the frame can be damaged.
In addition, the seatpost bolts must be tightened to the appropriate torque, see
"Tightening torques for screw connections". If the fastening is too loose, the bolt may be
overloaded and break. This can lead to a crash.
Adjustable stem
Some E-Bikes are equipped with an adjustable stem. Thanks to snap-in locking and quick-
release skewer it can be adjusted without tools.
Adjusting the angle
1. Open both quick-release skewers A at the stem joint.
2. Push the sliding knob B on the side and adjust the stem to one of the three angular
positions. Let go of the knob for it to lock back into place (if necessary slightly move
the stem forwards and backwards).
Important: Only the three stem positions with engaged pin can be used!
3. Always close the quick-release skewer A on the side of the pin B first. During the
second half of the locking motion, the lever force must increase significantly and it
should take considerable effort to close.
4. Once engaged, the red lines C on the side of the stem joint need to line up.
5. If the clamping force is not sufficient, your dealer must adjust the quick-release
skewer.
20
Components: function and handling English
Height-adjustment
1. Open the quick-release skewer D.
2. Push the pin E and adjust the stem to one of the five height positions until the pin E
locks back into place.
3. Straighten the handlebar to align with the direction of travel and close the quick-
release skewer D. The lever force should increase significantly in the second half of the
closing motion. If the clamping force is not sufficient, the preload on the knurled nut
must be increased when the quick-release skewer is open.
Note
After making any changes to the position of the handlebar or stem, make sure that cables
cannot get caught. You need to be able to perform all steering movements smoothly and
safely.
Warning!
The stem must not be pulled out further than the “MIN. INSERTION” mark! Only the five
height positions with locked-in pin can be used. Before every ride, ensure that the pins are
correctly engaged and the quick-release skewers closed completely. Should the handlebar
or the stem move while riding, do not continue. Immediately take your bike to your dealer
to get the stem checked. This could otherwise lead to crashes and serious injuries.
Suspension
If the suspension audibly or noticeably sags when riding on poor road surfaces, the spring
is set too soft. You must increase the preload or the pressure. For steel springs, if the
adjustment range is not sufficient, ask your dealer to replace the spring.
Brake system
The brakes on your E-Bike enable you to achieve a high braking performance with little
effort in any situation. The braking distance, however, also depends on your riding skills, 21
English Components: function and handling
which can be learned. While braking the weight is shifted to the front and the rear wheel is
relieved. This problem is worse when riding downhill. Therefore, in case of full braking, you
must attempt to shift your weight as far back as possible.
Warning!
Wet conditions reduce the braking performance. Expect longer braking distances in the
rain!
Ensure that brake pads/surfaces and rims are absolutely free of grease and oil to
guarantee full braking performance!
Avoid direct contact with hot-braked parts of the brake, especially the brake discs. This
can lead to burns!
Note
Always use the front and rear brakes together.
If possible, brake in intervals when riding downhill to counteract the brakes overheating.
After longer braking periods, do not hold the brake after stopping.
Avoid the brake disc or rim coming into contact with agents containing oil (e.g. care or
chain sprays).
Stop riding immediately if you hear unusual braking noises and consult your dealer.
Never exceed the maximum permissible total weight (E-Bike + rider + load + trailer).
Familiarise yourself with the brakes. Practice emergency braking away from traffic.
On long descents the brake discs can overheat. In this case, take a break to let them cool
down.
Warning!
Don’t apply the brake lever if your bike is upside down or on its side. This can cause air
bubbles to get into the hydraulic system causing the brake to fail.
Check after every transport if the brake’s pressure point feels softer than before. If it does,
slowly apply the brake a couple of times to bleed the brake system.
If the pressure point remains soft, you must not continue riding and your dealer must
bleed the brake.
Rim brakes
With rim brakes, friction causes wear on the brake pads and rims. Wear is increased by
riding in the rain. Check the brake pads regularly for wear. Visit your dealer to replace the
brake pads. The wheels of your E-Bike with rim brakes are equipped with a wear indicator
22
Components: function and handling English
A. If this indicator is no longer visible, the rim must be replaced by your dealer. A rim with
insufficient wall thickness can burst due to tire pressure.
Warning!
Have a specialist check the rim at the latest after the second set of worn brake pads. Worn
rims can cause material failure and accidents.
Disc brakes
With disc brakes, friction causes wear on the brake pads and brake discs. Visit your dealer
to replace the brake pads and brake discs. Wear is increased by dirt and riding in the rain.
Check the brake pads regularly for wear. The carrier plate must not come into contact
with the brake disc. Changes in braking noise (metal on metal) are a sign that you should
consult your dealer immediately.
Warning!
Stay away from rotating brake discs. There is a risk of injury from the sharp-edged brake
disc.
Note
Do not pull the brake levers after removing the wheels. This pushes the brake pads together
and the wheel can no longer be re-fitted. Use the transport locks provided after removing
the wheels to ensure a sufficient gap between the brake pads.
Coaster brakes
Some Riese & Müller models are also fitted with a coaster brake on the rear wheel.
With these brakes, the best brake action can be achieved when the crank arms are in a
horizontal position. On long downhill rides, the coaster brake can become very hot and the
braking effect can decrease considerably. You can relieve the coaster brake by using the
rear wheel rim brake.
23
English Components: function and handling
Note
Check the brake anchor is secure before every ride and after any kind of assembly work. It
must be secured to a bracket on the frame by a screw or slotted in an elongated hole by
a screw head. Please refer to "Tightening torques for screw connections" for the desired
torque.
Chain / belt drive
Chain
The chain is subjected to heavy loads and is one of the wearing parts on your E-Bike. You
can extend the service life of your chain with regular care.
Chain care
Clean the chain with a dry cloth from time to time.
Apply a suitable lubricant from a specialist shop.
You should lubricate your chain, especially after riding in the rain.
On E-Bikes with hub gears, the chain tension must be checked regularly and adjusted
by your dealer if necessary.
Chain wear and sprocket wear / replacing the chain
Chains can reach their wear limit after approx. 2,000 km, depending on the load. Sprockets
also wear out. Have the chain and sprockets checked regularly by your dealer and replaced
if necessary.
Warning!
A chain that has not been fitted or tensioned correctly can come off or snap and cause a
crash. Ask your dealer to replace the chain for you.
Belt drive
The belt drive is subjected to heavy loads and is one of the wearing parts on your E-Bike.
You can improve the service life of your belt drive with correct handling and care.
24
Components: function and handling English
Belt care
Clean the belt with water.
Do not lubricate with oil or grease (to prevent dirt from sticking). If necessary (e.g. in
case of squeaking), treat with silicone-based agents only.
Do not kink, twist, turn or knot belts together – there is a risk of breakage.
Ask your dealer to check the belt tension regularly.
Replacing the belt
Belts are extremely durable and long-lasting, but they do wear out over long periods of
time. Ask your dealer to check your belt every 2,000 km and replace it if necessary.
Warning!
Improper installation, adjustment, operation or maintenance can result in property damage
and personal injury. Ask your dealer to replace the belt for you.
Tires and air pressure
Tires should be inflated to the correct air pressure in order to ensure good function and
puncture resistance. The recommended air pressure is specified in bar and PSI on the
sidewall of the tire. You should regularly check the air pressure and inflate the tire at least
once a month.
Warning!
Inflate the tires as indicated on the tire sidewall. Underinflation can cause damage to
the tire carcass and punctures when riding over edges. Never inflate the tires above the
maximum specified air pressure, otherwise they could burst or jump off the rim, causing a
crash.
25
English Components: function and handling
Air pressure on HS models
For HS models, maintain the air pressure according to the table on your bike. The air
pressure depends on the tire type and load.
Warning!
Tires with worn tread or brittle edges should be replaced by your dealer. The internal
structure of the tire can be damaged by moisture or dirt.
Faulty rim bands (layer of plastic between the inner tube and rim) must be replaced
immediately.
Also make sure that the valve is straight. In extreme cases, damage to the tires can result
in the inner tube bursting suddenly, causing a crash.
Lighting system
Riese & Müller E-Bikes are programmed to have daytime running lights to ensure high
visibility and safety in traffic at all times of day. The power consumption due to the
daytime running light is negligible. On S-Pedelecs, the daytime running light is a legal
requirement.
Adjusting the dipped beam
1. The centre of the area illuminated by the front light must not hit the road more than
10 m away from the E-Bike.
2. To adjust the dipped beam, loosen the headlamp fastening screw and tilt the
headlamp accordingly.
3. Then retighten the fastening screw.
26
Components: function and handling English
Full beam
Some Riese & Müller E-Bikes also feature an additional full-beam light. The symbol A lights
up blue when full beam is on. The full beam should be switched off when facing oncoming
traffic.
Luggage and child transport
Warning!
When fully loaded, the riding behaviour is altered and the braking distance becomes
longer. Test the riding and braking behaviour with and without a load first in order to get
used to the differences in behaviour.
Transporting children and loads
Before setting off with a loaded E-Bike, check the following:
All attachments (e.g. basket or child seat) are correctly fixed in place.
Children are strapped in and wearing a helmet.
27
English Components: function and handling
The permissible total weight and the permissible carrier load are not exceeded. Note
that the child seat also counts as a load.
The air pressure in the tires is correct.
The load is placed as centrally as possible on the E-Bike (close to the rider) and as low
as possible.
The load is secured to prevent it sliding around and falling down or falling out.
Lights and reflectors are not covered.
Nothing can get caught in the spokes. Also pay particular attention to load straps and
children’s feet.
Warning!
Do not ride if one of the points is not ensured. If fixed insufficiently, the basket and/or child
seat can come loose and cause serious accidents.
Always set off carefully in a safe environment when carrying a load and change or reduce
the load if the riding behaviour is not safe or does not feel safe.
Warning!
Only use tested and safe child seats.
Child seats must not be attached to the seatpost. Make sure that the child is unable to
touch the springs and movable parts on saddle and seatpost with its fingers.
Prevent the child’s feet from touching any moving parts such as the spokes or tires as this
poses a great risk of injury.
When the E-Bike is parked on the stand, no child may sit in the child seat – you may only
lift the child into or out of the seat. You must secure the child in the child seat yourself.
If the Cargo Bike is parked on the stand, children may only sit in the cargo bike box if they
are strapped in and the Cargo Bike is secure and level.
Note
Please observe the national regulations regarding age restrictions for riders transporting
children. Riders should also have good riding skills and road knowledge.
Drive / battery / charger
All Riese & Müller models are fitted with an electric drive. Please also note the instructions
and videos for your drive at www.r-m.de. Carefully read the information about handling
the battery and charger.
28
Components: function and handling English
Safety instructions for the drive
Do not do anything to alter the power or the maximum assisted speed of your drive,
in particular to increase it. By doing so, you are riding illegally without insurance cover,
without type approval and possibly without the necessary driver’s licence.
Do not make any modifications to your E-Bike system or attach any other products
that could increase the performance of your E-Bike system. Doing so will invalidate
all guarantee and defect liability claims. By improperly handling the system, you also
endanger your safety as well as the safety of other road users and risk high personal
liability costs and possible criminal prosecution in the event of accidents caused by
such tampering.
Do not open the drive unit yourself. The drive unit must only be repaired by qualified
personnel and only with original spare parts. This ensures that the safety of the drive
unit is maintained. Unauthorised opening of the drive unit will void the liability for
defects.
All components fitted on the drive unit and all other components of the E-Bike drive
(e.g. chainwheel, chainwheel bracket, pedals) must only be replaced with approved
components.
Only use approved original batteries. The use of other batteries can lead to injuries
and fire hazards. No liability or liability for defects is accepted if other batteries are
used.
After a ride, avoid coming into contact with the housing of the drive unit with your
hands or legs unprotected. Under extreme conditions, such as sustained high torques
at low riding speeds or when riding uphill or with loads, the housing can reach very
high temperatures.
The pushing aid function may only be used when pushing the E-Bike. If the wheels of
the E-Bike are not in contact with the ground when using the pushing aid, there is a
risk of injury.
When the pushing aid is switched on, the pedals can turn as well. When the pushing
aid is active, make sure that your legs are a safe distance from the rotating pedals.
There is a risk of injury.
Remove the battery from the E-Bike before starting work (e.g. servicing, repair,
assembly, maintenance, work on the chain/belt, etc.) on the E-Bike, or before
transporting or storing it. Unintentional activation of the E-Bike system poses a risk of
injury.
29
English Components: function and handling
Battery safety instructions
Do not open the battery due to the danger of a short circuit. If the battery is opened, all
warranty claims are void.
Protect your battery from heat (including constant solar radiation), fire and immersion
in water. Do not store or operate the battery near hot or flammable objects. There is a
risk of explosion.
Keep the unused battery away from paper clips, coins, keys, nails, screws or other
small metal objects that could bridge the contacts. A short circuit between the battery
contacts can result in burns or fire. In the event of short-circuit damage arising in this
way, any claim under the warranty will be void.
Avoid mechanical stress, shocks or exposure to intense heat. This could damage the
battery cells and lead to the escape of flammable substances.
Do not place the charger and the battery near flammable materials. Only charge the
battery when it is dry and in a location that is safe from fire. There is a risk of fire due
to the heating that occurs during charging.
The E-Bike battery must not be left unattended while charging.
If used incorrectly, liquid may leak from the battery. Avoid contact with this liquid. In
case of accidental contact, rinse with water. If the liquid gets into your eyes, also seek
medical attention. Leaking battery fluid can cause skin irritation or burns.
Vapours can escape if the battery is damaged or used incorrectly. Ensure plenty of
fresh air and seek medical attention if symptoms occur. The vapours can irritate the
respiratory tract.
Only charge the battery with suitable original chargers. A fire hazard cannot be ruled
out when using non-original chargers.
Only use the battery in conjunction with the matching original drive system. This is the
only way to protect the battery from dangerous overloading.
Do not use the carrier battery as a handle. Lifting your E-Bike by the battery can
damage the battery.
Keep the battery away from children.
Never send off the battery yourself! A battery is classed as hazardous material and
can overheat and catch fire under certain conditions.
30
Components: function and handling English
Charger safety instructions
Keep the charger away from rain and moisture. There is a risk of electric shock if water
gets into a charger.
Only charge the suitable, approved battery. The battery voltage must match the
battery charging voltage of the charger. Otherwise there is a risk of fire and explosion.
Keep the charger clean. There is a risk of electric shock if the charger is dirty.
Check the charger, cable and plug before each use. Do not use the charger if you
notice any damage. Do not open the charger. Damaged chargers, cables and plugs
increase the risk of electric shock.
Do not operate the charger on readily combustible surfaces. There is a risk of fire due
to the waste heat given off by the charger during charging.
Take care when touching the charger during charging. Wear protective gloves. The
charger can become very hot, especially at high ambient temperatures.
Children and persons who, on account of their physical, sensory or mental abilities or
inexperience or lack of knowledge, are unable to operate the charger safely must not
use it without supervision or instruction from a responsible person. Otherwise, there is
a risk of incorrect operation and injury.
General care instructions
Warning!
Remove the battery before doing any work on your E-Bike, such as maintenance or care.
Unintentional activation of the electrical system can cause the pedals to turn, which can
cause injuries.
Regular maintenance
Maintain your E-Bike regularly and ask your dealer to carry out the regular maintenance
work to guarantee the lasting and safe function of all parts. Only take on tasks for which
you have the necessary specialist knowledge and tools.
Cleaning and care
Dirt and salt from winter road maintenance or sea air, as well as sweat can damage your
E-Bike. You should therefore regularly clean your E-Bike and protect it against corrosion.
31
English General care instructions
1. Use clear water for cleaning and a little bit of mild washing-up liquid if necessary to
remove grease residues.
2. After drying your bike, treat surfaces with a suitable care product available from your
dealer.
3. Finally, wipe down your E-Bike with a clean, soft and lint-free cloth.
Note
Do not clean your E-Bike with a strong water jet or steam jet from a short distance. The
water can get past the seals and get inside the bearings, causing damage e.g. to the
electronics.
Inspections and service life
Warning!
The E-Bike is subject to high stress and wear. Components and materials react differently
to stress and wear. Sudden component failure can result in injury to the rider. Any kind of
cracks, scoring or colour changes in highly stressed areas can be signs that the service life
has expired. The affected parts should be inspected and replaced if necessary to prevent
damage.
After the initial service you should have your E-Bike maintained at regular intervals, see "E-
Bike Logbook". If you regularly ride on poor roads, in the rain or in a humid climate, reduce
the inspection intervals.
Note
Take your E-Bike to your dealer for an initial service no later than after 400 km.
Information on wear and tear
Some components of your E-Bike are subject to wear owing to their function. The extent
of wear depends on the care, maintenance and nature of the use (mileage, riding in rain,
dirt, salt, etc.). E-Bikes that are often left outside can also be subject to increased wear due
to weathering. Corresponding parts must be replaced once they reach their wear limit. This
includes:
Batteries
Drive chain or belt
32
Inspections and service life English
Seals
Bearings
Gear cables
Brake pads
Rims or brake discs
Handles
Sprockets, pinions or toothed belt discs
Tires
Saddle cover
Elastic luggage straps
Pedal surfaces
Stand caps
Check the condition of the above wear parts regularly and, if necessary, have them
replaced by your dealer.
The brake pads in rim or disc brakes are subject to wear owing to their function. If the E-
Bike is used for sports purposes or for riding in mountainous terrain, it may be necessary
to change the brake pads more frequently.
Replacing these parts due to wear is not subject to the statutory liability for defects.
The bearings and seals for suspension forks and spring-loaded rear stays are in constant
motion when the chassis is working. The joints, bearings and components of the steering
system as well as hubs and pedals also move. Environmental factors cause wear on these
moving parts. These areas must be regularly cleaned and maintained. Depending on the
conditions of use, it cannot be ruled out that parts may need to be replaced due to wear.
Failure to comply with the assembly specifications and inspection intervals can void the
warranty and liability for defects. Please observe the checks and inspections outlined in
your manual.
According to the European Approval Regulation (EU) No 168/2013, the durability for an
E-Bike of vehicle class L1e-B is 16,500 km.
In accordance with its high quality standards, Riese & Müller estimates a product service
life of 33,000 km for all of its E-Bikes. However, the strain on an E-Bike depends heavily on
the load, the condition of roads and the riding style.
The main influencing factor is the rider’s weight. Please see the diagram below for the
relevant service life of your E-Bike:
33
English Recycling and disposal
60
16,500
22,000
27,500
33,000
Product
service life in km
80
100
125 kg
Rider’s
weight
Once the product has reached the end of its service life, road safety is no longer
guaranteed.
Recycling and disposal
The longer you enjoy your Riese & Müller E-Bike, the better it is for our environment. If
you no longer wish to use your E-Bike, first consider its continued use by other people. If
you still wish to dispose of the E-Bike or replaced components, please note the following
points:
Drive unit, on-board computer incl. control unit, battery, speed sensor, accessories and
packaging must be recycled in an environmentally friendly manner.
According to the European Directive 2012/19/EU, electrical appliances that are no longer
usable and according to the European Directive 2006/66/EC, defective or used batteries
must be collected separately and recycled in an environmentally friendly manner.
Do not dispose of your E-Bike and its components in household waste!
34
Weight specifications English
Weight specifications
Model Permissible total
weight (rider +
E-Bike + load
+ trailer) [kg]
E-Bike weight [kg] Max. rider
weight [kg] Max. carrier
load [kg] Max. front
carrier load [kg]
Charger 1408/150/160326.2 – 29.7 110/1253271, 5, 6 5
Cruiser 150 25.4 – 27.8 110 251, 6 5
Delite 1408/150 24.2 – 31.3 110 201, 6 5
Homage 1408/150 28.5 – 36.8 110 201, 6 5
Load 60/75 200 35.5 – 53.54110 151, 7 659
Multicharger 175 27.2 – 33.04110 6510 5/82
Nevo 1408/150/160327.1 – 33.1 110/1253201, 6 5
Roadster 1408/150 21.4 – 26.3 110 201, 6 5
Supercharger 1408/160 31.0 – 32.9 125 271, 6 5
Superdelite 1408/150 28.6 – 35.0 110 201, 6 5
Swing 150 24.9 – 27.6 110 201, 6 5
Tinker 135 21.9 – 23.8 110 251, 6 -
1 including the basket’s / child seat’s own weight
2 with large cargo front carrier
3 for 25 km/h GT models
4 the weight may vary depending on the selected option for the cargo area
5 for Mixte DualBattery 20 kg
6 child weight max. 15 kg
7 no approval for child seat
8 for HS models
9 For safe riding behaviour, the load’s centre of gravity must be in the rear third of the cargo area and in the lower half of the cargo
compartment. Otherwise, the maximum load is reduced accordingly.
10 For safe riding behaviour, the centre of gravity of the load must be in the front third of the carrier below the upper edge of the carrier.
Otherwise, the maximum load is reduced accordingly.
35
English Tightening torques for screw connections
Tightening torques for screw
connections
Component Screw connection Tightening torque [Nm]
Coaster brake anchor Fixing screw and nut 9
Brake lever Fixing screw 4
Brake calliper Fixing screw 9
Display + remote control All screws **
Suspension element Fixing screw 9
Freewheel hub Cogset guard 40
M5 fixing screw 6Carrier M6 fixing screw 9
Ball bearing M5 clamping screw 6Rear swing arm bearing Bearing pin M6 screw 9
Magura 4Hydraulic brake hose Tektro, Shimano 5
Crankbolts 55Crankset Chainring bolts 9
Axle nuts in Enviolo gear hubs 35
Axle nuts in Shimano gear hubs 35
Hub
Allen clamping axle for Rohloff 7
Pedals 30
Side stand Fixing screws and M6 nut 13
Fixing screw for saddle clamp **Seatpost Clamping screw on the seat tube 5
Shimano shift lever 5Shifter Twist shift grip 2
Fixing screws 9
Tension clamping screw 6
Rear derailleur
Jockey pulley pin 4
directly on mudguard 4Front wheel mudguard brace on fork tubes 1
all screws (except *) 4
Mudguard
Rear wheel * plastic brace length adjustment 1
Quick release axle Front wheel 20" 9
Adjustable fork ends (slider) M8 fixing screws 18
Stem All screws **
** see details on component
36
Tightening torques for screw connections English
Load (stem also for Tinker)
Component Screw connection Tightening torque [Nm]
Frame Connection between front and rear frame: 4 M10 screws 40
Steering arm clamp at right fork tube: 4 M5 screws 8
Lock nut for joint head M8 12
Cardan joint: vertical M8 screws 12
Horizontal M8 screw 2
Steering linkage
M6 screw connections 9
M6 clamping screws on shaft tube (4 pieces) 10
Front clamping screws M6 (2 pieces) 10
Stem (Load / Tinker)
Rear clamping screws M5 (2 pieces) 7
Lock nut M8 12Stand Ring screw and nut M5 6
Service and maintenance schedule
You can perform the checks marked with yourself. If faults are detected during
inspections, take appropriate measures immediately. Your dealer will be happy to help
if you have any questions or if anything is unclear. Work marked with X should only be
carried out by the dealer as part of a regular service.
Note
Only use original or suitable and approved parts when replacing wear parts and safety-
related parts.
Component Action Before
every ride 1st service at
the latest
after 400 km Every 2,000 km
or annually Note / Other intervals
Lighting Check function and
attachment X X
Check air pressure X XTires Check tread height and
side walls 2X X Replace if worn
Check pressure point,
position to rim, visual
check of pads
X XBrakes
Check thickness and
tightening torques of
pads, disc, rim X X Replace if worn
Brake system Visual check for leaks X X
37
English Service and maintenance schedule
Component Action Before
every ride 1st service at
the latest
after 400 km Every 2,000 km
or annually Note / Other intervals
Suspension
element Maintenance,
functional test XFollow the service
instructions of the
manufacturer of the
suspension system
Suspension fork Check function, play
and for leaks X X Clean and lubricate /
follow service
instructions of
manufacturer of
suspension system
X At the latest after the
second set of brake
pads
Rims Check wall thickness /
wear indicator, check
for cracks, visual check
2X
Replace if worn
Rear swing arm Check function and
bearing play XReplace bearing if
worn
Check and lubricate if
required 2X X Lubricate if dry or rusty,
retighten hub gear if
necessary
Chain
Check wear and
replace if necessary X
Check and retighten if
required X X1
Crank
Check wear on
chainwheel XReplace if worn
Paint / metallic
surfaces Treat (except rims,
brake discs) Required more often
in adverse weather
conditions
Check spoke tension X X Tighten or centre if
necessary
Check truth X X
Wheels
Axle nuts / quick-
release skewers X X Check
Visual check
Check the tightening
torque X1X1
Handlebar / stem
Replace X After a crash,
25,000 km or 5 years
(whichever occurs first)
Handle grips with
screw clamping Check tight fit 2X1X1
Headset Sensory check of
bearing play X X If necessary, readjust,
grease or replace
Hubs Check bearing play,
running XIf necessary, readjust,
grease or replace
Pedals Check bearing play,
running XIf necessary, readjust,
grease or replace
Belt drive Check belt tension,
check for wear X X Retighten or replace if
required (after 20,000
km at the latest)
38
Service and maintenance schedule English
Component Action Before
every ride 1st service at
the latest
after 400 km Every 2,000 km
or annually Note / Other intervals
Check tight fit 2
Saddle clamp Check the tightening
torque X1X1
Seatpost Clean seat tube X X Replace after 25,000
km
Rear derailleur Clean, lubricate X
Gear cables Check X X Grease or replace if
necessary
Disc brakes Check screw
connection of brake
discs and callipers X1X1Replace if worn
Quick-release
skewers / quick-
release axle Check tight fit X X
Screws and nuts Check and retighten if
required X1X1
Mudguards Check securely
attached and distance
from tires X1X1
Valves Check they are straight X X
1These screw connections must be checked by the dealer using a (bit) torque tool.
2These points must be checked at regular intervals.
39
English Handover documentation
Handover documentation
For customer and dealer
(does not apply to Home Delivery)
Dear dealer,
Please discuss the handover document together with the customer. The individual points
are confirmed by the customer’s signature. Keep the handover report.
Hand over the invoice to the customer with purchase date, E-Bike description incl.
frame size, frame number, display number, battery number(s) and key number.
Set the appropriate saddle height. For E-Bikes with quick release skewers, also
explain the exact setting of the appropriate saddle height.
Adjust handlebar, brake and shift levers to the customer’s size and needs.
Adjust the cable lengths to handlebar and stem position.
Demonstrate the function of the front brake lever.
For E-Bikes with adjustable stem: Adjust the stem to the customer’s size.
Adjust the suspension to the customer’s weight and explain how it works.
Controls for the electric drive system and the gears have been explained.
Explain the operation of quick-release skewers and axles.
Intended use has been discussed.
The maximum permissible total weight has been discussed.
Customer has had a test ride.
Customer has been advised to cautiously get used to the brakes and steering away
from traffic.
.......................................................................
Customer signature .......................................................................
Dealer signature
Location Date
40
E-Bike Logbook English
E-Bike Logbook
Please have all servicing carried out by your dealer recorded in this E-Bike Logbook. The
warranty, which exceeds the statutory liability for defects, only applies if, in the event of
a warranty claim, the fully completed bike logbook along with a copy of the customer’s
purchase receipt is sent to Riese & Müller and if all services listed in the bike logbook have
been carried out and recorded by the dealer.
Model:
Colour:
Gear:
Frame number:
Frame size:
Display number:
Battery number:
Key number:
Purchase date:
Handover took place:
Place, date, signature:
Dealer signature:
41
English E-Bike Logbook
1st service – at the latest after 400 km
Replaced or repaired parts:
Order no.:
Date:
Dealer stamp and signature:
2nd service – at the latest after 2,000 km or
one year after purchase
Replaced or repaired parts:
Order no.:
Date:
Dealer stamp and signature:
3rd service – at the latest after 4,000 km or
two years after purchase
Replaced or repaired parts:
Order no.:
Date:
Dealer stamp and signature:
42
E-Bike Logbook English
4th service – at the latest after 6,000 km or
three years after purchase
Replaced or repaired parts:
Order no.:
Date:
Dealer stamp and signature:
5th service – at the latest after 8,000 km or
four years after purchase
Replaced or repaired parts:
Order no.:
Date:
Dealer stamp and signature:
6th service – at the latest after 10,000 km or
five years after purchase
Replaced or repaired parts:
Order no.:
Date:
Dealer stamp and signature:
43
English E-Bike Logbook
7th service – at the latest after 12,000 km or
six years after purchase
Replaced or repaired parts:
Order no.:
Date:
Dealer stamp and signature:
Statutory liability for defects and
warranty
Statutory liability for defects (warranty)
The statutory liability period for defects for your E-Bike is two years, calculated from the
date of collection of your E-Bike from your dealer or delivery to your home with Home
Delivery. Although we adhere to the freedom from defects of all components for two
years, some components are subject to wear due to their function and must be replaced
when their wear limit is reached.
For a summary of the components that are subject to functional wear, please refer to the
list in "Inspections and service life".
If wearing parts have to be replaced due to wear, this does not fall under the statutory
liability for defects.
Warranty
Notwithstanding the legally required liability for defects, we grant you a five-year warranty
for frame failure for all E-Bike models according to our warranty conditions. Furthermore,
we grant you a voluntary warranty on the battery of two years: we guarantee that the
battery will still have a capacity of 60% after two years or 500 charge cycles (whichever
occurs first). All warranty promises relate to private customers at initial purchase in
accordance with our warranty conditions.
44
02/2022 / Art.-Nr.: 221197
www.r-m.de
www.facebook.com/rieseundmueller
www.instagram.com/riesemuller
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