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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Menu Learning Screen link below.
“Menu Learning Screen
” Link
Contents
Guide
Connections
5
Connection Guide
6 Connecting an Antenna (Aerial)
7
Connecting to the Internet
11 Screen Sharing (Smart View) with your Mobile Device
14 Connection Cables for External Devices
16 Switching between external devices connected to the TV
18 Connection Notes
Remote Control and Peripherals
21
About the Samsung Smart Remote
24 About the Samsung Smart Remote (The Frame)
27 About the Samsung Smart Remote (The Sero)
30 Connecting the Samsung Smart Remote to the TV
31 Controlling External Devices with a Samsung Remote
Control - Using the Universal Remote
32
Using Anynet+ (HDMI-CEC)
33
Controlling the TV with a Keyboard, Mouse or Gamepad
35 Entering Text using the On-Screen Virtual Keyboard
Smart Features
37 Using Smart Hub
46
Using a Samsung account
48
Using the Ambient Mode
53
Using the Shortcuts
55
Using Remote Access
59
Using the Apps Service
63
Using the Gallery App
64
Using the SmartThings App
65
Using the e-Manual
68
Using the Internet
69
Playing pictures/video/music
75
Using Bixby
TV Viewing
79 Using the Guide
82
Recording Programmes
84 Setting Up a Schedule Viewing
86 Using Timeshift
86
Buttons and functions available while recording a
programme or Timeshift
88
Using the Channel List
89
Editing channels
90
Using a Personal Favourites List
91 TV-Viewing Support Functions
Picture and Sound
98
Using the Intelligent Mode
100
Adjusting the Picture Quality
102
Setting the Viewing Environment for External Devices
104
Picture Support Functions
106 Conguring a Sound Mode and Expert Settings
108 Using the Sound Support Functions
System and Support
110
Using the Time Functions and the Timers
113
Using the Auto Protection Time and Energy Saving
Functions
114 Updating the TV's Software
115 Audio and Video Functions for the Visually or Hearing
Impaired
121 Using the Voice Recognition feature
122 Using Other Functions
124 HbbTV
125 Using a TV Viewing Card (“CI or CI+ Card”)
128 Teletext Feature
Precautions and Notes
132
Before Using the Recording and Timeshift Functions
133
Supported broadcasting audio options
134 Read Before Using Apps
135
Read Before Using the Internet Function
137
Read Before Playing Photo, Video or Music Files
145
Read After Installing the TV
146 Supported Resolutions for UHD Input Signals
147
Resolutions for Input Signals supported by Q700T series or
higher
148 Supported Resolutions for FreeSync(VRR)
149 Read Before Connecting a Computer (Supported
Resolutions)
152
Supported Resolutions for Video Signals
154
Supported Resolutions for HDBT
155 Read Before Using Bluetooth Devices
156 Licences
Troubleshooting
Picture Issues
157
Testing the picture
Sound and Noise Issues
161 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Recognition Issues
Other issues
Diagnosing TV operational issues
Getting Support
177
Getting support through Remote Management
177
Finding the contact information for service
177 Requesting service
FAQ
The TV Screen does not Display Properly
178
When the TV screen does not display properly
The TV does not Turn On
185 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
191 When the TV does not connect with an external device
properly
Internet Access is not Available
196
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
201
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
208 When the remote control does not work
Updating the Software
213
Updating the latest TV's software
Accessibility Guidance
Menu Learning Screen
220
Using the Remote control
222 Using the accessibility menu
226
Using the TV with Voice Guide on
228 Using the guide
231 Using Schedule Viewing
232 Using the Channel List
234 Recording
237
Using Smart Hub
241
Launching the e-Manual
242
Using Bixby
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the Internet by
using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide Try Now
It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
Video Device: HDMI
Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV, Tap View
PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
Input Device: Remote control, Keyboard, Mouse, USB Gamepad, Bluetooth Device
Game Console: HDMI
External Storage: USB Flash Drive, Hard Disk Drive (HDD)
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).
The connection method and available external devices may differ depending on the model.
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (ARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars,
headphones, or home theatres, to your TV.
The image on your TV may differ from the image above depending on the model and geographical area.
- 5 -
Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
It is best to connect the both connectors using a Multi-Switch or DiSEqC Switch, etc and to set Aerial Connection
Type to Dual.
A connection method may differ depending on the model or geographical area.
The DVB-T2 system may not be supported depending on the geographical area.
- 6 -
Connecting to the Internet
You can get access to the Internet through your TV.
Settings General Network Open Network Settings Try Now
Congure network settings to connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting".
Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twisted Pair
The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
This function may not be supported depending on the model.
- 7 -
Establishing a wireless Internet connection
Settings General Network Open Network Settings Wireless
Make sure that you have the wireless access point's SSID (name) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's conguration
screen. See the wireless access point's user manual for more information.
- 8 -
Wireless Connection
Select your wireless network.
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
- 9 -
Checking the Internet connection status
Settings General Network Network Status Try Now
View the current network and Internet status.
Resetting Your Network
Settings General Network Reset Network Try Now
Restore the network settings to the factory default.
Turning on the TV with a mobile device
Settings General Network Expert Settings Power On with Mobile
You can turn on the TV using a mobile device connected to the same network as the TV.
This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay
function.
Connecting an IP control device to the TV
Settings General Network Expert Settings IP Remote
You can connect an IP control device to the TV remotely to manage your IP device.
To use this function, Power On with Mobile must be turned on.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if
an authorised third-party custom controller is installed and congured specically for a Samsung TV and if your Wi-Fi
network is password protected.
This function may not be supported depending on the model or geographical area.
Changing the name of the TV
Settings General System Manager Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the
name.
- 10 -
Using Input Signal Plus
Settings General External Device Manager Input Signal Plus Try Now
Expands the input signal range for HDMI connections.
When you select the HDMI connector you want to use for Input Signal Plus, and then press the Select button to set the
Input Signal Plus function to On, the TV screen may icker.
When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency or any FHD
frequency, the Input Signal Plus function may not be available. In this case, turn off the Input Signal Plus function.
For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals".
Using HDMI black level
Settings General External Device Manager HDMI Black Level Try Now
Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast or dull colours
generated by external devices connected to the TV via an HDMI cable.
This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444.
- 103 -
103

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