6
Helpline:
If you have any product problems or queries, please contact our Customer Relations Team
first for expert help and advice:
0845 602 1454 - UK
(01) 677 4003 - Ireland
or consult our website - www.rowenta.co.uk
Subject to modifications !
PROBLEMS
Problem Cause Solution
The iron is plugged in, but
the soleplate of the iron
remains cold.
No mains supply. Check that the mains plug is
properly inserted or try
plugging the iron into a
different socket.
Temperature control set too
low.
Set the temperature control
to a higher temperature.
The automatic electronic
auto off is active.
Move your iron.
Thermostat control light
goes on and off
This is normal. When the thermostat
control light goes on and off
the iron is heating up.
None or too little steam is
being emitted.
Temperature control set too
low.
Turn the temperature
control to the steam area.
Not enough water in the
water tank.
Fill the water tank.
Anti-Drip is active
(§ 8).
Wait for the soleplate to reach
the correct temperature.
Brown streaks come
through the holes in the
soleplate and stain the
fabric.
Residues in the steam
chamber or on the soleplate.
Use the Self Clean function
then clean your iron.
Use the Self Clean function
and clean your iron if you
have used the above.
Fabric fibres have
accumulated in the holes of
the soleplate and are burning.
Clean the soleplate with a
non-metallic sponge.
Your linen is not rinsed
sufficiently or you have
ironed a new garment
before washing it.
Ensure linen is rinsed
thoroughly.
Use of starch. Always spray starch onto
the reverse side of the fabric
to be ironed and clean your
iron soleplate afterwards.
Pure distilled /demineralised
or softened water is being
used.
Only use untreated tap water
or mix half tap water with half
distilled/demineralised water.
Use the Self Clean function
and clean your iron.
Iron is leaking. Overuse of shot of steam
button.
Allow more time between
each shot.
Soleplate temperature too
low.
Set the temperature control
to a higher temperature.
Use of chemical
descaling agents,
perfumed or scented
additives.
Do not add any descaling
agents, perfumed, or
scented additives to the
water in the water tank.
