Bedienungsanleitung Samsung PS51F4500 (Seite 12 von 19) (Englisch)

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Issues Solutions and Explanations

No Picture, No Video

The TV will not turn on.

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

• Make sure the wall outlet is working.

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV

turns on, refer to “The remote control does not work” below.

The TV turns off automatically.

• Ensure the Sleep Timer is set to Off in the Time menu.

• If your PC is connected to the TV, check your PC power settings.

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

• When watching TV from an aerial or cable connection, the TV will turn off after 10 ~ 15 minutes if

there is no signal.

There is no picture/video.

• Check cable connections (remove and reconnect all cables connected to the TV and external

devices).

• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the

connections to the TV input. For example, if an external device’s output is HDMI, it should be

connected to an HDMI input on the TV.

• Make sure your connected devices are powered on.

• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

• Reboot the connected device by reconnecting the device’s power cable.

Aerial (Air/Cable) Connection

The TV is not receiving all

channels.

• Make sure the Aerial cable is connected securely.

• Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU - System

- Setup (Initial setup) and wait for all available channels to be stored.

• Verify the Aerial is positioned correctly.

The picture is distorted: macro

block error small block, dots,

pixelization

• Compression of video contents may cause picture distortion, especially on fast moving pictures

such as sports and action movies.

• A low signal can cause picture distortion. This is not a TV issue.

Others

The picture will not display in

full screen.

• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)

contents.

• Black bars on the top and bottom will appear during movies that have aspect ratios different from

your TV.

• Adjust the picture size options on your external device or TV to full screen.

Plasma TV is making humming

noise.

• Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical

charges that are used to create the images on the screen.

• If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the

brightness lower.

• You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard

surface. Also try rerouting your connection cables.

• Improper installation of wall mount can create excessive noise.

Image Retention (Burn In)

Issue.

• To minimize the possibility of screen burn, this unit is equipped with Pixel Shift screen burn

reduction technology. Pixel Shift lets you set the picture so it moves slightly up and down (Vertical

Line) and side to side (Horizontal Dot). The regular, slight movement of the picture reduces screen

burn in.

The remote control does not

work.

• Replace the remote control batteries with the poles (+/–) in the right direction.

• Clean the sensor’s transmission window on the remote.

• Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote

control doesn’t turn the TV on

or off, or adjust the volume.

• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top

box user manual for the SAMSUNG TV code.

[PF4500-5000-AR]BN68-04853A-03ENG.indd 12 2013-07-24 �� 4:59:53

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