Bedienungsanleitung Samsung QE65QN93B (Seite 6 von 44) (Deutsch, Englisch, Holländisch, Französisch, Italienisch)

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03 Troubleshooting and

Maintenance

Troubleshooting

For more information, refer to "Troubleshooting" or "FAQ" in the

e-Manual.

> Menu > Settings > Support > Open e-Manual >

Troubleshooting or FAQ

If none of the troubleshooting tips apply, please visit "www.

samsung.com" and click Support or contact the Samsung service

centre.

•This TFT LED panel is made up of sub pixels which require

sophisticated technology to produce. There may be, however,

a few bright or dark pixels on the screen. These pixels will

have no impact on the performance of the product.

•To keep your TV in optimum condition, upgrade to the latest

software. Use the Update Now or Auto update functions

on the TV's menu ( > Menu > Settings > Support >

Software Update > Update Now or Auto update).

The TV won’t turn on.

•Make sure that the power cable is securely plugged in to the

TV and the wall outlet.

•Make sure that the wall outlet is working and the remote

control sensor at the bottom of the TV is lit and glowing a

solid red.

•Try pressing the TV Controller button at the bottom of the TV

to make sure that the problem is not with the remote control.

If the TV turns on, refer to "The remote control does not work".

The remote control does not work.

•Check if the remote control sensor at the bottom of the TV

blinks when you press the button on the remote control.

– Standard Remote Control: If it does not blink, replace the

remote control's batteries. Make sure that the batteries

are installed with their poles (+/–) in the correct direction.

Alkaline batteries are recommended for longer battery life.

– Samsung Smart Remote: When the remote's battery is

discharged, charge the battery using the USB charging

port (C-type), or turn over the remote to expose the solar

cell to light.

•Try pointing the remote directly at the TV from 1.5-1.8 m away.

•If your TV came with a Samsung Smart Remote (Bluetooth

Remote), make sure to pair the remote to the TV. To pair

a Samsung Smart Remote, press the and buttons

together for 3 seconds.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This

feature measures the light in your room and optimises the

brightness of the TV automatically to reduce power consumption.

If you want to turn this off, go to > Menu > Settings

> All Settings > General & Privacy > Power and Energy Saving >

Brightness Optimisation.

•The eco sensor is located at the bottom of the TV. Do not

block the sensor with any object. This can decrease picture

brightness.

Changing the TV’s password

> Menu > Settings > All Settings > General & Privacy >

System Manager > Change PIN

Run Change PIN and then enter the current password in the

password field. The default password is "0000" (France: "1111").

Enter a new password and then enter it again to confirm it. The

password change is complete.

If you forgot your PIN code, press the buttons in the following

sequence to reset the PIN to "0000" (France: "1111"):

•Samsung Smart Remote: Press (Volume) button. >

Volume Up > > Volume Down > > Volume Up > .

•Standard Remote Control: Press button. > (Volume Up)

> Press RETURN button. > (Volume Down) > Press RETURN

button. > (Volume Up) > Press RETURN button.

04 Specifications and Other

Information

Specifications

Display Resolution

3840 x 2160

Sound (Output)

BU8/Q6*B/Q7*B Series: 20 W

QN8*B/Q8*B Series (55"-85"): 60 W

Q8*B Series (50"): 40 W

QN9*B Series (43"): 20 W, QN9*B Series (50"): 40 W

QN9*B Series (55"-85"): 60 W

Operating Temperature

10 °C to 40 °C (50 °F to 104 °F)

Operating Humidity

10 % to 80 %, non-condensing

Storage Temperature

-20 °C to 45 °C (-4 °F to 113 °F)

Storage Humidity

5 % to 95 %, non-condensing

English - 6

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