Becoming familiar with a new appliance always takes a little time. If you have any of the problems listed
below, try the solutions given. They may save you the time and inconvenience of an unnecessary service
call.
What to Do if You are in Doubt or Have a Problem
11
GB
Checks/Explanation/Solution
This is normal.
◆ Have you set the timer correctly and pressed the
Start ( 1min+) button?
◆ Is the door closed?
◆ Have you overloaded the electric circuit and caused a fuse to
blow or a breaker to be triggered.
◆ Was the appropriate cooking length set for the type of food?
◆ Was an appropriate power level chosen?
◆ Have you used a dish with metal trimmings?
◆ Have you left a fork or other metal utensil inside the oven?
◆ Is aluminium foil too close to the inside walls?
◆ Slight interference may be observed on televisions or radios
when the oven is operating. This is normal.
Solution: Install the oven away from televisions, radios and
aerials.
◆ If interference is detected by the oven’s microprocessor, the
display may be reset.
Solution: Disconnect the power plug and reconnect it. Reset
the time.
Problem
◆ Condensation inside the oven
◆ Air flow around the door and outer casing
◆ Light reflection around the door and outer casing
◆ Steam escaping from around the door or vents
The food is not cooked at all
The food is either overcooked or undercooked
Sparking and cracking occur inside the oven (arcing)
The oven causes interference with radios or televisions
If the above guidelines do not enable you to solve the problem, take a note of:
◆ The model and serial numbers, normally printed on the rear of the oven
◆ Your warranty details
◆ A clear description of the problem
Then contact your local dealer or SAMSUNG after-sales service.
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