Bedienungsanleitung Scan DSA 12 (Seite 19 von 20) (Englisch)

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TROUBLESHOOTING

Smoke escaping

• Damp wood

• Chimney not drawing properly

• Chimney is not properly dimensioned for the stove

• Check if the flue pipe/chimney are blocked

• Is the chimney the right height for its surroundings?

• Vacuum in room

• The door is opened before the embers have burned down

sufficiently

Wood burning too quickly

• The air valves are set incorrectly

• The baffle plates is incorrectly mounted or missing

• Inferior firewood (waste wood, pallets etc.)

• Chimney too large

Soot build-up on glass

• Incorrect secondary airflow setting

• Excessive primary air

• Damp wood

• Wood pieces too large on lighting

• Inferior firewood (waste wood, pallets etc.)

• Chimney not drawing sufficiently

• Vacuum in room

Excessive soot build-up in chimney

• Poor burning (more air required)

• Damp wood

The surface of the stove is turning grey

• Overheating (see instructions for heating)

Poor heating performance of stove

• Damp wood

• Not enough wood

• Inferior wood quality with low fuel value

• Smoke deflector plates are not fitted correctly

Odour coming from stove

• The lacquer on the stove hardens when you use the stove for the

first time; this can cause an odour. Open a window or a door for

ventilation, and make sure the stove is heated up sufficiently to

avoid odours later.

• When heating up and cooling down, the stove may make some

clicking noises. These are due to the huge temperature diffe-

rences to which the material is exposed and do not indicate any

product defects.

Warranty

All wood-fired Scan products are made of high-quality materials and

subject to strict quality controls before leaving the factory. We give a

warranty of 5 years on manufacturing errors or defects.

You must quote your stove‘s product registration number when you

The warranty covers all parts which in the opinion of Scan A/S require

repair or replacement due to manufacturing or construction error

The warranty applies to the original purchaser of the product only,

and is not transferable (except on prior sale).

The warranty covers only damage caused by manufacturing or con-

struction errors.

The following parts are not covered by the war-

ranty

• Wear and tear parts, such as the combustion chamber liners,

smoke deflector plates, grate, glass, tiles, and seals (except for

defects which were present on delivery).

• Defects caused by external chemical and physical influences

during transportation, storage and assembly, or at a later time.

• Soot build-up caused by poor chimney draught, damp wood, or

improper use.

• Costs of additional heating in connection with a repair.

• Transport costs.

• Costs for setting up, removing the wood stove.

This warranty is void

• In case of incorrect installation (the installer is responsible for

observing and complying with legal requirements and local

bylaws, along with this Assembly- and Instructionsmanual for

the wood-burning stove and accessories).

• In case of improper use, and/or use of prohibited fuels, non-

original spares (see this Assembly- and instructions manual).

• If the product registration number of the stove has been remo-

ved or damaged.

• In case of repairs that do not comply with our instructions or

instructions by an authorised Scan dealer.

• In case of any manipulation of the original state of this Scan

product or its accessories.

• This warranty is only valid in the country to which this Scan

product was originally supplied.

Always use original replacement parts, or parts recommended by the

manufacturer.

Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

Scan DSA 12 Seite 19

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