Bedienungsanleitung Seiko 9SA5 (Seite 12 von 15) (Englisch)

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TO PRESERVE THE QUALITY OF YOUR

WATCH

After-sale service

Notes on guarantee and repair

○ Contact the retailer from whom the watch was purchased or Grand Seiko international

service network mentioned on CERTIFICATE OF GUARANTEE or our website for repair

or overhaul.

○ Within the guarantee period, present the certificate of guarantee to receive repair services.

○ Guarantee coverage is provided in the certificate of guarantee. Read carefully and retain

it.

○ For repair services after the guarantee period has expired, if the functions of the watch can

be restored by repair work, we will undertake repair services upon request and payment.

Replacement parts

○ Please keep in mind that if original parts are not available, they may be replaced with

substitutes whose outward appearance may differ from the originals.

Inspection and adjustment by disassembly and

cleaning (overhaul)

○ Periodic inspection and adjustment by disassembly and cleaning (overhaul) is

recommended approximately once every 3 to 4 years in order to maintain optimal

performance of the watch for a long time.

○ The movement of this watch has a structure that consistent pressure is applied on its power-

transmitting wheels. To ensure these parts work together properly, periodic inspection

including cleaning of parts and movement, oiling, adjustment of accuracy, functional check

and replacement of worn parts is needed. Inspection and adjustment by disassembly and

cleaning (overhaul) within 3 to 4 years from the date of purchase is highly recommended

for longtime use of your watch. According to use conditions, the oil retaining condition of

your watch mechanical parts may deteriorate, abrasion of the parts may occur due to

contamination of oil, which may ultimately lead the watch to stop.

As the parts such as the gasket may deteriorate, water-resistant performance may be

impaired due to intrusion of perspiration and moisture.

Please contact the retailer from whom the watch was purchased for inspection and

adjustment by disassembly and cleaning (overhaul). For replacement of parts, please

specify “GRAND SEIKO GENUINE PARTS”. When asking for inspection and adjustment

by disassembly and cleaning (overhaul), make sure that the gasket and push pin are also

replaced with new ones.

○ When your watch is inspected and adjusted by disassembly and cleaning (overhauled),

the movement of your watch may be replaced.

20 TO PRESERVE THE QUALITY OF YOUR WATCH

Guarantee

Within the guarantee period, we guarantee free repair/adjustment service against any

defects according to the following guarantee regulations, provided that the watch was

properly used as directed in this instruction booklet.

Guarantee coverage

○ The watch body (movement, case) and metallic band.

Exceptions from guarantee

In following cases, repair/adjustment services will be provided at cost even within the guarantee

period or under guarantee coverage.

○ Exchange of leather, silicone, or fabric band.

○ Scratches or grime to the case, glass, or band, caused by use.

○ Troubles or damage caused by accidents or improper usage.

○ Troubles and damage caused by acts of God, natural disasters including fire, floods or

earthquakes.

○ Text in certificate has been altered.

○ No certificate is presented.

Procedure to claim free repair services

○ For any defects under guarantee, submit the watch together with the attached certificate

of guarantee to the retailer from whom the watch was purchased.

○ In the case where you cannot accept the guarantee from the retailer from whom the watch

was purchased due to gift-giving or relocation, etc., ask Grand Seiko international service

network mentioned on CERTIFICATE OF GUARANTEE or our website by attaching the

certificate without fail.

Others

○ For the watch case, dial plate, hands, glass, band etc., some alternative parts may be used

for repair if necessary.

○ For length adjustment service of metallic band, ask the retailer from whom the watch was

purchased or Grand Seiko international service network mentioned on CERTIFICATE OF

GUARANTEE or our website.

Other retailers may undertake the service on a chargeable basis or may not undertake the

service.

○ Free repair services are guaranteed only under the period and conditions specified in the

certificate of guarantee.

It does not affect specific legal rights of a consumer.

TO PRESERVE THE QUALITY OF YOUR WATCH

English

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