ŝ99Ş
Before contacting a service centre
The camera buttons do not operate
ϛCamera malfunction
ƍ Remove /re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
ϛIncorrect memory card format
ƍ Re-format the memory card
The images don't play back
ϛIncorrect file name (Violation of DCF format)
ƍ Do not change the image file name
Colour of image is different to the original scene
ϛWhite balance setting is incorrect
ƍ Select appropriate White balance
Images are too bright
ϛExposure is excessive
ƍ Reset exposure compensation
No image on external monitor
ϛThe external monitor has not been connected properly with the camera
ƍ Check the connection cables
ϛThere are incorrect files in the memory card
ƍ Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] file does not show
ϛCable connection is incorrect
ƍ Check the connection
ϛThe camera is off
ƍ Turn the camera on
ϛThe operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.0 ~ 10.2.
Alternatively the PC does not support USB
ƍ Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.0 ~ 10.2 to PC that supports USB
ϛThe camera driver is not installed
ƍ Install a [USB Storage Driver]