Bedienungsanleitung Samsung NZ85C5047 (Seite 32 von 34) (Englisch)

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Troubleshooting and service

Information code Possible cause Solution

There is a problem with the

burner temperature sensor.

Restart the appliance

using the On/Off key.

If the problem continues,

disconnect power for more

than 30 seconds. Then,

restart the appliance and try

again. If the problem still

continues, contact a local

service centre.

The temperature is sensed

higher than specied.

There is a problem with the PBA

sensor.

The DC Motor fails to operate

because of problems with the

PCB or wiring, or electrical

disturbance on the motor blade.

A key is being pressed for more

than 8 seconds.

Check if the key is wet or is

being pressed.

If the problem continues,

restart the appliance using

the On/Off key. If the

problem still continues,

contact a local service centre.

Communications between main

and sub PCBs fail.

Restart the appliance

using the On/Off key.

If the problem continues,

disconnect power for more

than 30 seconds. Then,

restart the appliance. If the

problem still continues,

contact a local service centre.

The touch-enabled IC

communicates abnormally.

It is out of normal voltage

(220 ~ 240 V).

Check home power

environment.

If the cooking container is not

suitable for the induction, or

operates without the cooking

container, it is displayed.

Use a cooking container

suitable for inductions.

What should I do if the cooking zone will not switch on or off?

This could be because of one of the following possibilities:

• The control panel is partially covered by a damp cloth or liquid.

• The child safety lock is on. and display .

What should I do if the display is illuminated?

Check for the following:

• The control panel is partially covered by a damp cloth or liquid.

To reset, press the On/Off key.

• If liquid has overowed on control panel, please wipe the liquid.

What should I do if the display is illuminated?

Check for the following:

• The hob is overheated because of abnormal operation.

• After hob is cooled down, press the On/Off key for resetting.

What should I do if the display is illuminated?

Check for the following:

• Cookware is unsuitable, too small, or no cookware has been placed on the

cooking zone.

• If you use suitable cookware, displayed message will automatically disappear.

What should I do if the cooling fan runs after the hob is turned off?

Check for the following:

• When you have nished using the hob, the cooling fan runs by itself for

cooling down.

• After the hob’s electronics has cooled down or elapsed max time (10 minutes)

the cooling fan will be turned off.

• If you request a service call because of an information made in operating the

appliance, the visit from the customer service technician may incur a charge

even during the warranty period.

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Samsung NZ85C5047 Seite 32

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