11
EN
If the cause of the problem cannot be determined, contact an approved service centre. Do not
dismantle the appliance yourself! (If dismantled, this will invalidate the guarantee).
13. ELECTRICAL OR ELECTRONIC PRODUCT TO BE DISPOSED OF
Do your part to protect the environment!
Your appliance contains many materials that may be recovered or recycled.
Please take it to a local civic waste collection point
Problems Possible causes Solutions
The cups are not filled
equally.
The filter holder is dirty. Refer to paragraph 9.B for the
maintenance of the filter holder.
The espresso leaks from
the sides of the filter
holder.
The filter holder is not fitted
correctly.
Fit the filter holder in place and lock it
(turn it from left to right as far as
possible) (fig. 3).
The edge of the filter holder has
coffee on it.
Remove the excess coffee (fig. 10b) and
clean the water grill with a damp
sponge.
Your espresso has a bad
taste.
After descaling, the appliance has
not been rinsed correctly.
Rinse the appliance according to the
instructions (paragraph 9) and check
the quality of coffee.
The pump is not
operating
The pump has been drained due
to lack of water.
Fill the water tank and restart the pump
(see paragraph 5. "FIRST USE"). Avoid
emptying the water tank completely.
The removable water tank is not
fitted correctly.
Push the water tank firmly to fit it
correctly.
The steam nozzle does
not froth the milk.
The steam nozzle is blocked or
scaled.
Descale the steam nozzle as described
in the paragraph "DESCALING" or
unblock it with a needle.
The milk is too warm or not fresh. Use very cold, very fresh milk.
The container is not the right
shape.
Use a small jug.
HELPLINE:
If you have any product problems or queries, please contact our Customer Relations Team first
for expert help and advice:
0845 602 1454 - UK
(01) 677 4003 - ROI
or consult our website - www.rowenta.co.uk
IFU_RO_PERFECTO_4400_NC00025894-01_eo 27/09/11 11:26 Page11
