Bedienungsanleitung Siemens gigaset a165 duo (Seite 10 von 12) (Englisch)

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Athen / Irland / A31008-M1801-V101-2-7619 / Athen_Kombi_neu.fm / 17.09.2008

Service (Customer Care)

We offer you support that is fast and tailored to

your specific needs!

Our Online Support on the Internet can be reached

any time from anywhere.

www.gigaset.com/customercare

It provides you with 24/7 support for all our pro-

ducts. It also provides a list of FAQs and answers

plus user guides and current software updates (if

available for the product) for you to download.

You will also find frequently asked questions and

answers in the appendix of this user guide.

For fast and dependable assistance with any

repairs or guarantee/warranty claims, contact our

Service Centre.

Ireland 18 50 77 72 77

Please have your proof of purchase ready when cal-

ling.

Replacement or repair services are not offered in

countries where our product is not sold by authori-

sed dealers.

Authorisation

This device is intended for use with analogue tele-

phone lines on the Irish network.

Country-specific conditions have been taken into

consideration.

Gigaset Communications GmbH declare that this

device meets the essential requirements and other

relevant regulations laid down in Directive 1999/5/

EC.

A copy of the 1999/5/EC Declaration of Conformity

is available at this Internet address:

www.gigaset.com/docs

Guarantee certificate

Without prejudice to any claim the user (customer)

may have in relation to the dealer or retailer, the

customer shall be granted a manufacturer’s Gua-

rantee under the conditions set out below:

◆ In the case of new devices and their compon-

ents exhibiting defects resulting from manufac-

turing and/or material faults within 24 months

of purchase, Gigaset Communications GmbH

shall, at its own option and free of charge, eit-

her replace the device with another device

reflecting the current state of the art, or repair

the said device. In respect of parts subject to

wear and tear (including but not limited to, bat-

teries, keypads, casing), this warranty shall be

valid for six months from the date of purchase.

◆ This Guarantee shall be invalid if the device

defect is attributable to improper care or use

and/or failure to comply with information con-

tained in the user manuals. In particular claims

under the Guarantee cannot be made if:

◆ The device is opened (this is classed as third

party intervention)

◆ Repairs or other work done by persons not

authorised by Gigaset Communications GmbH.

◆ Components on the printed circuit board are

manipulated

◆ The software is manipulated

◆ Defects or damage caused by dropping, brea-

king, lightning or ingress of moisture. This also

applies if defects or damage was caused by

mechanical, chemical, radio interference or

thermal factors (e.g.: microwave, sauna etc.)

◆ Devices fitted with accessories not authorised

by Gigaset Communications GmbH

◆ This Guarantee shall not apply to or extend to

services performed by the authorised dealer or

the customer themselves (e.g. installation, con-

figuration, software downloads). User manuals

and any software supplied on a separate data

medium shall be excluded from the Guarantee.

◆ The purchase receipt, together with the date of

purchase, shall be required as evidence for

invoking the Guarantee. Claims under the Gua-

rantee must be submitted within two months

of the Guarantee default becoming evident.

◆ Ownership of devices or components replaced

by and returned to Gigaset Communications

GmbH shall vest in Gigaset Communications

GmbH.

◆ This Guarantee shall apply to new devices

purchased in the European Union. For Products

sold in the Republic of Ireland the Guarantee is

issued by Gigaset Communications GmbH,

Schlavenhorst 66, D-46395 Bocholt, Germany.

◆ Any other claims resulting out of or in connec-

tion with the device shall be excluded from this

Guarantee. Nothing in this Guarantee shall

attempt to limit or exclude a Customers Statu-

tory Rights, nor the manufacturer’s liability for

death or personal injury resulting from its neg-

ligence.

◆ The duration of the Guarantee shall not be

extended by services rendered under the terms

of the Guarantee.

◆ Insofar as no Guarantee default exists, Gigaset

Communications GmbH reserves the right to

charge the customer for replacement or repair.

◆ The above provisions does not imply a change

in the burden of proof to the detriment of the

customer.

To invoke this Guarantee, please contact the Giga-

set Communications GmbH helpdesk on 1850 777

277. This number is also to be found in the accom-

panying user guide.

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Siemens gigaset a165 duo Seite 10

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