Bedienungsanleitung Samsung RF62HEPN1 (Seite 7 von 7) (Englisch)

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Troubleshooting

PROBLEM SOLUTION

The refrigerator does not

work at all or it does not chill

sufﬁciently.

• Check that the power plug is properly connected.

• Is the temperature control on the display panel set to the correct temperature?

Try setting it to a lower temperature.

• Is the Refrigerator in direct sunlight or located near a heat source?

• Is the back of the Refrigerator so close to the wall that air cannot keep circulating?

(Refer to page 10 for the best location.)

The food in the refrigerator is

frozen.

• Is the temperature control on the display set to the correct temperature?

Try setting it to a warmer temperature.

• Is the temperature in the room too low?

• Did you store the food too close to the air vent at the back of the Refrigerator?

Move the food away from the air vent.

You hear sounds.

• Check that the Refrigerator is level and stable.

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

circulating?

• Was anything dropped behind or under the Refrigerator?

• A “ticking” sound is heard from inside the Refrigerator.

It is normal and occurs because various accessories are contracting or expanding

according to the temperature of the Refrigerator interior.

The front corners and

vertical hinged section of

the appliance are hot and

condensation is occurring.

• Some heat is normal as anti-condensators are installed in the vertical hinged section of

the Refrigerator to prevent condensation.

• Is the Refrigerator door ajar?

Condensation can occur when you leave the door open for a long time.

Ice Maker is not producing

ice.

• Did you wait for 12 hours after installation of the water supply line before making ice?

• Is the water line connected and the shut-off valve opened?

• Did you manually stop the ice making function?

• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

You hear water bubbling in

the refrigerator.

• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating

through the Refrigerator.

There is a bad smell in the

refrigerator.

• Check for spoiled food.

• Foods with strong odors(for example, sh) should be tightly covered.

• Clean out your Freezer periodically and throw away any spoiled or suspicious food.

Frost forms on the walls of

the Freezer.

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

• Allow sufcient space between the foods stored for efcient air circulation.

• Is the Freezer drawer closed properly?

Water dispenser is not

functioning.

(Water dispenser models only)

• Is the water line connected and the shut-off valve opened?

• Has the water supply line tubing been crushed or kinked?

Make sure the tubing is free and clear of any obstruction.

• Is the water tank frozen because the Refrigerator temperature is too low?

Try selecting a warmer setting on the main display panel.

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Samsung RF62HEPN1 Seite 7

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