TROUBLESHOOTING
TECHNICAL SPECIFICATIONS
Problems Causes Solutions
The machine does not turn on.
EXTRA
: power light is off after having
turned the machine ON and waited for
a few minutes.
PREMIUM
: the brew lights and are
not blinking.
» The machine is not connected to
the power source.
» Connect the machine to the power source.
» Contact Saeco customer service.
The machine requires a lot of time to
heat up.
» The machine has limescale
build-up.
» Descale the machine.
The pump is very noisy. » No water in the tank.
» Circuit is not primed.
» The tank with fresh drinking water.
» Prime the water circuit.
The loading lever doesn’t reach the
brewing position.
» Dregdrawer full.
» Pod inserted incorrectly.
» Empty out the dregdrawer.
» Repeat the sequence, lever in the off posi-
tion, lever in the brewing position; if that
is not enough remove the pod manually
from the compartment after unplugging
the machine.
The coff ee is cold.
»
EXTRA
: the brew light was
off when the brew button was
pressed.
» Wait until the indicator light turns on.
The coff ee is brewed too fast, the
brewed coff ee is not creamy.
» Pod already used. » Place the lever back in the off position and
insert a new pod.
The coff ee is not brewed and some steam
comes out from the pod compartment.
» The loading lever was not set to
the brewing position.
» Set the loading lever to the brewing
position.
Coff ee is not brewed or brewed in
drips only.
» Dispensing spout is clogged.
» Circuit is not primed.
» Clean the dispensing spout.
» Prime the water circuit.
The pods, after they have been used,
have holes only on the upper fi lm.
» Circuit is not primed. » Prime the water circuit.
Hot water/steam not dispensed. » Hot water/steam wand is clogged. » Clean the wand with a needle (the
machine needs to be unplugged and the
steam/hot water knob needs to be closed).
The milk does not froth. » Not suitable milk.
» The milk is too hot.
»
EXTRA
: the steam light was off
when the steam was dispensed.
» Use fresh, partially skimmed milk.
» Use milk at refrigerator temperature.
»
EXTRA
: keep pressing the steam button
until the indicator light turns on.
· Nominal Voltage - Power Rating - Power Supply: See label on
the appliance
· Dimensions:
Height Width Depth
12” (305 mm) 9.25” (235 mm) 13” (330 mm)
· Weight: about 11 lbs. (5 kg)
· Water tank: 34 oz. (1 lt.) - Removable type
· Housing Material: ABS - Thermoplastic
· Power Cord Length: 47” (1.2 m)
· Control Panel: Top of machine
· Boiler: Stainless steel
· Safety Devices: Boiler pressure safety valve
· Thermal fuse (EXTRA and PREMIUM versions)
· Safety thermostat (PREMIUM version)
Please contact a Saeco authorized service center for any faults not covered in the above table or when the suggested solutions
do not solve the problem.
2006/42 CE - 2004/108 CE - 2006/95 CE
