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Check Points before Requesting Service
Symptom Solution
Anynet+ does not
work.
■ Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+
devices only.
■ Connect only one receiver.
■ Check if the Anynet+ device power cord is properly connected.
■ Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable connections.
■ Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
■ Check whether the TV remote control is in TV mode.
■ Check whether it is Anynet+ exclusive remote control.
■ Anynet+ doesn’t work at a certain condition. (Searching channels, Operating
WISELINK, Plug & Play, etc.)
■ When connecting or removing the HDMI 1.3 cable, please make sure to search
devices again or restart your TV.
■ Check if the Anynet+ Function of Anynet+ device is set on.
I want to start
Anynet+.
■ Check if the Anynet+ device is properly connected to the TV and check if the
Anynet+ (HDMI-CEC) is set to On in the Anynet+ Setup menu.
■ Press the TV/DTV button on the TV remote control to switch to TV. Then press
the TOOLS button to show the Anynet+ menu and select a menu you want.
I want to exit Anynet+. ■ Select View TV in Anynet+ menu.
■ Press the SOURCE button on the TV remote control and select a device other
than Anynet+ devices.
■ Press any of P
/
and PRE-CH such to change to the
TV mode. (Note that the channel button operates only when a tuner-embedded
Anynet+ device is not connected.)
The Configuring
Anynet+ connection
message appears on
the screen.
■ You cannot use the remote control when you are configuring Anynet+ or
switching to a view mode.
■ Use the remote control when the Anynet+ setting or switching to view mode is
complete.
The Anynet+ device
does not play.
You cannot use the play function when Plug & Play is in progress.
The connected device
is not displayed.
■ Check whether or not the device supports Anynet+ functions.
■ Check whether or not the HDMI 1.3 cable is properly connected.
■ Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
■ Search Anynet+ devices again.
■ You can connect an Anynet+ device using the HDMI 1.3 cable only. Some HDMI
cables may not support Anynet+ functions.
■ If it is terminated by an abnormal situation such as disconnecting the HDMI 1.3
cable or power cord or a power failure, please repeat the device scan.
The TV programme
cannot be recorded.
Check whether the antenna jack on the recording device is properly connected.
The TV sound is not
output through the
receiver.
Connect the optical cable between TV and the receiver.