Bedienungsanleitung Siemens Gigaset A585 Quattro (Seite 50 von 64) (Englisch)

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Customer Service & Assistance

A580/A585 / GBR / A31008-M2025-L101-1-7619 / appendix.fm / 24.06.2010

Version 4, 29.10.2007

Customer Service &

Assistance

You have questions? As a Gigaset customer,

you can take advantage of our comprehen-

sive service offerings. You can find help

quickly in this User Manual and in the service

pages of our Gigaset online portal.

Please register your phone right after pur-

chase on www.gigaset.com/uk/service

thus enabling us to provide you even with

better service in case of questions or in case

of a warranty claim. Your personal user

account enables you to directly contact our

customer service by email.

In our constantly updated online service on

www.gigaset.com/uk/service

you can find:

u Extensive information about our prod-

ucts

u FAQ compilations

u Keyword search to help find topics

quickly

u Compatibility database: Find out which

base stations and handsets can be com-

bined.

u Product comparison: Compare the fea-

tures of several products with each other.

u Downloads for user manuals and current

software updates

u E-mail contact form for customer service

Our service representatives are available on

the telephone for more advanced questions

or in-person consultation.

Here you can get competent advice on

questions regarding installation, opera-

tion and configuration:

UK: 0845 367 0812

(local call cost charge)

Please note that if the Gigaset product is not

sold by authorised dealers in the national

territory the product may not be fully com-

patible with the national telephone net-

work. It is clearly specified on the box near

the CE mark as well as on the bottom of the

base station for which country/countries the

equipment has been developed. If the

equipment is used in a manner inconsistent

with this advice or with the instructions of

the manual and on the product itself, this

may have implications on the conditions for

warranty or guarantee claims (repair or

exchange of product).

In order to make use of the warranty, the

product purchaser is asked to submit a

receipt which proves the date of purchase

(date from which the warranty period starts)

and the type of goods that have been pur-

chased.

Questions and answers

If you have any questions about using your

phone, visit us at

www.gigaset.com/service

at any time.

The table below contains a list of common

problems and possible solutions.

The display is blank.

1. The handset is not switched on.

¥ Press and hold the end call key a.

2. The batteries are flat.

¥ Charge or replace the batteries

(

¢page 10).

Base" flashes in the display.

1. The handset is outside the range of the base

station.

¥ Move the handset closer to the base sta-

tion.

The base station's range is reduced because

Eco Mode mode is activated.

¥ Deactivate Eco Mode (¢ page 40) or

reduce the distance between the hand-

set and base station.

3. The base station is not turned on.

¥ Check the base station's mains adapter

(

¢page 8).

Handset does not ring.

1. The ringer is deactivated.

¥ Activate the ringer (¢page 45).

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