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If a ny error li ght s are ill umin ated or fl ashi ng on yo ur Sha rk ION
TM
Rob ot, se e the e rror co de
chart belo w:
ERROR C ODE SOLUT ION
AL L LED L IG HTS a re o
Powe r may b e turn ed o or ba tte ry m ay nee d cha rgi ng. Turn p ower
swi tch to O n posi tion . If n o res pon se, p lac e robo t on do ck to ch arg e.
CL EAN ( RE D) + ! flashing toget her
Su cti on mo tor fa ilu re. R emove b loc kag es an d cle an fil ter s. Re move d ust
bi n and m ake su re no thin g is bl ock ing s uct ion .
CL EAN ( RE D) flashing
Ro bot m ay be st uck o n an ob sta cle . Move ro bot to a n ew lo cati on on a
lev el s urface.
MA X flashing
Ro bot m ay be st uck o n an ob sta cle . Move ro bot to a n ew lo cati on on a
lev el s urface.
Fron t bum pe r may be j amm ed . Ch eck b ump er.
DOCK flashing
Y ou r robo t ’s BotB ou nda ry ™ sen sor s are re po rti ng an e rro r . P lea se
co ntac t Cu stom er S er vice a t 1- 80 0 - 7 98 - 739 8 .
CL EAN ( RE D) + DOC K flashing toget her
Cl i se nso rs are r epo rt ing a n erro r .
Wi pe cl i se nso rs wit h a clea n clo th.
Ro bot c ann ot st ar t due to a n er ror. T u rn o t he powe r swi tch on th e sid e
of th e rob ot, wa it five s eco nds , the n tur n powe r bac k on . Ens ure you r
rob ot is o n a leve l sur fac e with n o obs tru ctio ns .
CL EAN ( RE D) + MA X flashing toget her Th e dus t bin h as be en re move d an d nee ds to b e rein ser ted .
MA X + ! flashing t ogether A si de br ush i s stuc k. R emove d eb ris f rom si de br ush es .
CL EAN ( RE D) + MA X + ! flashing toget her A dr ive whe el i s stu ck.
DO CK + MA X + ! flashing t ogether Bl ock age i n bru shr oll . Rem ove obs tru cti on .
DO CK + ! flashing t ogether Ma ke sur e you ar e usi ng the d oc k that c am e with yo ur rob ot.
CL EAN ( BLU E) + M AX + ! fl ashing together
Th e rob ot is c aug ht in a ti ght sp ace o r on an o bs tacl e.
Th ere i s som ethi ng st uck i n the ro bot ’s fr ont b ump er.
Cl ean a ny obs tru cti ons o r deb ris f rom th e bu mpe r . Ge ntly p us h the
bu mpe r up a nd dow n an d bac k and f ort h, m aki ng su re it move s smo oth ly.
CL EAN + D OC K + MA X + ! flashing toget her
Th e rob ot ’s whe els m ight b e stu ck , or so meth ing m igh t be ca ug ht in th em .
Ch eck t he wh eel s for o bst ruc tio ns an d rem ove any thin g tha t mig ht be
stuck or wrapped around the wheels.
Pre ss d own on th e whe el s, th en le t the m spr ing b ack i nto pl ace .
Rot ate wh ee ls ba ck an d for th .
CL EAN + D OC K + MA X flashing toget her Ro bot is i n Fin d My Ro bo t mod e. You ca n dea cti vate th is mo de in t he ap p.
IN DI CATOR LI GHT S AR E OF F
Ro bot is i n Sle ep M ode , the p ower swi tch is tu rne d O FF (O) or
the re is n o cha rge re mai nin g. T urn th e powe r switc h ON (I) . Pres s
any b utto n to ens ure rob ot is n ot in Sl ee p Mod e. I f all in dic ator
lig hts re ma in o, th ere is n o cha rge . Pla ce the ro bot o n the do ck ,
le aving a h alf-i nch sp ace b etwe en th e fro nt of the ro bot a nd th e
fa ce of th e doc k. Wh en th e rob ot is do cked c orre ctly a nd b egi ns
to ch arge , it wil l bee p an d the ch arg e ind icato r lig hts wi ll cycl e.
For all other issues, please call Cust omer Service at 1- 80 0 - 79 8-739 8 .
END-USER LICENSE A GREEMENT FOR SHARKNINJA SOFTW ARE
IM PO RT AN T : P LEA SE R EA D TH E TER MS A ND CO NDI TIO NS O F THI S LIC EN SE AGR EE M ENT C AR EF ULL Y
BE FO RE CO NTIN UI NG W ITH TH IS P ROG R AM IN ST ALL O R US E OF TH IS P ROD UC T : S harkNinja Operating
LLC ’s (“ Sha rkN inj a”) En d- Us er Lic ens e Agree me nt (“ EU LA”) is a l ega l agr eem ent b etwe en Y ou (eith er
a sin gle e ntit y or an i ndi vidu al) a nd Sh ark Nin ja for S ha rkN inja ’s Sof twa re Ap plic atio ns , inc lud ing th ose
in sta lled by You onto yo ur Sh ark Nin ja pro du ct s or alr ead y ins tall ed on yo ur dev ice, i ncl udi ng all fi rmwa re
(refer red h erea fte r as “ SN A PPS ”). B y ins tal ling , copyi ng , che ckin g a box , clic king a b utto n con firm ing
you r agre em ent to th ese te rms , or oth er wis e conti nui ng to use t he SN A PP S, You agr ee to be b oun d by the
ter ms of th is EU LA . T his li cen se agr eem ent r epre sen ts th e entir e agre em ent co nce rni ng SN A PP S bet ween
Y o u an d Sha rkN inj a, a nd it su per sed es any p rio r prop osa l, re pres ent ation , or u nde rs tan din g bet ween t he
pa rti es . If Y o u do no t agre e to the te rms of t his EU L A , do no t inst all o r use th e SN A PP S or thi s prod uc t.
Th e SN A PPS a re prote cte d by copyr ight l aws and i nter nati ona l copyri ght tre atie s, a s well a s othe r
inte lle ctu al pro pe rt y laws an d trea ties .
1 . GR ANT O F LIC EN SE . Th e SN A PPS a re li cen sed a s fo llow s:
1 .1 Ins tal latio n an d Use . Sha rkN inj a gra nts Y ou th e rig ht to down loa d, in sta ll, a nd us e SN A PPS o n the
sp eci fied p lat form f or whi ch the S N AP P was d esig ned a nd in c onn ec tion wi th Sh ark Nin ja pro duc ts wi th
whi ch th e SN AP PS a re des ign ed to op erate ( “S N Dev ices ”).
1 . 2 Bac kup C opi es. You may a lso m ake a copy of S N AP PS d ownlo ade d an d ins tall ed by Y ou fo r bac kup a nd
archival purposes.
2 . DE SCR IP TIO N OF OTH E R RIG HT S AND L IMI T ATION S .
2 .1 Mai nten anc e of Copy righ t Notic es . Y ou m ust n ot re move or al ter any c opyri ght no tices o n any an d all
cop ies of t he S N APP S.
2 .2 D ist ribu tion . Y o u may n ot dis trib ute cop ies of th e SN A PP S to third p ar ties .
2 .3 P rohi bitio n on Reve rse E ngin ee ring , De com pila tion , an d Dis ass emb ly. Y ou m ay not reve rse e ngi nee r ,
de com pile , or di sas sem ble S N AP PS , except a nd o nly to th e exten t that s uch a ctiv ity is ex pres sly p erm itte d
by ap plic ab le law n otwit hst and ing th is lim itat ion .
2 .4 Re nta l. Y o u may no t rent , lea se, o r len d SN A PPS w itho ut wri tten p erm iss ion f rom Sh ark Nin ja .
2 .5 N OT FOR R ESA LE SO F TWAR E. A ppl icat ion s ide ntifi ed as “ No t for Re sal e” or “ N FR ,” may not b e reso ld ,
tra nsf erre d, o r use d for any p urp ose ot her t han d emo nst ratio n, te st, o r evalu atio n.
2 .6 Su pp ort S er vice s. S ha rkN inja m ay provi de Y o u with s upp or t ser vice s rel ated to S N APP S (“ Sup por t
Se rv ices ”). A ny supp le men tal so ft ware c ode p rovide d to Y o u as pa rt of t he Su ppo rt S er vice s sha ll be
con sid ere d par t of SN A PP S and s ubj ect to t he ter ms an d con ditio ns of th is EU L A.
2 .7 Com pli ance w ith Ap plic ab le Law s. Y ou m ust co mpl y with al l app lic abl e laws re gard ing u se of S N APP S.
3 . UPDATES . Sh ark Nin ja may p rovide You with u pgr ade s or up dates to S N AP PS . Th is EU LA w ill gove rn
any u pgra de s provid ed by S har kNi nja th at rep lace a nd / o r supp lem ent S N AP PS , un less s uch u pgr ade i s
acc omp ani ed by a se par ate EU LA , i n whic h cas e the te rms of th at EU L A will g overn . If Y ou d ecid e not to
dow nlo ad an d use a n upg rad e or up date pr ovide d by Sha rkN inj a, Y ou u nde rst an d that Y ou co uld p ut SN
Ap ps at ri sk to ser iou s sec urit y thre ats o r ca use S N App s to beco me u nus abl e or un sta ble .
4 . D A TA AND P RI V AC Y . S har kNi nja is c omm itte d to ens urin g your p riva cy by ad her ing to hi gh st and ard s
of fa irn ess a nd in tegri ty. We are co mmit ted to ke epi ng ou r custo me rs inf orm ed ab out h ow we use t he
inf orm atio n we gath er fro m Y o u thro ugh th e use o f eac h of our we bsite s or S N APP S . Our p riva cy pr act ices
are d esc rib ed in S har kNi nja ’ s Pri vacy P oli cy , as we ll as in s epa rate n otice s given w hen a n ap p, pro duc t, or
se rvi ce is pu rch ase d or down loa de d. By u sin g SN AP Ps o r provid ing u s with you r pe rson al in form atio n,
Y o u are a ccep ting a nd con sen ting to th e pra cti ces , term s, a nd con diti ons d esc ribe d in Sh ar kNi nja’s P rivac y
Po licy. At all t ime s your i nfor matio n will b e trea ted in a ccord anc e with th e Sha rkN inj a Priva cy Po lic y ,
whi ch is i ncor por ated by ref ere nce in to this E UL A an d can b e viewe d at th e foll owing U RL :
http:/ /www.sharkninj a.com/ priv acypolicy .
5. T HI RD - P AR TY A PP LIC A TI ON LI BR AR IE S AN D EM BE DD ED SO FT WARE .
5 .1 Y o u ack nowle dg e that Ayla N etwo rks , In c. ( “ Ayla ”) h as provi ded c er tai n app lica tion l ibra rie s that h ave
be en e mbe dde d into S N AP PS (“A yla A ppli cati on Li bra ries ”) a nd en abl es SN D evic es to con nec t to the Ayl a
Cloud Service (“ A yla Embedd ed So ftware”).
5 . 2 Y ou w ill no t use th e A yla A ppl ica tion Li bra rie s except a s an in corp orate d po rtio n of SN A PP S,
un mod ifie d fro m the fo rm prov ide d to Y ou .
5 .3 You wil l not us e the Ayla Em be dde d Sof t ware exce pt as an i nco rpo rated p or tion o f SN D evices ,
un mod ifie d fro m the fo rm prov ide d to Y ou .
5 .4 Y ou wi ll not m odi fy, ad apt, t ran slate , or cre ate de rivat ive work s bas ed on , or d eco mpil e, di sas sem ble ,
rever se en gin ee r , o r othe rw ise at temp t to der ive the so urce c ode o r und erl ying a lgo rith ms of, the Ayl a
Ap plic atio n Lib rar ies or t he Ayla Em bed de d Sof twa re.
5 .5 S ha rkN inja r etai ns al l owne rshi p of SN A PP S ( a nd th e A yla A ppli cati on Li bra ries c onta ine d the rein) an d
any s oft ware i nst all ed on S N Devi ces (i ncl udi ng the Ayla E mbe dd ed So ft ware) and o nly a li cen se the reto is
gr anted to You for u se in co nn ect ion wit h the S N APP S an d SN D evices .