Bedienungsanleitung Sagemcom D770 (Seite 35 von 37) (Englisch)

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Guarantee

Terms and Conditions for United Kingdom & Ireland only

In order to apply the guarantee, or for technical assistance, you should contact the Sagemcom

Helpdesk (0845 0900 316) or the retailer you purchased your equipment from.

Please make sure that you use your equipment only for the purpose for which it was designed and

under normal usage conditions.

Sagemcom do not accept any liability for the equipment if used outside the frame of its original

designed purpose or any consequence that may arise from this usage.

Should any malfunction arise, the Sagemcom Helpdesk or your retailer will advise you how to

proceed.

A) General Guarantee conditions

Sagemcom undertakes to remedy by repair or exchange at its own convenience, free of charge for

labour and replacement parts, any defects in the equipment during the guarantee period of 12

(twelve) months or 3 (three) months for accessories, from the date of original invoice of the

Equipment, where those defects are a result of faulty workmanship.

Unless the customer has concluded with Sagemcom a maintenance contract in respect of the

equipment which specifically provides for repairs to be carried out at the customer`s premises, the

repairs will not be carried out on the equipment at the customer premises.

The customer must however return the defective equipment at his/her own expense, to the address

supplied by the Sagemcom Helpdesk or by the retailer.

In the case that a product needs to be sent in for a repair, it must always be accompanied by a

proof of purchase (which is not altered, written on or in any way made illegible) showing that the

product is still under guarantee. In the case that no proof of purchase is enclosed, the Sagemcom

repair centre will use the production date as its reference for establishing the guarantee status of

the product.

Apart from all legal obligatory rules, Sagemcom, do not give any Guarantee, either implicit or

explicit which is not set force in the present section, and can not be held responsible for any direct

or indirect, material or immaterial damage, either in or out of the frame of the present guarantee.

If any provision of this guarantee shall be held to be in whole or in part invalid or illegal due to an

obligatory rule applicable to consumers pursuant to their national legislation, such invalidity or

illegality shall not impair or affect the remaining provisions or parts of this guarantee.

This guarantee does not affect the Customer statutory rights.

B) General Guarantee conditions

Sagemcom shall have no liability under the guarantee in respect of:

• Damage, defects, breakdown or malfunction due to one or more of the following:

- Failure to properly follow the installation process and instructions for use

- An external cause to the equipment (including but not limited to: lightening, fire, shock,

vandalism, inappropriate conditions of electrical network or water damage of any

nature)

- Modifications made without the written approval of Sagemcom

- Unsuitable operating conditions, particularly of temperature and humidity

- Repair or maintenance of the equipment by persons not authorised by Sagemcom

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Sagemcom D770 Seite 35

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