Bedienungsanleitung Schaerer Siena 2 (Seite 27 von 35) (Englisch)

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www.schaerer.com Troubleshooting

60 / 68

Operating instructions / V07 / 06.2010

Troubleshooting

Before having the machine repaired, please check the following points:

Malfunctions and possible causes

Fault Cause/remedy

Does the coffee machine not

switch on?

► The power plug is not properly connected

► The main power switch (on the left-hand side) is not set to ON

► Check fuses

Does the

indicator ash?

► The brew unit has not been properly inserted

► The door is not properly closed

Does the

indicator light up

and does a message appear on

the display?

► This fault can only be rectied by a qualied service technician

Do the indicators ash/light up;

do display messages appear?

► Check the indicator symbols on page 36 (for their meaning)

Is the pump causing loud noises

and/or does the

indicator light

up?

► The water tank has not been properly inserted (air in the

system)

Siena 2:

► Bleed the device using the

hot water button (press

for ± 6 sec.). (The indicator goes out when the next beverage

is dispensed).

Siena 1:

► Turn the rotary dial (on the right-hand side) to the [ Hot water ]

position in order to bleed the device.

Is there no milk foam (Siena 2)?

► The milk nozzle is clogged (in the milk container). Insert a brush

into the milk nozzle (refer to page 60)

Is the milk only hot (Siena 2)?

► The foam nozzle on the milk foam producer is clogged.

Insert the air valve pin into the milk nozzle (refer to

page 43)

Does the milk foam have large

bubbles (Siena 2)?

► Milch ist zu warm (Milch immer im Kühlschrank aufThe milk is

too warm (always keep milk in the refrigerator). (Optimal milk

temperature: 3 °C to 5 °C)

► The O-rings on the milk foam producer are defective. Check

and replace them, if necessary.

► The milk suction tube is defective. Check and replace it, if ne-

cessary.

► The milk nozzle (Ø) is too small.

Is the milk foam too cold (Siena

2)?

► The milk nozzle is defective or a nozzle of the wrong diameter

has been tted.

Does the coffee not have any

foam?

► The cups are too cold (pre-heat the cups for ideal foam).

► The operating temperature (indicator is lit) has not yet been re-

ached.

► The coffee (beans) is not fresh.

► The coffee grinder setting is too coarse (high number).

► The coffee grinder setting is too ne (low number)

► The wrong coffee mixture is being used.

No hot water? ► Insert a ne needle into the outlet opening.

Can the brew unit not be pulled

out or inserted?

► The brew unit is not in its basic position. Close the service door

and switch on the device.

► Use the multi-tool adjusting knob to turn the brew unit a little to

the left or right while inserting it (carrier position is incorrect).

Does the coffee machine not

react to buttons being pressed?

► The operating temperature has not yet been reached (The indi-

cator lights up).

► A rinse or cleaning program is in progress (the cleaning button

ashes).

► Another indicator ashes/lights up. Rectify the fault/remove the

cause.

To ensure the best possible coffee quali-

ty, it is necessary to clean and decalcify

the coffee

machine regularly.

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