Troubleshooting
Getting Support
184 Support through Remote Management
186 Finding the Information You Need for Service
There is a problem with the screen
186 Testing the Picture
I can't hear the sound clearly
189 Testing the Sound
I can't see 3D images clearly.
190 Testing 3D Picture Quality
There is a problem with the broadcast.
The computer won't connect.
I can't connect to the Internet.
Data Service
The Schedule Recording/Timeshift function isn't
working.
Anynet+ (HDMI-CEC) isn't working.
I am having trouble launching/using apps.
My file won't play.
I want to reset the TV.
Other Issues
Notes and Precautions
Before Using the Recording and Timeshift Functions
198 Before Using the Recording and Schedule Recording
Functions
199 Before the Using Timeshift Function
S-Recommendation Disclaimer
200 S Recommendation with Voice Interaction
200 S Recommendation
Before Using 3D Viewing Mode
201 3D Precautions
204 Supported Resolutions for each 3D Mode
Supported Resolutions for UHD
Read Before Using Voice, Motion, or Face Recognition
206 Precautions for Voice, Motion and Face Recognition
208 Requirements for Using Voice, Motion, or Face
Recognition
Read Before Using SAMSUNG APPS
Web Browser Restrictions
Photo, Video, and Music File Limitations
213 Storage Device File Transfers
214 Supported External Subtitles
214 Supported Internal Subtitles
215 Supported Image Formats and Resolutions
215 Supported Music Formats and Codecs
216 Supported Video Codecs
Restrictions
218 Restrictions to PIP (Picture-in-Picture)
218 Flexible CI
Read After Installing the TV
219 Picture Sizes and Input Signals
219 Installing an Anti-Theft Kensington Lock
220 Read Before Setting Up a Wireless Internet Connection
Computer Connection Precautions
221 IBM
221 MAC
222 VESA DMT
Supported Video Resolutions
223 CEA-861
224 HDMI
Licence
Glossary
VI
