Bedienungsanleitung Samsung MG14H3020CM (Seite 32 von 36) (Englisch)

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WARRANTY AND SERVICE INFORMATION

To help us to serve you better, please complete the enclosed registration card and

promptly return it by mail. If the registration card is missing, you can call Samsung

Electronics, Inc., at

1-800-SAMSUNG (726-7864) or register online at www.samsung.com/register.

When contacting Samsung, please provide the speciﬁc model and serial number

information which is usually located on the back or bottom of the product. Please record

these numbers in the spaces provided below, along with the other requested information.

Keep this information in a safe place as a permanent record of your purchase to aid in

identiﬁcation in case of theft or loss. Also keep a copy of your sales receipt as a proof of

purchase if warranty service is needed.

MODEL NUMBER

SERIAL NUMBER

DATE PURCHASED

PURCHASED FROM

Warranty service can only be performed by a Samsung Authorized Service Center. If you

should require warranty service, provide the above information with a copy of your sales

receipt to the Samsung Authorized Service Center.

For service assistance and the location of the nearest service center, please call

1-800-SAMSUNG (726-7864).

Operating noise is too loud.

The MWO makes noise during operation. This is normal.

If you hear an abnormal sound continuously, please contact the Samsung Call Center

(1-800-726-7864).

Dicult to replace Charcoal Filter.

Please refer to the instructions for replacing the charcoal ﬁlter in the user’s manual.

Turntable rotates improperly.

Make sure you have not put too much food on the turntable.

If the food is too large or too heavy, the turntable may operate improperly.

Smoke and bad smell when initial operating.

This is a temporary condition caused by a new component heating for the ﬁrst time. The

smoke and smell will disappear completely after 10 minutes of operation. To remove

the smell more quickly, put a Pyrex measuring cup with a half cup of water mixed with

2tablespoons of lemon juice into the microwave oven, and then run the microwave on

high for 1½ to 2 minutes.

If the above guidelines do not enable you to solve the problem, then contact your

local SAMSUNG customer service center.

Please have the following information read;

•

The model and serial numbers, normally printed on the rear of the oven

•

Your warranty details

•

A clear description of the problem

If you set the power level to more than 70 %, the microwave will automatically

decrease the power level to 70 % after 20 minutes to prevent overcooking.

ERROR CODE

The SE Error Message

•

The “SE” message indicates a “Key Short” error.

Check if one or more buttons is stuck in the “pressed” or “On” position. If that is not

the case, turn o the microwave oven and try setting it again.

If the SE error recurs, call your local SAMSUNG Customer Care Center.

MG11H2020CT_AA_DE68-04270A-01_EN.indd 32 2014-07-01 �� 5:32:33

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Samsung MG14H3020CM Seite 32

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