Bedienungsanleitung Shark ZZ500 SONIC DUO plus (Seite 15 von 20) (Englisch)

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Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS

Sonic Duo+

™

is squirting

foam from the spray nozzle.

1. The Reusable Bottle is not ﬁrmly inserted into the unit. Make sure that you hear an audible

“Click” when you insert the Reusable Bottle into the appliance.

2. There may be air in the system. Hold down the spray button for 5 to 10 seconds to ﬂush the

system.

Sonic Duo+

™

doesn’t spray.

1. Make sure that the Reusable Bottle is inserted all the way in. You should hear an audible

“Click” when inserted.

2. Check that there is enough cleaning solution in the Reusable Bottle. If not, add more.

3. The bottle cap on the Reusable Bottle may need to be cleaned. Remove it from the Reusable

Bottle and rinse it under running water and then replace it onto the Reusable Bottle.

4. There may be air in the system. Hold down the spray button for 5 to 10 seconds until solution

comes out of the spray nozzle.

5. The colored spray nozzle at the front of the unit where the spray comes out may be clogged.

Clean the spray nozzle by removing it from the unit. To remove it, grip the small lips at the

top and bottom of the spray nozzle and turn counterclockwise. Run the spray nozzle under

warm water to clean it out. Reinsert the spray nozzle by lining up its grooves with the inside

of the nozzle hole. Turn clockwise until the lips return to the top and bottom positions.

Sonic Duo+

™

turns off

when the handle is lowered.

1. The Sonic Duo+™ automatically turns off when the handle is lowered to low. This is a

safety mechanism to ensure that the machine will turn off if it is dropped. To keep the Sonic

Duo+™ on when cleaning under low proﬁle items, simply twist the handle to the left or

right and engage the swivel. When the handle is swivelled and lowered, the Sonic Duo+™

will remain on.

The cap of the Reusable Bottle

is stuck inside the Sonic

Duo+

™

after the bottle was

removed.

1. To remove the cap, hold center valve of the cap with your ﬁngers and gently pull it out. If it

doesn’t come out easily, use a set of long nose pliers for leverage. Be careful not to crack the

center valve when applying pressure and lifting up.

The Reusable Bottle fell out.

1. The Sonic Duo+™ is not meant to be turned upside down. When upside-down, the

Reusable Bottle is at risk for falling out of its cradle. Please do not turn the Sonic Duo+™

upside-down. If it is necessary to turn the unit upside-down, remove the Reusable Bottle ﬁrst.

Sonic Duo+

™

turns off on

its own.

This unit is equipped with an automatic protector. If for some reason your appliance

overheats, the protector will automatically turn the unit off. Should this occur, perform

the following steps to restart the appliance:

1. Move the switch to the “O” (Off) position.

2. Unplug.

3. Allow the unit to cool for around 45 minutes.

4. Plug in.

5. Turn the switch on to restart.

Note: If appliance still does not start, contact Customer Service at:

1-800-798-7398.

ZZ500_26_IB_E_130221_3.indd 11 13-02-21 3:30 PM

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