Bedienungsanleitung Shark Pocket Pad (Seite 14 von 15) (Deutsch, Englisch)

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6 Troubleshooting

6.1 Before you send in the appliance

Before sending the appliance to Domostar Customer Services, use the

following table to check whether you can solve the problem yourself. If you

cannot solve the problem yourself, call the following service telephone

number:

6.2 Warranty

We grant a warranty of 24 months from the date of purchase for the

distributed appliance.

Within this period we will either repair all defects due to manufacturing or

materials or replace the appliance or accessory at no cost (damages to

accessories do not automatically cause a replacement of the complete

appliance). Damages due to inappropriate use (operation on wrong voltage

or type of current, connecting to unsuitable power supplies, breakage, etc.)

are exempt from warranty, as are normal wear and minor defects that only

negligibly affect the appliance's value or serviceability.

Interventions by unauthorised parties and the use of spare parts not

supplied by Domostar make the warranty null and void. Consumable parts

are not included in the warranty and must be paid for!

The warranty is only valid if the date of purchase has been acknowledged

by the dealer's stamp and signature on the warranty card or if a copy of the

invoice is included with sent-in appliance. Warranty work does not extend

the warranty period nor does it constitute a claim for a new warranty! Send

us the appliance with the water tank emptied and a short description of the

defect in block capitals. Head your accompanying letter with the notice

"warranty claim". Send it to the following address, including the warranty

card or a copy of the purchase slip:

Address Z see last page

6.3 Spare parts and accessories

The following accessories and spare parts can be reordered:

6.4 Disposal

When the appliance has reached the end of its usefulness,

especially if dysfunctions recur, disable it by pulling the mains plug

out of the socket and cutting off the power cord.

Dispose of the appliance in compliance with environmental

protection laws of your country. Electrical waste may not be disposed of

together with domestic waste. Consult your local authorities or your dealer

for advice on recycling.

WARNING:

Danger of injury! Never use a defective appliance or operate an

appliance with a defective power cord.

Problem Possible cause

Solution

"On" indicator does

not light up

The power cord is not plugged in.

Plug in the power cord.

The socket does not carry current.

Test the appliance on a socket you are sure is

carrying current.

The appliance does

not produce steam.

The overheating protection device has triggered due

to an empty water tank.

Disconnect the power cord and fill the water tank

(Zchapter 3.3, „Filling the water tank“).

The steam pressure is insufficient.

Use the handle pump to produce steam.

The steam conduits are calcified.

Decalcify the appliance (Zchapter 5.5, „Decalcifying

the appliance“).

The floor is spotty

after cleaning

The cleaning cloth you are using is dirty.

Replace the cloth with a clean one (Zchapter 3.2,

„Assembly“, step 2).

If you have not followed the care instructions under

Zchapter 5.4, „Cleaning cloth care“, the cleaning

cloth may be damaged. In this case, replace it by a

new one.

Or you may have been cleaning too long in one

place.

Never work the steam cleaner on one spot for a too

long time.

ATTENTION:

Only use original spare parts from the scope of delivery or those that you

have acquired by reordering.

Item number./figure Description

0339001 2-piece pocket microfibre pad set

rectangular

0339002 2-piece pocket microfibre pad set

triangular

0339003 2-piece shaggy pocket mop set

0339004 2-piece pocket microfibre pad mix

(1 rectangular, 1 triangular)

0339005 2-piece pocket microfibre pad set

rectangular XXL for the XXL steam base

0339006 2-piece pocket shaggy mop set

XXL for the XXL steam base

0339007 rectangular steam base

XXL

0339008 Carpet glider plate

0339009 Refilling container

0339011 Water tank cap

Pocket Steam Mop.book Seite 14 Freitag, 18. September 2009 10:20 10

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