Bedienungsanleitung Shark MV2010WM (Seite 10 von 11) (Englisch)

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TOLL FREE: 1-800-798-7398

www.sharkclean.com

English

Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS

The Vac-Then-

Steam will not

turn on.

Your Vac-Then-Steam should be securely plugged into a

120V AC electrical outlet only.

Check your fuse or breaker.

Switch Steam or Vacuum Power button to the ON position.

If your unit still doesn’t work, call us at 1-800-798-7398

The Vac-Then-Steam

will not make steam.

Make sure the water tank is ﬁlled to the indicated ﬁll line.

Attach Steam Pad and Frame to base of the unit

Switch Steam Power button to the ON position.

TILT MOP TO GENERATE STEAM.

The Vac-Then-Steam

leaves water on the

ﬂoor.

Check to see if your micro-ﬁber cleaning pocket has

absorbed too much moisture wet. If so we recommend you

unplug the Vac-Then-Steam and replace the micro-ﬁber

cleaning pad.

Make sure the steam pocket is attached correctly.

Wait 30 seconds after Switch Steam Power button ON to

heat water to sanitizing 212° steam. If the unit is not allowed

to heat properly, some water may be emitted.

The Vac-Then-Steam

is hard to push.

Make sure the steam pad is attached correctly.

Check to see if your pad is excessively dirty. Replace the

pad is to dirty or wet.

Try increasing the height of the pole for better leverage by

rasing the telescopic latch.

The Vac-Then-Steam

is not picking up

dirt.

Check ﬁlters to see if they need cleaning. Follow instruc-

tions for rinsing and drying the ﬁlters before re-inserting

back into the unit. (See “Maintenance” sections for

instructions.)

Dust cup may be full. Empty the dust cup.

Check nozzle at the cleaning base for blockages. Clear

blockages if required.

OWNERSHIP REGISTRATION CARD FOR

CANADIAN CONSUMERS ONLY

Please complete and return within ten (10) days of purchase. The registration will enable

us to contact you in the event a product defect is discovered. By returning this card you

acknowledge to have read and understood the instructions for use, and warnings set

forth in the accompanying instructions.

RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7

PURCHASER: ……………………………………………………………………………………………............

ADDRESS: ………………………………………………………………………………………………...............

DATE OF PURCHASE: …………………….. MODEL: ………………...................................

NAME AND ADDRESS OF STORE: …………………………………………………………………..

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and

workmanship for a period of one (1) year from the date of the original purchase, when utilized for

normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions

within the warranty period, return the complete appliance and accessories, freight prepaid. For

Customer Service support, call 1 (800) 798-7398 or visit our website www.sharkcompany.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC

will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of

return shipping and handling must be included. *

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or

replacement of the unit at our option. This warranty does not cover normal wear of parts and

does not apply to any unit that has been tampered with or used for commercial purposes. This

limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage

due to faulty packaging or mishandling in transit. This warranty does not cover damage or

defects caused by or resulting from damages from shipping or repairs, service or alterations to

the product or any of its parts, which have been performed by a repair person not authorized by

EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/

or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to

the speciﬁc obligations expressly assumed by it under the terms of the limited warranty. In no

event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature

whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or

consequential damages, so the above may not apply to you.

This warranty gives you speciﬁc legal rights, and you may also have other rights which vary from

state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of

purchase date and to attach tag to item before packing with your name, complete address and

phone number with a note giving purchase information, model number and what you believe

is the problem with item. We recommend you insure the package (as damage in shipping is

not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER

SERVICE”. We are constantly striving to improve our products, therefore the speciﬁcations

contained herein are subject to change without notice.

MV2010WM

Shark MV2010WM Seite 10

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