Bedienungsanleitung Samsung HBM450SA1 (Seite 13 von 17) (Englisch)

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Troubleshooting

Many occuring problems could be solved by yourself without specic expertise. In case

of a problem please check all shown possibilities and follow below instructions before you

contact an after sales service. See CUSTOMER SERVICE.

Problem Possible Cause Possible Solution

The compressor

does not work.

• Mains plug is not connected in the

mains socket.

• The appliance is in the defrosting

cycle

• Connect the mains plug.

• This is normal for an automatic

defrosting

The appliance runs

frequently or runs

for a too long period

of time.

• The indoor or outdoor tempera-

ture is too high.

• The appliance has been o power

for a period of time.

• A door/drawer of the appliance is

not tightly closed.

• The door/drawer has been opened

too frequently or for too long.

• The temperature setting for the

freezer compartment is too low.

• The door/drawer gasket is dirty,

worn, cracked or mismatched.

• The required air circulation is not

guaranteed.

• In this case, it is normal for the

appliance to run longer.

• Normally, it takes 8 to 12 hours

for the appliance to cool down

completely.

• Close the door/drawer and

ensure the appliance is located

on a level ground and there is

no food or container jarring the

door.

• Do not open the door/drawer

too frequently.

• Set the temperature higher

until a satisfactory refrigera-

tor temperature is obtained. It

takes 24 hours for the refrig-

erator temperature to become

stable.

• Clean the door/drawer gasket

or replace them by the cus-

tomer service.

• Ensure adequate ventilation.

The inside of the re-

frigerator is dirty and/

or smells.

• The inside of the refrigerator

needs cleaning.

• Food of strong odour is stored in

the refrigerator.

• Clean the inside of the refrig-

erator.

• Wrap the food thoroughly..

WARNING!

▶ Before maintenance, deactivate the appliance and disconnect the mains plug from

the mains socket.

▶ Electrical equipment should be serviced only by qualied electrical experts, because

improper repairs can cause considerable consequential damages.

▶ A damaged supply should only be replaced by the manufacturer, its service agent or

similarly qualied persons in order to avoid a hazard.

Problem Possible Cause Possible Solution

It is not cold enough

nside the appli-

ance.

• The temperature is set too high.

• Too warm goods has been stored.

• Too much food has been stored at

one time.

• The goods are too close to each

other.

• A door/drawer of the appliance is

not tightly closed.

• The door/drawer has been opened

too frequently or for too long.

• Reset the temperature.

• Always cool down goods be-

fore storing them.

• Always store small quantities of

food.

• Leave a gap between several

foods allowing air owing.

• Close the door/drawer.

• Do not open the door/drawer

too frequently.

It is too cold inside

the appliance.

• The temperature is set too low.

• The Super freeze/Super cool-

function is activated or is running

too long.

• Reset the temperature.

• Switch o the Super freeze/Su-

per cool--function

Moisture formation

on the inside of the

refrigerator com-

partment.

• The climate is too warm and too-

damp.

• A door/drawer of the appliance is

not tightly closed.

• The door/drawer has been opened

too frequently or for too long.

• Food containers or liquids are left

open.

• Increase the temperature.

• Close the door/drawer.

• Do not open the door/drawer

too frequently.

• Let hot foods cool to room

temperature and cover foods

and liquids.

Moisture accumu-

lates on the refrig-

erators outside

surface or between

the doors/door and

drawer.

• The climate is too warm and too

damp.

• The door/drawer is not closed

tightly. The cold air in the appliance

and the warm air outside it con-

densates.

• This is normal in damp climate

and will change when the hu-

midity decreases.

• Ensure that he door/drawer is

tightly shut.

Strong ice and frost

in the freezer com-

partment.

• The goods were not adequately

packaged .

• A door/drawer of the appliance is

not tightly closed.

• The door/drawer has been opened

too frequently or for too long.

• The door/drawer gasket is dirty,

worn, cracked or mismatched.

• Something on the inside prevents

the door/drawer to close properly.

• Always pack the goods well.

• Close the door/drawer.

• Do not open the door/drawer

too frequently.

• Clean the door/drawer gasket

or replace them by new ones.

• Reposition the shelves, door

racks, or internal containers to

allow the door/drawer to close.

24 25

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