XI. Warranty statement and service
This product will be repaired or replaced free of charge within 1 year
from the purchase date in the case of a manufacturing defect, if the
complete defective product is sent freight prepaid at the sender’s risk
to: Pioneer Research, 97 Foster Road, Suite 5, Moorestown, NJ 08057
or to the importer, in a different country. Contact the service center to
obtain a return authorization # before shipping product. Include a letter
describing the damage or defect, your return address (no PO Box),
daytime phone # and a copy of the original purchase receipt or proof
of purchase with the purchase date. Excluded are any consequential
damages, cosmetic damages, damages to products which show
abuse, non-conformance with the instructions, particularly water
damage due to a damaged O-ring or any particles wedged between
the housing and the O-ring, or tampering and attempted repair of the
product. Excluded are scratches on lenses or damaged lens coatings.
Products used in rental operations are excluded from this warranty.
