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Samsung ME21H9900AS Seite 24

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Problem
Solution
Vent Motor
suction force is
too weak.
Set the vent mode to high.
The Vent Fan will only operate in low
speed mode while the microwave is
working.
Operating
noise is too
loud.
The MWO makes noise during
operation. This is normal.
If you hear an abnormal sound
continuously, please contact the
Samsung Call Center (1-800-726-
7864).
Cook top lamp
is too dim.
Set the lamp brightness level to
high.
Dicult to
replace
Charcoal Filter.
Please refer to the instructions for
replacing the charcoal filter in the
user’s manual.
Turntable
rotates
improperly.
Make sure you have not put too
much food on the turntable.
If the food is too large or too
heavy, the turntable may operate
improperly.
A message of
“Close Door”
appears on the
display.
This is because you pressed the
Enter/Start button while the door
was not closed.
Make sure to close the door and
press the Enter/Start button again.
If the message of “Close Door” still
appears, contact us for technical
assistance.
appendix
Specifications
Model number ME21H9900AS/AA
Oven Cavity :
2.1 cu ft
Timer :
99minutes,
99seconds
Controls :
10power levels,
including defrost
Power Source :
120 VAC, 60 Hz
Power Output :
1000 Watts
Power
Consumption :
1700 Watts
Net/Shipping
Weight
58.7 lbs (26.6 kg) / 65.7 lbs (29.8 kg)
Outside
Dimensions
29
13
/
16
”(W) X 16
15
/
16
”(H) X 17
9
/
16
”(D)
Oven Cavity
Dimensions
22
1
/
8
”(W) X 10
13
/
16
”(H) X 14
13
/
16
”(D)
Shipping
Dimensions
33
13
/
32
”(W) X 20
11
/
16
”(H) X 19
13
/
32
”(D)
warranty
SAMSUNG OVER-THE-RANGE (OTR)
MICROWAVE OVEN
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by
Samsung Electronics America, Inc. (SAMSUNG) and delivered
new, in the original carton to the original consumer purchaser,
is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR, TEN (10) YEARS
PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory
or repairing a cosmetic defect if the damage to the unit and/
or damage to or loss of the accessory was caused by the
customer. Items this stipulation covers include:
- A Dented, Scratched, or Broken Door, Handle, Out-Panel, or
Control Panel
- A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire
Rack
User Replaceable Parts may be sent to the customer for unit
repair. If necessary, a Service Engineer can be dispatched to
perform service.
This limited warranty begins on the original date of purchase,
and is valid only on products purchased and used in the United
States. To receive warranty service, the purchaser must contact
SAMSUNG for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG
authorized service center. The original dated bill of sale must be
presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center.
SAMSUNG will repair or replace this product, at our option and
at no charge as stipulated herein, with new or reconditioned
parts or products if found to be defective during the limited
warranty period specified above. All replaced parts and products
become the property of SAMSUNG and must be returned to
SAMSUNG. Replacement parts and products assume the
remaining original warranty, or ninety (90) days, whichever is
longer.
In-home service will be provided during the warranty labor
period subject to availability within the contiguous United States.
In-home service is not available in all areas. To receive in-home
service, the product must be unobstructed and accessible to
service personnel. If during in-home service repair can not be
completed, it may be necessary to remove, repair and return
the product. If in-home service is unavailable, SAMSUNG may
elect, at our option, to provide for transportation of our choice
to and from a SAMSUNG authorized service center. Otherwise,
transportation to and from the SAMSUNG authorized service
center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials
and workmanship encountered in normal, noncommercial use of
this product and shall not apply to the following, including, but
not limited to: damage which occurs in shipment; delivery and
installation; applications and uses for which this product was not
intended; altered product or serial numbers; cosmetic damage
or exterior finish; accidents, abuse, neglect, fire, water, lightning
or other acts of nature; use of products, equipment, systems,
utilities, services, parts, supplies, accessories, applications,
installations, repairs, external wiring or connectors not supplied
or authorized by SAMSUNG which damage this product or result
in service problems; incorrect electrical line voltage, fluctuations
and surges; customer adjustments and failure to follow
operating instructions, cleaning, maintenance and environmental
instructions that are covered and prescribed in the instruction
book; problems caused by pest infestations, and overheating or
overcooking by user; glass tray or turntable; reduced magnetron
power output related to normal aging. SAMSUNG does not
warrant uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN
THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY
PERIODS STATED ABOVE, AND NO OTHER EXPRESS
WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM
OR CORPORATION WITH RESPECT TO THIS PRODUCT
SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL
NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS,
FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR
ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY
TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF
SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG
AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING
THE FOREGOING, PURCHASER ASSUMES ALL RISK AND
LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER
AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR
PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY
TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED
DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER
THAN THE ORIGINAL PURCHASER OF THIS PRODUCT,
IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE
REMEDY.
Some provinces or territories may or may not allow limitations on
how long an implied warranty lasts, or the exclusion or limitation
of incidental or consequential damages, so the above limitations
or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which
vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
1-800-SAMSUNG (726-7864) or www.
samsung.com/us/support
ME21H9900AS_AA_EN+MES.indb 24 2014-03-10 �� 10:40:49
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