BEFORE CALLING SERVICE
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No picture
There is no light on the screen
No sound
No or weak picture
There is no light on the screen
Normal sound
Picture is normal
No sound
There is no colour on the colour
broadcast or the colours are not
normal
Picture is snowy or there are noises
There are dotted lines or lines
Double picture or shadows
There is no display on the DVI or PC
mode
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• Plug your TV to an operating outlet
• Press ON/OFF button on the TV
• If the standby indicator lights, press program numbers on the RC or P± buttons on the TV
• Check the antenna
• Check the brightness, color or contrast
• Check the video inlet
• Check the VGA cable in case of monitor use
• If the Mute symbol appears on the screen, press Mute button on the RC once more
• Raise the sound level on the TV set or RC
• Check the colour setting
• Fine tune for a more clear display
• Fine tune
• Check the antenna
• This might be caused by iexternal interference(For example motor vehicles, neon lighting, hair dryers
etc.)
Set the antenna direction to minimum noise
• Also the adjacent buildings may have some reflections. You can correct the display by raising the
antenna
Check if the set is in correct mode. Check the external DVI or VGA cable
If there is a problem in the picture and sound, compare with the below listed “symptoms” and remedy by following the
recommendations. If the problem persists, please call the Kishu Service Support Centre on the number given on the
Guarantee Card supplied with your TV."