FAQ
The TV Screen does not Display Properly
174
When the TV screen does not display properly
The TV does not Turn On
181 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
187 When the TV does not connect with an external device
properly
Internet Access is not Available
192
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
197
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
204 When the remote control does not work
Updating the Software
209
Updating the latest TV's software
Accessibility Guidance
Menu Learning Screen
216
Using the Remote control
218 Using the accessibility menu
222
Using the TV with Voice Guide on
224 Using the guide
227 Using Schedule Viewing
228 Using the Channel List
230 Recording
233
Using Smart Hub
237
Launching the e-Manual
238
Using Bixby
