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4. The following are excluded from the warranty: Breakdowns or malfunctions due to
non-compliance with the installation and use instructions, to an external cause of the
phone (shock, lightning, fire, vandalism, malice, water damage of any type, contact
with various liquids or any harmful agent, unsuitable electric current...), to
modifications of the phone made without the written consent of SAGEM SA, to a
servicing fault, as described in the documentation supplied with the phone, to lack of
supervision or care, to poor environmental conditions of the phone (especially
temperature and hygrometry, effects of variations in electric voltage, interference
from the mains network or earth) or even due to a repair, a call-out (opening or trying
to open the phone) or to servicing done by personnel not approved by SAGEM SA.
Damage resulting from inadequate packaging and/or poor packing of the phone sent
back to SAGEM SA.
Normal wear and tear of the phone and accessories.
Communication problems linked with a poor environment, especially: Problems
accessing and/or logging onto the Internet, such as breakdowns of the access
network, the failure of the subscriber's or his correspondent's line, transmission fault
(poor geographic coverage by radio transmitters, interference, disturbance, failure or
poor quality of phone lines...), a fault inherent to the local network (cabling, file
server, user phone) and/or transmission network fault (interference, disturbance,
failure or poor quality of the network...). Change of parameters of the cellular network
made after the phone was sold. Supply of new software versions. Current servicing
work: delivery of consumables, installation or replacement of these consumables...
Call-outs for phone or software modified or added without the written consent of
SAGEM SA. Faults or disruptions resulting from the use of products or accessories
not compatible with the phone. Phones returned to SAGEM SA without having
complied with the return procedure specific to the phone cove-red by this warranty.
The opening or closing of a SIM operator key and call-outs resulting in the non-
operation of the phone resulting from the opening or closing of SIM operator key
done without the agreement of the original operator.
In the cases of warranty exclusion and of expiry of the warranty period, SAGEM SA
shall draw up an estimate to be given to the customer for acceptance before any call-
