Bedienungsanleitung Sagem D16V (Seite 166 von 170) (Deutsch, Englisch, Portugiesisch, Spanisch, Polnisch)

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16. Guarantee

16.1.

Terms and Conditions for United Kingdom & Ireland only

In order to apply the guarantee, you should contact the Sagem Communications Helpdesk or

the retailer where you purchased the equipment. Proof of purchase will be required in either

case.

Please make sure that you use your equipment only for the purpose for which it was designed

and under normal usage conditions.

Sagem Communications do not accept any liability for the equipment if used outside the frame

of its original designed purpose or any consequence that may arise from this usage.

Should any malfunction arise, the Sagem Communications Helpdesk or your retailer will advise

you how to proceed.

A) General Guarantee conditions

Sagem Communications undertakes to remedy by repair or exchange at its own convenience,

free of charge for labour and replacement parts, any defects in the equipment during the

guarantee period of 12 (twelve) months or 3 (three) months for accessories, from the date of

original invoice of the Equipment, where those defects are a result of faulty workmanship.

Unless the customer has concluded with Sagem Communications a maintenance contract in

respect of the equipment which specifically provides for repairs to be carried out at the

customer's premises, the repairs will not be carried out on the equipment at the customer

premises.

The customer must however return the defective equipment at his/her own expense, to the

address supplied by the Sagem Communications Helpdesk or by the retailer.

In the case that a product needs to be sent in for a repair, it must always be accompanied by a

proof of purchase (which is not altered, written on or in any way made illegible) showing that the

product is still under guarantee. In the case that no proof of purchase is enclosed, the Sagem

Communications repair centre will use the production date as its reference for establishing the

guarantee status of the product.

Apart from all legal obligatory rules, Sagem Communications, do not give any Guarantee, either

implicit or explicit which is not set force in the present section, and can not be held responsible

for any direct or indirect, material or immaterial damage, either in or out of the frame of the

present guarantee.

If any provision of this guarantee shall be held to be in whole or in part invalid or illegal due to

an obligatory rule applicable to consumers pursuant to their national legislation, such invalidity

or illegality shall not impair or affect the remaining provisions or parts of this guarantee.

This guarantee does not affect the Customer statutory rights.

B) Exclusions From Guarantee

Sagem Communications shall have no liability under the guarantee in respect of:

x Damage, defects, breakdown or malfunction due to one or more of the following:

o Failure to properly follow the installation process and instructions for use

o An external cause to the equipment (including but not limited to: lightening, fire, shock,

vandalism, inappropriate conditions of electrical network or water damage of any nature)

o Modifications made without the written approval of Sagem Communications

o Unsuitable operating conditions, particularly of temperature and humidity

o Repair or maintenance of the equipment by persons not authorised by Sagem

Communications

x Wear and tear from normal daily use of the equipment and its accessories

x Damage due to insufficient or bad packaging of equipment when returned to Sagem

Communications

x Usage of new versions of software without the previous approval of Sagem

Communications

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Sagem D16V Seite 166

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