Bedienungsanleitung Siemens EX675JYW1E (Seite 49 von 56) (Englisch)

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Trouble shooting en

3Trouble shooting

Tr oubl e s hoot i ng

Faults often have simple explanations. Please read the

information and tips provided below before calling the

after-sales service.

Information, warnings and fault codes

In the event of a problem, information, warnings or fault

codes will automatically appear on the display. Follow

the instructions on the touchscreen display to rectify the

problem.

Notes

■A fault code will also be displayed with some

warnings. If necessary, provide the after-sales

service with the fault code.

■If a fault occurs, the appliance will not switch to

standby mode.

Tips

Cleaning

How do I clean the hob?

Using a special glass-ceramic cleaning agent produces the best results. We advise against using harsh or abrasive cleaning agents, dish-

water detergent (concentrated) or scouring pads.

You can find more information on cleaning and caring for your hob in the section on ~ "Cleaning"

Problem Solution

The hob will not switch on. Use other electrical appliances to check whether a short circuit has occurred in the

power supply.

Make sure that the appliance has been connected as shown in the circuit diagram.

If the fault cannot be rectified, inform the technical after-sales service.

The touchscreen display is not responding or has frozen. The control panel is damp or there is something on it. Dry the control panel or remove

the object.

The cooking zone's heat setting cannot be increased. The hob's total power output has been limited. Change the total power under "Maxi-

mum power consumption" in the basic settings.

If a very large item of cookware is being used, this may have an effect on the maxi-

mum heat setting for that half of the hob. Place the cookware back on the hob.

An audible signal sounds when there is an object on the touch-

screen display.

Remove the object and reset the hob.

Do not place hot cookware on the control panel.

The hob responds in an unusual manner or cannot be oper-

ated properly.

Switch the appliance off using the main fuse or the circuit breaker in the fuse box.

Wait a few seconds before reconnecting the appliance.

The electronics have overheated and have switched off the

affected cooking zone.

Wait until the electronics have cooled down sufficiently. When the fault code on the

display goes out, you can resume cooking.

The electronics have overheated and all the cooking zones

have been switched off.

There is hot cookware near the control panel. To protect the

electronics, the cooking zone has been switched off.

Remove the cookware that is causing the problem. Wait a few seconds. When the

fault code on the display goes out, you can resume cooking.

The cooking zone has overheated and has been switched off

to protect the work surface.

Wait until the electronics have cooled down sufficiently before switching the cooking

zone back on.

The transfer settings function will not activate. Acknowledge the fault code by touching any of the buttons. You can cook as usual

without using the transfer settings function. Contact the technical after-sales service.

The FlexPlus cooking zone will not activate. Acknowledge the fault code by touching any of the buttons. You can use the other

cooking zones to cook as usual. Contact the technical after-sales service.

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