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Athen / Irland / A31008-M1801-V101-2-7619 / Athen_Kombi_neu.fm / 17.09.2008
Service (Customer Care)
We offer you support that is fast and tailored to
your specific needs!
Our Online Support on the Internet can be reached
any time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all our pro-
ducts. It also provides a list of FAQs and answers
plus user guides and current software updates (if
available for the product) for you to download.
You will also find frequently asked questions and
answers in the appendix of this user guide.
For fast and dependable assistance with any
repairs or guarantee/warranty claims, contact our
Service Centre.
Ireland 18 50 77 72 77
Please have your proof of purchase ready when cal-
ling.
Replacement or repair services are not offered in
countries where our product is not sold by authori-
sed dealers.
Authorisation
This device is intended for use with analogue tele-
phone lines on the Irish network.
Country-specific conditions have been taken into
consideration.
Gigaset Communications GmbH declare that this
device meets the essential requirements and other
relevant regulations laid down in Directive 1999/5/
EC.
A copy of the 1999/5/EC Declaration of Conformity
is available at this Internet address:
www.gigaset.com/docs
.
Guarantee certificate
Without prejudice to any claim the user (customer)
may have in relation to the dealer or retailer, the
customer shall be granted a manufacturer’s Gua-
rantee under the conditions set out below:
In the case of new devices and their compon-
ents exhibiting defects resulting from manufac-
turing and/or material faults within 24 months
of purchase, Gigaset Communications GmbH
shall, at its own option and free of charge, eit-
her replace the device with another device
reflecting the current state of the art, or repair
the said device. In respect of parts subject to
wear and tear (including but not limited to, bat-
teries, keypads, casing), this warranty shall be
valid for six months from the date of purchase.
This Guarantee shall be invalid if the device
defect is attributable to improper care or use
and/or failure to comply with information con-
tained in the user manuals. In particular claims
under the Guarantee cannot be made if:
The device is opened (this is classed as third
party intervention)
Repairs or other work done by persons not
authorised by Gigaset Communications GmbH.
Components on the printed circuit board are
manipulated
The software is manipulated
Defects or damage caused by dropping, brea-
king, lightning or ingress of moisture. This also
applies if defects or damage was caused by
mechanical, chemical, radio interference or
thermal factors (e.g.: microwave, sauna etc.)
Devices fitted with accessories not authorised
by Gigaset Communications GmbH
This Guarantee shall not apply to or extend to
services performed by the authorised dealer or
the customer themselves (e.g. installation, con-
figuration, software downloads). User manuals
and any software supplied on a separate data
medium shall be excluded from the Guarantee.
The purchase receipt, together with the date of
purchase, shall be required as evidence for
invoking the Guarantee. Claims under the Gua-
rantee must be submitted within two months
of the Guarantee default becoming evident.
Ownership of devices or components replaced
by and returned to Gigaset Communications
GmbH shall vest in Gigaset Communications
GmbH.
This Guarantee shall apply to new devices
purchased in the European Union. For Products
sold in the Republic of Ireland the Guarantee is
issued by Gigaset Communications GmbH,
Schlavenhorst 66, D-46395 Bocholt, Germany.
Any other claims resulting out of or in connec-
tion with the device shall be excluded from this
Guarantee. Nothing in this Guarantee shall
attempt to limit or exclude a Customers Statu-
tory Rights, nor the manufacturer’s liability for
death or personal injury resulting from its neg-
ligence.
The duration of the Guarantee shall not be
extended by services rendered under the terms
of the Guarantee.
Insofar as no Guarantee default exists, Gigaset
Communications GmbH reserves the right to
charge the customer for replacement or repair.
The above provisions does not imply a change
in the burden of proof to the detriment of the
customer.
To invoke this Guarantee, please contact the Giga-
set Communications GmbH helpdesk on 1850 777
277. This number is also to be found in the accom-
panying user guide.
10

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