Bedienungsanleitung Samsung QE43LS05B (Seite 4 von 299) (Englisch)

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Channel and Broadcast Issues

223 "Weak or No Signal" displayed in TV mode or cannot 

channel.

223 The TV is not receiving all channels.

223 The subtitles are not provided on a digital channel.

223 Broadcasting is deactivated.

External Device Connectivity Issues

224 The "Mode Not Supported" message appears.

224 The video is OK but there is no audio.

224 I want to connect to a PC and mobile device via screen

mirroring.

225 No screen appears when connecting the TV to an external

device.

225 I want to connect to a Bluetooth speaker.

225 The PC screen does not appear or it 

Network Issues

226 Wireless network connection failed. Unable to connect to a

wireless access point. Unable to connect to the network.

226 Wired network connection failed.

226 Connected to a local network, but not to the Internet.

Anynet+ (HDMI-CEC) Issues

227 What is Anynet+?

227 Anynet+ does not work. The connected device is not

displayed.

227 I want to start Anynet+. I also want the connected devices to

turn on when the TV is turned on.

228 I want to exit Anynet+. It is inconvenient to turn on other

devices because the TV also turns on. It is inconvenient

because the connected devices (e.g. set-top box) turn off

together.

228 The message "Connecting to Anynet+ device..." or

"Disconnecting from Anynet+ device" appears on the screen.

228 The Anynet+ device won't play.

Remote Control Issues

229 The remote control does not work.

229 External devices cannot be operated with the TV remote

control.

Recording Issues

230 The Timeshift or recording function cannot be used.

230 Cannot record videos received from an external device or

Samsung TV Plus.

230 The "Format Device" message appears when the Timeshift

or recording function is used.

230 The recorded  on the TV are not played back on a PC.

Apps

231 I launched an app, but it's in a different language. How can I

change the language?

231 The app does not work properly. Its image quality is poor.

231 The Smart Hub Home Screen keeps appearing whenever you

turn on the TV.

Media Files

232 Some  are interrupted during playback.

232 Some  can't be played.

Voice Assistant Issues

233 The microphone is off.

233 The voice commands do not work well.

233 Bixby/Alexa answers although I did not call it.

234 I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.

234 Voice recognition does not work with the Samsung Smart

Remote unlike other features. There is no response even if

the Voice Assistant button is pressed.

235 During voice recognition, the heavy load message appears

and the function does not work.

235 I want to see weather information of the desired area.

Other issues

236 The TV is hot.

236 The TV smells like plastic.

236 The settings are lost after 5 minutes or every time the TV is

turned off.

236 The TV is tilted to the side.

236 The stand is wobbly or crooked.

236 A POP (TV’s internal banner ad) appears on the screen.

237 The TV is making a popping noise.

237 The TV is making a humming noise.

237 The TV narrates the screen events in voice-over.

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Samsung QE43LS05B Seite 4

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