IS THERE A PROBLEM ?
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a civic waste disposal centre.
Problems Possible causes Solutions
The steam generator does not
switch on or the iron indicator
and ON/OFF indicator do not
switch on.
The appliance is not switched on. Check that your appliance is correctly plugged in and
press the illuminated on/off switch (on the front of the
base-unit).
Water runs through the holes in
the soleplate.
You are using the steam control
button before the iron is hot
enough.
Decrease the steam output while ironing at low
temperature (steam output control dial on the control
panel).
Wait for the thermostat light to go out before
activating the steam control button.
You are using the humid steam
control too often.
Press the humid steam control 2 or 3 times.
Water has condensed in the
pipes because you are using
steam for the first time or you
have not used it for some time.
Press the steam control on the iron away from the
ironing board until steam comes out of the iron.
White streaks come through the
holes in the soleplate.
Your boiler has a build-up of
scale because it has not been
rinsed out regularly.
Rinse the collector when the “Calc-Away System”
indicator flashes. If your water is very hard, rinse it
more often.
Brown streaks come through
the holes in the soleplate and
stain the linen.
You are using chemical descaling
agents or additives in the water
for ironing.
Never add this type of product in the water tank or in
the boiler (see our recommendations regarding water
to be used).
Your linen is not rinsed
sufficiently or you have ironed a
new garment before washing it.
Ensure linen is rinsed thoroughly to remove any soap
deposits or chemicals on new garments which have
been sucked up by the iron.
The soleplate is dirty or brown
and my stain the linen.
You are ironing at too high
temperature.
See our recommendations regarding temperature
control setting.
You’re linen is not rinsed sufficiently
or you are using starch.
Ensure linen is rinsed thoroughly and always spray
starch on the reverse side of the fabric to be ironed.
There is no steam. The water tank is empty (water
tank empty light (f) is lit).
Fill the water tank and press the “Restart” button on
the control panel.
There is little steam.
The steam output control dial is
set at minimum.
Increase the steam output (control dial on the control
panel).
The soleplate temperature is set
to the maximum.
The generator is working but steam is very hot and
dry. As a consequence, it is less visible.
Water streaks appear on the
linen.
When taking a break from
ironing, if your ironing board
cover is soaked with water as it is
not suited to the power of a
steam generator.
Check that your ironing board is suitable. A mesh type
ironing board must be used to allow any excess steam
to escape and to avoid steam venting sideways.
The red “removable water tank
empty” light is on.
You have not pressed the
“Restart” button.
Check there is water in the water tank.
Press the “Restart” button on the control panel.
The water tank is not correctly
fitted into position.
Push it into position until it "clicks" into place.
Steam escapes from the scale
collector valve.
The scale collector valve has not
been tightened correctly.
Tighten the scale collector correctly.
The scale collector valve is
damaged.
Contact an Approved Service Centre to order a new
scale collector valve.
The generator is faulty. Do not use the steam generator and contact an
Approved Service Centre.
Steam escapes under the
appliance.
The generator is faulty. Do not use the steam generator and contact an
Approved Service Centre.
The scale collector light stays
on.
You have not pressed the restart
button after descaling.
Press the restart button on the control panel.
ENVIRONMENT PROTECTION FIRST !
HELPLINE
If you have any product problems or queries with your product, please telephone our
Customer Relations team on:
0845 602 1454 (UK) - (01) 677 4003 (Ireland)
Consult our web site: www.rowenta.co.uk
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