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6.
1. Robot stuck
If the robot is stuck, the robot will stop itself. The warning light will turn on and the dedicated
message will be displayed on the app.
In this case, 2 options :
1. User moves the robot and places it on the docking station. The robot will start again as
soon as a new cleaning run is launched (from the robot or app).
2. User moves the robot and puts it back on the floor within 1m + presses the start/pause
button to resume the cleaning session. The robot will try to relocalize in its environment
and will continue the cleaning session.
2. Eternal stop
If the robot is stopped out of its docking station and the warning light is blinking, it means
that the robot faced a tricky/delicate situation. The user must switch off/on the robot with
the switch on/off underneath the robot and put it back on the docking station.
The robot will start again as soon as a new cleaning run is launched (from the robot or app).
3. Battery low
If the battery reaches less than 10% the robot will enter in a battery low mode. In this mode,
the warning light turns on and the last battery light segment is blinking.
In that case the user must put back the robot on to the docking station to recharge. The
robot will start again as soon as a new cleaning run is launched (from the robot or app).
4. Brush stuck
If the brush of the robot is stuck (carpet fringe, shoelace...), the robot stops itself. The warning
light will stay on and the dedicated message will be displayed on the app.
In this case, 2 options:
1. User clears the brush and places the robot on the right docking station. The robot will
start again as soon as a new cleaning run is launched (from the robot or app)
2. User clears the brush and puts the robot back on the floor within 1m + presses the
start/pause button to resume the cleaning session. The robot will try to relocalize in its
environment and will continue the cleaning session.
Display Description of the error Possible cause/solution
1032 The robot is unable to locate its
docking station
The docking station is not connected to the mains. Please connect the
base to the mains.
The docking station is not easily accessible due to the cluttered floor
space.
Ensure the robot has easy access by clearing any clutter around the
docking station.
2001 The robot will turn off due to low
battery power
The battery power is weak and the robot is not able to return to the
docking system. Return the robot manually to the docking station in
order for it to recharge.
2010 The robot is no longer positioned
on the ground
The robot is not at ground-level.
Please place the robot on the ground.
2020 One of the robot’s wheels is jammed One of the wheels is jammed and is not working properly.
Turn off the robot and remove the blocking element.
2021 The vacuuming motor is jammed The robot is unable to properly turn on. Call the after-sales service
centre, quoting error code 2021.
2022 The power-brush is jammed/
blocked
The power-brush is not working correctly.
Turn off the robot and remove the blocking element.
Remember to clean the power-brush using the tool provided to
remove hair.
2024 The robot is unable to find its route
The robot is blocked.
Move the robot, repositioning it in an uncluttered space and re-start
the vacuuming. Move the robot.
2025 The robot has a problem with its
fall sensors
The fall sensors are dirty. Clean the fall sensors with the cloth provided.
The robot is jammed at the top of the stairs. Move the robot.
2030 The robot’s dust collector is not
attached
The robot cannot start without its dust collector.
Attach the dust collector and its filter properly.
Place the dust collector and filter inside the appliance.
2040 The robot’s navigation sensors are
damaged
The robot is unable to properly turn on. Call the after-sales service
centre, quoting error code 2040.
2041 The robot’s gyroscope is damaged The robot is unable to properly turn on. Call the after-sales service
centre, quoting error code 2041.
2050 The robot faced an issue Switch off and switch on the robot and put it back on the docking
station. After booting, the robot will be ready for any command.
The robot does not turn on
The robot does not have sufficient battery power to turn on.
Place the robot on the docking station; ensure the ON/OFF switch
under the robot is in the OFF position.
Set the switch to the ON position.
6.
36

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