External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Recognition Issues
Other issues
Diagnosing TV operational issues
Getting Support
148 Getting support through Remote Management
148 Finding the contact information for service
148 Requesting service
Precautions and Notes
Before Using the Recording and Timeshift Functions
149 Before using the recording and schedule recording functions
151 Before using the timeshift function
Supported broadcasting audio options
Read Before Using APPS
Read Before Using the Internet Function
154 Read before setting up a wireless Internet connection
Read Before Playing Photo, Video, or Music Files
155 Limitations on use of photo, video, and music files
156 Supported subtitles
157 Supported image formats and resolutions
157 Supported music formats and codecs
158 Video codecs supported by RU8 model series or higher
159 Video codecs supported by RU7 model series or lower
161 Video codecs supported by Q900RB model series
123 Inverting the screen colour
123 Enlarging the font (for the visually impaired)
123 Learning about the remote control (for the visually impaired)
123 Learning about the TV menu
124 Watching TV broadcasts with subtitles
124 Selecting the broadcasting subtitle language
124 Listening to the TV through Bluetooth devices (for the hearing
impaired)
125 Enlarging the sign language screen for the hearing impaired
125 Configuring the repeat settings for remote control buttons
Using Other Functions
125 Changing the menu language
125 Setting up a password
126 Selecting Usage or Retail Mode
126 Managing External Devices
126 Using AirPlay
126 Restoring the TV to the factory settings
HbbTV
Using a TV Viewing Card (“CI or CI+ Card”)
128 Connecting the “CI or CI+ Card” via COMMON INTERFACE slot
with the CI CARD Adapter
129 Connecting the “CI or CI+ Card” via COMMON INTERFACE slot
129 Using the “CI or CI+ Card”
Teletext Feature
130 On the Samsung Smart Remote
132 On the standard remote control
133 Typical Teletext page
Troubleshooting
Picture Issues
134 Testing the picture
Sound and Noise Issues
137 Testing the sound
Channel and Broadcast Issues
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