Solving Common Problems
E-26
Explanation/Solution
◆ Check for a power failure.
◆ Check that the power plug is plugged in tightly.
◆ Check that the power outlet is not of a poor quality.
◆ Check that the Filter Box is closed properly.
Problem
The air cleaner does not
operate.
Before contacting the after-sales service, perform the following simple checks.
This may prevent you from making an unnecessary call and wasting your time and money.
◆ Check whether the Filter Box was opened during operation.
Press the Power button if you wish to restart the air cleaner.
The air cleaner stops its
operation abruptly
◆ Check the remote control battery and replace it if it has expired.
◆ Check that there are no obstacles between the remote control and
the control panel of the air cleaner.
◆ Make sure that there are no strong sources of lighting near the air
cleaner. The strong light of three way fluorescent lamps or neon
signs can obstruct the transmission of data from the remote control
to the control panel.
The air cleaner cannot be
operated with the remote
control.
◆ Make sure that the air cleaner is used in places that have
a high level of odor permeating contaminants in the air.
The air cleaner cannot fully function in an environment where the
level of contamination is too high.
◆ Check whether the source of the unpleasant odor is the unclean
filters in the Filter Box.
Unpleasant odors can be
detected coming from the air
cleaner.
◆ Check whether the air cleaner is operating in the Sleep Mode.
In the Sleep Mode, the display automatically diminishes its
brightness to ensure a comfortable sleeping setting.
◆ Check that the brightness of the display has been adjusted.
If so, press the Dimmer button and increase the brightness of the
display.
The Display Brightness is too
dim.
◆ Check whether the lens of the Dust Sensor is unclean.
◆ Check whether the filters in the Wash and Replace Filter Section
have been cleaned and replaced regularly.
◆ Check that there are no additional contaminants entering the room
through open windows and doors.
The air in the room still feels
unclean.
◆ Make sure that you have pressed the Filter Reset button after you
have cleaned the Washable Filters or finished replacing the
Replacement Filters.
The Wash and Replace Indicators
stay on.
◆ Close the air flow blade by using the Power button on the control
panel or the remote control. Do not close the air flow blade with
your hands.
The air flow blade does not close.
◆ Check that the air cleaner is in the Auto or Sleep Mode.
- In the Auto or Sleep Mode, the air cleaner automatically does not
move the air flow blade.
◆ Make sure that you have pressed the Air Swing button.
- Please press the Air Swing button on the remote control to move the
air flow blade.
The air flow blade does not
move.
