Troubleshooting
Getting Support
135 Support through Remote Management
136 Finding the contact information for service
There Is a Problem with the Picture
137 Testing the picture
I Can't Hear the Sound Clearly
139 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
Data Service
The Schedule Recording/Timeshift Function Isn't
Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
146 Before using the recording and schedule recording
functions
147 Before using the timeshift function
S Recommendation disclaimer
148 S Recommendation with voice interaction
148 S Recommendation
Read Before Using Voice Recognition, or Motion
Control
149 Precautions for Voice Recognition and Motion Control
150 Requirements for using Voice Recognition, or Motion
Control
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
155 Limitations on use of photo, video, and music files
156 Supported external subtitles
156 Supported internal subtitles
157 Supported image formats and resolutions
157 Supported music formats and codecs
158 Supported video codecs
Restrictions
160 Restrictions to PIP (Picture-in-Picture)
160 Flexible CI
Read After Installing the TV
161 Picture sizes and input signals
161 Installing an anti-theft lock
162 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported
Resolutions)
163 IBM
163 MAC
164 VESA DMT
Supported Resolutions for Video Signals
165 CEA-861
165 DVI
Read Before Using Bluetooth Devices
166 Restrictions on using Bluetooth
Licence
Glossary
VI
