Troubleshooting
Getting Support
116 Support through Remote Management
117 Finding the Information You Need for Service
There is a problem with the picture
118 Testing the Picture
I can't hear the sound clearly
120 Testing the Sound
I can't see 3D images clearly.
121 Testing 3D Picture Quality
There is a problem with the broadcast.
My computer won't connect.
I can't connect to the Internet.
I am having trouble launching/using apps.
My file won't play.
I want to reset the TV.
Other Issues
Appendix
Read Before Using 3D Viewing Mode
126 3D Precautions
Supported Resolutions for 3D Modes
129 HDMI
129 Component
129 Digital Channel
129 Videos/Photos
129 Computer via HDMI Cable
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
133 Photo, Video, and Music File Use Limitations
133 Compatible Storage Devices for File Transfers
134 Supported External Subtitles
134 Supported Internal Subtitles
135 Supported Image Formats and Resolutions
135 Supported Music Formats and Codecs
136 Supported Video Codecs
Read After Installing the TV
138 Picture Sizes and Input Signals
138 Installing an Anti-Theft Lock
139 Read Before Setting Up a Wireless Internet Connection
Read Before Connecting a Computer (Supported
Resolutions)
140 LED 5300, 5200, 5100, 6100 and 6200 series
140 IBM
140 MAC
141 VESA DMT
142 LED 4500, 4300 and 4200 series
142 IBM
142 MAC
142 VESA DMT
Supported Resolutions for Video Signals
143 CEA-861
License
Glossary
IV V
