13
If you are unable to resolve a problem using the checks covered in the last few pages, do not attempt to
service cooker hood yourself.
In the unlikely event of the product requiring repair, please contact the Customer Support Centre. Telephone:
0333 577 7230 Lines are open Mon to Fri 09.00 to 20.00 & Sat and Sun 10.00 to 16.00 Vestel UK the licence
partner for Sharp guarantees that for a period of 2 years from the date of purchase the enclosed product will
be free from defects in materials and workmanship. Vestel UK agrees to provide for the repair or, at its option,
the replacement of a defective product. Vestel UK reserves the right to replace defective parts, or the product,
with new or refurbished items. Items that are replaced become the property of Vestel UK. To benefit from this
guarantee, any fault that occurs must be notified to Vestel UK, or it’s appointed Service Facility, within two
years from the date the product was purchased. Proof of purchase, such as a receipt or invoice, must be
provided. If the product is exchanged, the replacement shall be covered by the unexpired portion of the
original guarantee.
This guarantee shall only apply to faults that are due to an electrical or mechanical breakdown. It does not
cover faults or damage caused by accident, misuse, fair wear and tear, neglect, tampering with the product,
or repair other than by a Service Facility appointed by Vestel UK.
The product is intended for private domestic use only. The guarantee will not apply if the product is used in
the course of a business, trade or profession.
9 Service & Warranty
